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firefly
Headquarters: Admin Building 1, Sultan Abdul Aziz Shah Airport, Petaling Jaya Malaysia 47200
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3.0341 reviews
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About firefly
Headquarters: Admin Building 1, Sultan Abdul Aziz Shah Airport, Petaling Jaya Malaysia 47200

Airline Summary

firefly (FY) is a Malaysian airline based at Sultan Abdul Aziz Shah Airport (SZB). Its other primary hub is located at Penang International Airport (PEN), and secondary hubs can be found at Senai International Airport (JHB) and Sultan Ismail Petra Airport (KBR). firefly is a wholly owned subsidiary of Malaysia Airlines (MH). The airline flies to 11 destinations within Malaysia, as well as seven international destinations in Indonesia, Singapore and Thailand. Its fleet consists of 35 ATR 72-500, ATR 72-600 and Boeing 737-400 aircraft.
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Trek50074120493 wrote a review Mar 2024
1 contribution
Langkawi - Phuket
Southeast Asia
AVOID AT ALL COSTS! First fly got pushed 3 hours, then delayed to 5 hrs. Last minute receiving news that our flight has been moved to a next date with no other options provided. Simply said if not happy get refund…. Very very BAD airline. If you want a stress free travel, this
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Explorer67813729513 wrote a review Mar 2024
1 contribution
Kuala Lumpur - Johor Bahru
Domestic
Despite their tagline of having no delay, they have the worst delay ever. The time keep changing from the moment we booked the flight. Flight from Subang to JB was delayed from 8pm to 10:30pm. Flight from JB to Subang was delayed from 6pm to 9:40pm. What is the point of having
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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B L wrote a review Mar 2024
Kuala Lumpur, Wilayah Persekutuan, Malaysia557 contributions38 helpful votes
Kuala Lumpur - Penang
Domestic
As everyone written. Last minute delate and postponement. If you ask me. I feel its a strategy they use to fill up the flight to max and cancel one plane to maximise profit Bought at 1015am flight just 5 days prior to the flight and rescheduled 3 days prior to the flight
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elizabeth K wrote a review Mar 2024
George Town, Malaysia16 contributions1 helpful vote
Singapore - Penang
Southeast Asia
Don't opt for Firefly unless there's no other choices available. They're always rescheduling flights!! 8 out of 10 flights have been rescheduled. There's once they didn't even notify us and we were waiting at the airport for hours! Several passengers were trying to contact their
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Serena wrote a review Mar 2024
Ipoh, Malaysia4 contributions1 helpful vote
Penang - Kuching
Domestic
Lots of ample leg room especially for tall lanky types. Snacks and a bottle of mineral water...pleasant surprise. Onetime...luckily
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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На таком малыше мы летели в Куала Лумпур
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This is the "BEST" explanation given by Firefly Customer Relations Team. Said their management team really "serious" look into this matter. Haha...I give you my foot! As a passenger,we all understand technical issues that happened unexpectedly. But firefly airlines can even foreseen and predict the issue will happen in advance & keep delay!! Haha... Lols...for those who haven't taken the flight and they keep delayed your flight multiple times, better lodge a report to MAVCOM, NCCC & KDPN.
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This is the "BEST" explanation given by Firefly Customer Relations Team. Said their management team really "serious" look into this matter. Haha...I give you my foot! As a passenger,we all understand technical issues that happened unexpectedly. But firefly airlines can even foreseen and predict the issue will happen in advance & keep delay!! Haha... Lols...for those who haven't taken the flight and they keep delayed your flight multiple times, better lodge a report to MAVCOM, NCCC & KDPN.
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123456
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julien b wrote a tip 10 Jun
"Don’t be in a hurry!"
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Carolyn L wrote a tip May 2024
"Fly with other airlines. "
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Chee Leong F wrote a tip May 2024
"Getting better. Syabas!"
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Jules H wrote a tip May 2024
"Don't use them!"
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Trek50074120493 wrote a tip Mar 2024
"Avoid at all costs if you want to enjoy a stressless travel! "
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