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Arik Air

83 Reviews
Headquarters: Murtala Muhammed Domestic Airport PO Box 10468, Lagos Nigeria +234-0-1279-9999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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83 Reviews from our TripAdvisor Community

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83 reviews from our community

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Showing 78: English reviews
Level 5 Contributor
43 reviews
1 helpful vote
Reviewed yesterday

The flight was 3 hours late; there was no in-flight entertainment; the aircraft was old; luggage took forever to be sorted. Never again!

Africa Economy Lagos - Banjul
Thank sagmekzie
Level 6 Contributor
124 reviews
61 helpful votes
Reviewed 6 days ago

Hopefully, the interior of the plane is not reflective of how Arik engineers maintain their aircraft. Seats with broken or missing tables, torn seat covers, and loose panelling, didn't exactly inspire confidence. The flight was okay, the pilot and stewards kept us informed, and that is about as good as it gets. On Arik internal flights, you get a cardboard...

Domestic Economy Lagos - Enugu

Thank Singbe
Johannesburg, South Africa
Level 6 Contributor
299 reviews
95 helpful votes
Reviewed 1 week ago via mobile

What a horrible experience. Arrived at Asaba airport three hours before the flight designated take off time I wanted to be sure. About 30 minutes before scheduled take off we were told that the weather wasn’t right ( this was obvious all day). The Arik flight was not able to land, this means they don’t have instruments. Ok poor airline....

Domestic Economy Asaba - Lagos

Thank ColmV
Lagos, Nigeria
Level 3 Contributor
13 reviews
6 helpful votes
Reviewed 2 weeks ago

I was scared the flight would be postponed or canceled but the return flight left on time and returned on time too. the flight was smooth and the cabin crew nice and helpful

Africa Economy Lagos - Accra
1 Thank Midibabe
Fonthill, Ontario
Level 3 Contributor
16 reviews
7 helpful votes
Reviewed 3 weeks ago via mobile

So I wrote a review of this airline yesterday, after several delays of my flight from Lagos to Warri three days ago and several delays yesterday on the return trip, which eventually had me missing my connecting flight, scheduled for departure 7 hours after my Arik flight was supposed to arrive in Lagos. In fact, the Arik flight was so...

Domestic Economy Warri - Lagos

Thank Nicolene R
Pretoria, South Africa
1 review
Reviewed 3 weeks ago

I travel all over Africa for work, but can honestly say I have yet to come across an airline as poor as Arik. They have no intention of keeping to flight schedules, amending flight times as they wish, stating "operational requirements" as their reason. Domestic, regional and international connecting flights of their passengers are of absolutely no concern to them...

Domestic Economy Lagos - Warri

Thank Nicolene_11
2 reviews
Reviewed 4 weeks ago

If you have the time to spare, not concern about your safety, okay with delays, missing your connecting flights, and losing money you are welcome to use Arik air. Even the owner of Arik won't use Arik. There is a reason why they have such low ratings.. Trust me don't take the chance

Africa Economy Accra - Lagos
Thank Angel A
1 review
Reviewed 13 February 2018

Arik air was recommended by a close relative. So I booked a flight online for about NGN 40,000. I had called the previous week before the flight to find out what my options would be if I didn't want to fly on that day. I was given multiple options and at the end I told the rep to leave my...

Domestic Economy Lagos - Abuja

Thank Victoria A
London, United Kingdom
Level 3 Contributor
17 reviews
10 helpful votes
Reviewed 12 December 2017

I booked my flight online from the UK. The website isn't great and has the weird feature that you book your ticket and then have 2 days to pay for it. Booking the flight was OK but paying was a problem as my card issuer immediately blocked my card as I suspect they thought I was the victim of a...

Domestic Business Class Abuja - Lagos

1 Thank mibry
Johannesburg, South Africa
Level 5 Contributor
62 reviews
18 helpful votes
Reviewed 7 December 2017

Only an hour delay, which is good for Nigeria. Arik time keeping has improved, but still lacking. Delay always due to "Operational Reasons" why they cannot get that right God only knows. Aircraft interior is in bad shape. Seats are in dire need of replacement. Threadbare and broken, strapped with tape to keep them together. Service on checking in is...

Domestic Economy Lagos - Abuja

1 Thank hughparkes
See travel tips for airlines
“Take your own food and drink”
Singbe, 15 Mar 2018 | Read review
“Be prepared for delays.”
hughparkes, 7 Dec 2017 | Read review
“Book well in advance to be sure of your seat”
Iguda, 28 Aug 2017 | Read review
“Get there on time, or you could be left behind”
hughparkes, 4 Aug 2017 | Read review
“u can't have the best trip here 'cos not worth it. service totally terrible”
gbemisola589, 17 May 2017 | Read review
Show next 5 travel tips 5 of 10
About Arik Air
Nigeria-based Arik Air (W3) flies to about 20 domestic destinations, as well as points in Angola, Benin, Cameroon, Gambia, Ivory Coast, Ghana, Senegal, South Africa, the United Kingdom and the United States. It has hubs at Kotoka International Airport (ACC), Murtala Muhammed International Airport (LOS) and Nnamdi Azikiwe International Airport (ABV), and is headquartered in Lagos. The airline's fleet of 25 Airbus, Boeing, Bombardier and Hawker planes have both one-cabin (Economy Class) and two-cabin (Economy Class and Business Class) configurations.
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