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firefly

Headquarters: Admin Building 1, Sultan Abdul Aziz Shah Airport, Petaling Jaya Malaysia 47200
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3.0346 reviews
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About firefly
Headquarters: Admin Building 1, Sultan Abdul Aziz Shah Airport, Petaling Jaya Malaysia 47200

Airline Summary

firefly (FY) is a Malaysian airline based at Sultan Abdul Aziz Shah Airport (SZB). Its other primary hub is located at Penang International Airport (PEN), and secondary hubs can be found at Senai International Airport (JHB) and Sultan Ismail Petra Airport (KBR). firefly is a wholly owned subsidiary of Malaysia Airlines (MH). The airline flies to 11 destinations within Malaysia, as well as seven international destinations in Indonesia, Singapore and Thailand. Its fleet consists of 35 ATR 72-500, ATR 72-600 and Boeing 737-400 aircraft.
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346Reviews
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Chee Leong F wrote a review May 2024
2 contributions
Penang - Langkawi
Domestic
Very friendly flight crews. Was fortunate to fly on a new 737-800. Comfy and large leg room. Getting better, my flight was not delayed.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jules H wrote a review May 2024
1 contribution
Penang - Banda Aceh
Southeast Asia
If I had known how unreliable Firefly was by reading all of these reviews before I booked, I would never have booked. I was going from Perth to Penang on Malaysian & then from Penang to Banda Aceh on Firefly. They started by changing the time back from Banda Aceh by 5 hours
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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RSmith wrote a review May 2024
Kuching, Malaysia3 contributions
Kuching - Penang
Domestic
Haven’t even got on our flight yet. The airline first told us that our flight was cancelled and we were having to travel in the afternoon (on a flight which we had deliberately chosen not to travel on as it clashed with important meetings). The morning flight we had chosen was
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Safari21987059953 wrote a review Apr 2024
1 contribution
Singapore - Penang
Southeast Asia
Worst airline ever. Charged us $110 change fee to change flight date but changed us back to the original flight and refused to refund the change fees. Where is the justice to customers? Please don’t fall into their trap of offering cheap fees. They frequently change your
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Getaway31180700055 wrote a review Apr 2024
1 contribution
Kota Kinabalu - Penang
Domestic
Bad experience because of their bad management, flight delay 3 times and last minute inform. From 1025H to 1800H. About 8 hours waiting here at airport
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Boarding pass for subsequent flight with only 2 names. No issues.
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New printed boarding pass with three names because of made-up rule by Firefly
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Receipt from Firefly for illegal name-amendment charge
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На таком малыше мы летели в Куала Лумпур
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123456
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AS G wrote a tip 7 Jul
"Be careful when you booked with Firefly. It seems to be their trend to retime the flight you booked. Be prepared of flight delayed or retime"
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julien b wrote a tip Jun 2024
"Don’t be in a hurry!"
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Carolyn L wrote a tip May 2024
"Fly with other airlines. "
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Chee Leong F wrote a tip May 2024
"Getting better. Syabas!"
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Jules H wrote a tip May 2024
"Don't use them!"
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