We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Air VIA


60 Reviews
Headquarters: Air VIA Ltd 11 Arsenalski blvd., Sofia 01000 Bulgaria +678-23848 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

60 Reviews from our TripAdvisor Community

Write a Review

60 reviews from our community

Filter reviews by popular destinations:
All reviews Charlotte Branson Clarksburg Baltimore Beckley Lewisburg St. Augustine Varna Staunton Houston Parkersburg Orlando
Traveller rating
Cabin
  • (48)
  • (0)
  • (0)
  • (0)
Route
  • (47)
  • (1)
  • (0)
  • (0)
  • (0)
  • More
Language
  • More
Showing 48: English reviews
Mountain Home, Arkansas
Level 4 Contributor
43 reviews
15 helpful votes
Reviewed yesterday
NEW

I really want this airline/airport to succeed because it's the closest one from my home; however, there seems to be a some problems with the overall customer service training & keeping equipment working properly based on my experience. Although none of the issues were major by themselves, they continued to stack up... 1) being given incorrect rates for parking...I checked...

More 
Domestic Economy Branson - Houston

Helpful?
Thank BJW164
Chicago, Illinois
Level 3 Contributor
17 reviews
2 helpful votes
Reviewed 3 weeks ago

Yes, the bargain prices don't include the additional fees for carry on and checked baggage, so it wasn't economical at all. We were 4 hours late in leaving and again, there was no one to tell us what was going on. Others on the flight also had to call the company to ask why we hadn't left 2 hrs late...

More 
Domestic Economy Chicago - Branson

Helpful?
Thank Z6477CDdeborahr
Bunnell, Florida
Level 2 Contributor
9 reviews
2 helpful votes
Reviewed 4 weeks ago

This is an economy airline with small planes and jets. They only fly cetain days . Sunday and Thursday for my trip. No fluff or frills , but everyone is super nice and I have no complaints. I changed planes in Charlotte and the planes parked right next to each other. The flight was smooth sailing. If you want to...

More 
Domestic Economy St. Augustine - Beckley

Helpful?
Thank pamaloons
Saint Augustine Beach, Florida
Level 4 Contributor
43 reviews
8 helpful votes
Reviewed 4 weeks ago

It was nice to fly out of my small local airport directly to the city I wanted to be in. The plane was small (50 passenger), but there were no delays, and it was very convenient.

Domestic Economy St. Augustine - Charlotte
Helpful?
Thank flav07
Mansfield, Missouri
1 review
1 helpful vote
Reviewed 4 weeks ago

We decided to choose Branson over Springfield, due to the fact, there was a special. Never again, we had to pay for our carry on, and wait 1 hour after we arrived, to check in....Then on way back, a 2 hour delay, that no one would tell us anything, No one to even ask, we had to call the airlines...

More 
Domestic Economy Branson - Dallas

Helpful?
1 Thank angelamendes023
Branson, Missouri
1 review
1 helpful vote
Reviewed 17 August 2017

I booked a flight to Denver, CO from Branson, MO 2 months ahead of time on Via Airlines to attend a once-in-a-lifetime event. The flight VC2001 was scheduled to leave at 8:00 am on Friday, August 11, 2017. It was delayed until 12:30 pm, then cancelled at 2:15 pm, which left me no alternative except to pay triple fare to...

More 
Domestic Economy Branson - Denver

Helpful?
1 Thank lahb249
2 reviews
1 helpful vote
Reviewed 14 August 2017 via mobile

In all of our flying experience, Via Air has been absolutely the worst! On a return flight from Houston to Branson, we arrived at Hobby airport one hour early. Being that Hobby airport is a small airport, and we had no luggage to check, we thought that was sufficient. When we arrived, there was another passenger at the ticket counter...

More 
Domestic Economy Houston - Branson

Helpful?
1 Thank Tapestry2
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 13 August 2017 via mobile

Delayed then canceled after we were on the plane and charged us for parking and the cash for checked bag.Plus we called to cancel our motel and was not able do we had to pay 360.00 there to. They said it's not their policy to pay. So missed our hospital appointments in Houston, lost a whole day,lost 390.00. Have to...

More 
Domestic Economy Branson - Houston

Helpful?
1 Thank Adolp0
1 review
1 helpful vote
Reviewed 13 August 2017 via mobile

Would never recommend this airline!! We showed up for our flight an hour before departure & there was no one at the Via counter. The airport intercom called for a Via representative, and no one showed up. Another passenger called Via to tell them that we were waiting to get on the flight, and they said the flight was already...

More 
Domestic Economy Houston - Branson

Helpful?
1 Thank Judy A
Branson, Missouri
Level 5 Contributor
57 reviews
33 helpful votes
Reviewed 12 August 2017

They are late or cancel the flights more than they are on time. I flew in May and was 3 hours late getting to Chicago. My granddaughter flew from Chicago to Branson in August and was 2 1/2 hours late. Then on her flight home, we waited 2 hours for the plane and then her flight home was cancelled due...

More 
Domestic Economy Branson - Chicago

Helpful?
1 Thank njtown
No reviews match your filter preferences. Remove a filter or to read reviews.
See travel tips for airlines
“The ticket counter closes 30 min prior to flight time. There are slow moving trucks using the road to the airport”
BJW164, 24 Sep 2017 | Read review
“Don't bother picking a seat, if the plane is half full, they balance the weight by putting everyone in the back with the crying babies.”
Z6477CDdeborahr, 29 Aug 2017 | Read review
“My flight had no problems, was typical check in and departure”
flav07, 28 Aug 2017 | Read review
“Take the first flight out, if it is a connecting flight, good luck”
njtown, 12 Aug 2017 | Read review
“Don't !!!!!!!!”
_beachdremz, 20 Jun 2017 | Read review
Show next 5 travel tips 5 of 10
About Air VIA
Bulgarian charter carrier Air Via Bulgarian Airlines (VL) flies to destinations in Austria, the Czech Republic, Germany, Hungary, Switzerland, United Kingdom, Israel and the United Arab Emirates. The airline is based in the city of Sophia and has operating bases at Sofia Airport (SOF), Burgas Airport (BOJ) and Varna Airport (VAR). Its fleet consists of five Airbus A320-232 planes configured with an all-Economy Class cabin.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

4 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (4)
Viewed
Airport (1)
Viewed
Other (3)