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Virgin Australia

9,474 reviews
Headquarters: 56 Edmondstone Rd, Brisbane, Queensland Australia QLD 4006
Fri, 07/06
Fri, 14/06
4.09,474 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Check-in and boarding
Food and beverage
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About Virgin Australia
Headquarters: 56 Edmondstone Rd, Brisbane, Queensland Australia QLD 4006

Airline Summary

Virgin Australia (VA) is one of Australia's largest airlines. It flies to approximately 70 destinations - 50 within Australia; others in New Zealand, the South Pacific, Asia, Africa, the Middle East and North America. The airline's fleet features a variety of two-cabin and three-cabin configurations, including Business Class, "The Business," Premium Economy Class and Economy Class seating. "The Business," available on coast to coast and international flights, is an indulgent, luxurious, and unique premium cabin experience. Virgin Australia Lounges are located at most major airports in Australia. Major operational hubs are located at Auckland (AKL), Brisbane (BNE), Melbourne (MEL), Perth (PER), and Sydney (SYD).
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Popular mentions
Adelaide - Auckland
Have travelled a reasonable amount of times and never had major issues but this turned into a journey to forget Enjoyed Adelaide and the day before flying home the Virgin helpdesk advised we had been rerouted Thought sounded reasonable Slightly earlier arrival home Changed
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Sydney - Denpasar
Booked VA overseas for the first time from Syd to Bali was overpriced. Paid $1200 per person return. For what is worth $1200 most likely price in December with garuda and qantas economy class to Indonesia. On VA you’ll get 23kgs and 7kg on cabin. Entertainment with your own
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Melbourne - Marcoola
Premium Economy
The flight was on time which was a great start. The staff were friendly and helpful.The only negative was the luggage took forever to arrive.
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Brisbane - Mackay
We fly Virgin for most of our trips to Brisbane and this is the first time we have encountered the dreaded ‘system faliure’ at check in. In the end it took us about 2 hours to be processed and our plane was delayed about an hour before we bordered, then we sat on the tarmac for
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Queenstown - Brisbane
Premium Economy
Unfortunately flying with Virgin Australia out of Queenstown New Zealand was probably the worst experience we have had. The Virgin Staff were standing around talking at the information counter while the queue grew. Eventually about 2.5 hours before the flight they decided to
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Album Categories
All photosTravellerView from WindowFood and DrinkAirportCabinSeatOnboard FeatureAirline LoungeOur fleet
"We have found the seats at the front of the plane easier to negotiate as there are less stairs involved when arriving at major airports."
"If you are tall fly economy x as you do have more leg room."
"Flying to tasmania please make yourself aware of our bio security rules."
"Would picki seat around 19 to 24 range if in ieconomy cheers"
"We booked online going to Perth but not on the return journey ,there was no difference to the wait time"
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