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firefly

Headquarters: Admin Building 1, Sultan Abdul Aziz Shah Airport, Petaling Jaya Malaysia 47200
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3.0346 reviews
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About firefly
Headquarters: Admin Building 1, Sultan Abdul Aziz Shah Airport, Petaling Jaya Malaysia 47200

Airline Summary

firefly (FY) is a Malaysian airline based at Sultan Abdul Aziz Shah Airport (SZB). Its other primary hub is located at Penang International Airport (PEN), and secondary hubs can be found at Senai International Airport (JHB) and Sultan Ismail Petra Airport (KBR). firefly is a wholly owned subsidiary of Malaysia Airlines (MH). The airline flies to 11 destinations within Malaysia, as well as seven international destinations in Indonesia, Singapore and Thailand. Its fleet consists of 35 ATR 72-500, ATR 72-600 and Boeing 737-400 aircraft.
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346Reviews
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Steven C wrote a review Apr 2024
Singapore, Singapore44 contributions
Singapore - Kuala Lumpur
Southeast Asia
Booked for 2pax to travel in June 2024. Invoiced at SGD502.42 but when the credit card bill came, they charged SGD507.44. When queried, they said the difference is due to cross border charges. However, this was not made known on the website that they will be charging additional
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kamine N wrote a review Mar 2024
11 contributions
Kuala Lumpur - Johor Bahru
Domestic
The flights have been often rescheduled and it disrupts the activities we have planned. Have been taking these flights few weeks now and the rescheduling is just unacceptable.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eatsmilesleep wrote a review Mar 2024
Singapore5 contributions
Singapore - Penang
Southeast Asia
Flight got rescheduled from 22nd Mar 11am to 23rd Mar 11am. now reading these reviews here, I don’t even know will it take off on 23rd. My friends didn’t buy insurance hence can’t claim anything. No compensation offered from airline too.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GasmanPenang wrote a review Mar 2024
Penang, Malaysia1095 contributions
Kuantan - Singapore
Southeast Asia
Should have read tripadvisor before booking. Rescheduled my flight 3 days before departure, to the following day... when I needed to travel on my departure date. Never again!! My flight is not from KUA but tripadvisor do not have PEN.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jack V wrote a review Mar 2024
Funchal, Portugal7 contributions
Penang - Singapore
Southeast Asia
The worst airline always DELAY! 6 hours in the airport waiting ! Don't really know if I'm going today. They don't tell us nothing
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Boarding pass for subsequent flight with only 2 names. No issues.
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New printed boarding pass with three names because of made-up rule by Firefly
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Receipt from Firefly for illegal name-amendment charge
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На таком малыше мы летели в Куала Лумпур
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123456
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AS G wrote a tip 7 Jul
"Be careful when you booked with Firefly. It seems to be their trend to retime the flight you booked. Be prepared of flight delayed or retime"
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julien b wrote a tip Jun 2024
"Don’t be in a hurry!"
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Carolyn L wrote a tip May 2024
"Fly with other airlines. "
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Chee Leong F wrote a tip May 2024
"Getting better. Syabas!"
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Jules H wrote a tip May 2024
"Don't use them!"
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