We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo

firefly

Headquarters: Admin Building 1, Sultan Abdul Aziz Shah Airport, Petaling Jaya Malaysia 47200
Overview
3.0346 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About firefly
Headquarters: Admin Building 1, Sultan Abdul Aziz Shah Airport, Petaling Jaya Malaysia 47200

Airline Summary

firefly (FY) is a Malaysian airline based at Sultan Abdul Aziz Shah Airport (SZB). Its other primary hub is located at Penang International Airport (PEN), and secondary hubs can be found at Senai International Airport (JHB) and Sultan Ismail Petra Airport (KBR). firefly is a wholly owned subsidiary of Malaysia Airlines (MH). The airline flies to 11 destinations within Malaysia, as well as seven international destinations in Indonesia, Singapore and Thailand. Its fleet consists of 35 ATR 72-500, ATR 72-600 and Boeing 737-400 aircraft.
Read more
346Reviews
105Photos
69Tips
Traveller rating
  • 63
  • 113
  • 33
  • 14
  • 122
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Compass53658599419 wrote a review Jun 2024
2 contributions
Johor Bahru - Penang
Domestic
bought ticket travel on july but time was change from 13:45 to 11 pm ! its ridiculous! please sort out or avoid this flight
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
pdelangestorck wrote a review Jun 2024
Kuala Lumpur, Malaysia18 contributions
Langkawi - Kuala Lumpur
Domestic
Totally unreliable. Same as Malaysian Airlines. My flight from Langkawi to Subang was announced to be rescheduled now lewving 2.5 hours later. No explanation. All plans for that arrival day have to be changed now. Airlines don't realise that when you buy a ticket with a certain
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
julien b wrote a review Jun 2024
Hanoi, Vietnam2 contributions
Kuala Lumpur - Johor Bahru
Domestic
My flight had one hour and twenty minutes delay. No compensation has been given to passengers and none seems to care. The lack of consequence does not encourage to make efforts to reduce the number of delays resulting appalling statistics when it comes to the number of flights
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Flyer22848285988 wrote a review Jun 2024
1 contribution
Kuala Lumpur - Penang
Domestic
My flight was delayed by 3 hours and no email or so sent. The announcement is made at the airport 5 min after the scheduled flight
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Carolyn L wrote a review May 2024
Shah Alam, Malaysia12 contributions
Johor Bahru - Kuala Lumpur
Domestic
Horrible FireFly. Wasting time. I have to keep rescheduling my time to pick my husband who went on a business trip. Gosh! I can’t believe it. They kept delaying flight from time to time to time. All in wasted so many hours of quality time. We missed our dinner plans and
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Album Categories
All photosAll Traveller Photos
avatar-image
Boarding pass for subsequent flight with only 2 names. No issues.
avatar-image
New printed boarding pass with three names because of made-up rule by Firefly
avatar-image
Receipt from Firefly for illegal name-amendment charge
avatar-image
avatar-image
На таком малыше мы летели в Куала Лумпур
PreviousNext
123456
avatar-image
AS G wrote a tip 7 Jul
"Be careful when you booked with Firefly. It seems to be their trend to retime the flight you booked. Be prepared of flight delayed or retime"
avatar-image
julien b wrote a tip Jun 2024
"Don’t be in a hurry!"
avatar-image
Carolyn L wrote a tip May 2024
"Fly with other airlines. "
avatar-image
Chee Leong F wrote a tip May 2024
"Getting better. Syabas!"
avatar-image
Jules H wrote a tip May 2024
"Don't use them!"
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register firefly

Search flights

Round TripOne-wayMulti-city