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Virgin Australia


7,091 reviews
Headquarters: 56 Edmondstone Rd, Brisbane, Queensland QLD 4006 Australia 011 61 13 67 89 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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7,091 Reviews from our TripAdvisor Community

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7,091 reviews from our community

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Showing 6,892: English reviews
Sydney, Australia
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

We recently travelled with Virgin Australia from Sydney to Denpasar and then our return flight home to Sydney. The cabin crew were just amazing on both flights. Our flights ran on time if not earlier and it was a pleasurable trip both ways. Thanks again for your services.

International Economy Sydney - Denpasar
Helpful?
Thank ronnie9500
Brisbane, Australia
Level 6 Contributor
100 reviews
22 helpful votes
Reviewed yesterday
NEW

No meals but the service was good, the flight was on time / early by a few minutes and no issues with landing, taxi or take off.

Domestic Economy Brisbane - Hobart
Helpful?
Thank arv12345
Level 3 Contributor
22 reviews
5 helpful votes
Reviewed yesterday
NEW

had a great flight, the air crew were fantastic food was excellent and a great selection of videos and movies to watch

Domestic Economy Sydney - Perth
Helpful?
Thank Jeffery C
Adelaide, Australia
Level 6 Contributor
456 reviews
361 helpful votes
Reviewed yesterday
NEW

Flight was comfortable and the meal very nice. Service was fantastic and crew helpful. Initially flight delayed and no notification however at least I was at the terminal.

Domestic Business Class Melbourne - Adelaide
Helpful?
Thank Charmaine M
Sydney, Australia
Level 4 Contributor
31 reviews
7 helpful votes
Reviewed yesterday
NEW

We had a return trip from Sydney to Hong Kong in August 2018. We chose Virgin Australia because we were fed up with Qantas’ continuous deteriorating service and went for a change. On the positive, Virgin’s food and in-flight service were better than Qantas. But there were 2 issues that Virgin may want to look into. The first one was...

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International Economy Sydney - Hong Kong

Helpful?
Thank SKH_Sydney
Melbourne, Australia
Level 6 Contributor
137 reviews
32 helpful votes
Reviewed yesterday
NEW

Despite continuing to receive emails on the day we were departing inviting us to upgrade our flight, when we got to the airport our flight was suddenly cancelled. Weather? Affecting only this flight! To get to our destination on the same day we took a later flight to Brisbane then a train then a tram and instead of arriving with...

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Domestic Economy Melbourne - Coolangatta

Helpful?
Thank Lesley M
Caloundra, Australia
Level 6 Contributor
91 reviews
52 helpful votes
Reviewed yesterday
NEW

I guess you get what you pay for. Flying is expensive whatever class you travel. Thank heavens this was only a 2 1/2 hr flight. There is no legroom to speak of, even for a little old lady. Am glad I'm not a Harlem Globetrotter. The aisles are narrow too, so that manoeuvring to allow someone past to a window...

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Domestic Economy Brisbane - Cairns

Helpful?
Thank JO M
Hobart, Australia
Level 5 Contributor
71 reviews
53 helpful votes
Reviewed yesterday
NEW
via mobile

Flew the above route with three travel mates earlier this month. Cabin crew were inattentive and rude. Food was an abomination, the in flight entertainment a farce. Never will I fly this airline again. We were provided with two drinks on a seven hour flight, totally unsatisfsctory. When I asked the gossiping staff in the galley for another drink I...

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International Economy Sydney - Denpasar

Helpful?
Thank Russ W
Melbourne, Australia
Level 3 Contributor
18 reviews
10 helpful votes
Reviewed 2 days ago
NEW

Basic flight. Leg room ok as long as you aren't really tall. Not expecting much as only 2 hour flight.

Domestic Economy Melbourne - Marcoola
Helpful?
Thank Deborah C
Penrith, Australia
Level 4 Contributor
25 reviews
6 helpful votes
Reviewed 2 days ago
NEW

The first time using this level and found if a great way to travel on a mid-haul flight. The extra legroom was welcomed as was the fast check-in and boarding. The food, although basic economy food, was part of the additional cost but at least you didn't have to put your hand in your pocket mid-flight. Will definitively be using...

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International Premium Economy Sydney - Denpasar

Helpful?
Thank Jameshill271
See travel tips for airlines
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“Utilise another carrier”
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About Virgin Australia
Virgin Australia (VA) is one of Australia's largest airlines. It flies to approximately 70 destinations - 50 within Australia; others in New Zealand, the South Pacific, Asia, Africa, the Middle East and North America. The airline's fleet features a variety of two-cabin and three-cabin configurations, including Business Class, "The Business," Premium Economy Class and Economy Class seating. "The Business," available on coast to coast and international flights, is an indulgent, luxurious, and unique premium cabin experience. Virgin Australia Lounges are located at most major airports in Australia. Major operational hubs are located at Auckland (AKL), Brisbane (BNE), Melbourne (MEL), Perth (PER), and Sydney (SYD).

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