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Azul


9,457 reviews
Headquarters: Av. Marcos Penteado de Ulhoa Rodrigues 939 Barueri, Sao Paulo, State of Sao Paulo 06460-040 Brazil +55-11-4003-1118 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9,457 Reviews from our TripAdvisor Community

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9,457 reviews from our community

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Showing 273: English reviews
Level 6 Contributor
77 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

Flying on Azul airlines was a good experience to me and my family. We were on a group of 6 and we all enjoyed the flight. The crew was very friendly, they give a pillow, blanket and headphones. Seats are very comforting, but very tight. Good experience on all 4 flights we have on landing and departing. Info was given...

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International Economy Natal - Orlando

Helpful?
Thank Tallesru
Toledo, Brasil
Level 5 Contributor
71 reviews
89 helpful votes
Reviewed 2 days ago
NEW
via mobile

Good service. “Espaço Azul” allows confortable seats. EMB195 aircrafts has good entertainment. Great crew!

Domestic Economy Foz do Iguacu - Porto Alegre
Helpful?
Thank TonKramer
Level 4 Contributor
24 reviews
3 helpful votes
Reviewed 2 days ago
NEW

i've done a few short trips with Azul and always had a great experience. even in small aircrafts. the crew is great. the snacks are good.

Domestic Economy Rio de Janeiro - Sao Paulo
Helpful?
Thank Thais T
Jundiai, SP
Level 1 Contributor
4 reviews
Reviewed 2 days ago
NEW

Always a kind a nice treatment from the staff, azul is the nr. 1 customer oriented airline. always have some snacks and drinks upon request without any charge !!

Domestic Economy Sao Paulo - Cuiaba
Helpful?
Thank 910dannyk
Rio de Janeiro
Level 5 Contributor
41 reviews
11 helpful votes
Reviewed 3 days ago
NEW

Flight on time, quiet, landing without any problems, information was given all the time, crew attentive , aircraft clean and with access to TV shows during the flight, something not usual in domestic flights .

Domestic Economy Vitoria - Rio de Janeiro
Helpful?
Thank Ebarbosa
SAO PAULO BRAZIL
Level 5 Contributor
38 reviews
11 helpful votes
Reviewed 3 days ago
NEW

I can describe AZUL Linhas Aéreas as one of the top of the Air Lines today in Brazil with daily no stop flights from Campinas, SP, Brazil to Fort Lauderdale and Orlando,Fl.

International Economy Sao Paulo - Orlando
Helpful?
Thank MCBRAZIL
Tampa, Florida
Level 4 Contributor
36 reviews
10 helpful votes
Reviewed 1 week ago via mobile

First time on this airline. Flight and crew was very nice. Seats are very tight. Not much leg room at all. Flight had a tv screen in front of you. You could choose music, movies or listen to your own mp3 at no charge. They gave a pillow, blanket and headphones. The trip was 9 hours during the night. We...

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International Economy Orlando - Sao Paulo

Helpful?
Thank Christine A
Level 4 Contributor
23 reviews
6 helpful votes
Reviewed 1 week ago

Was a little nervous about flying a propeller plane (ATR 72), but to be honest, it was very good. Quiet, smooth and an overall pleasant experience. The FA were nice. All and all a positive experience.

Domestic Economy Ribeirao Preto - Rio de Janeiro
Helpful?
Thank Trever S
Rio de Janeiro, RJ
Level 6 Contributor
126 reviews
32 helpful votes
Reviewed 2 weeks ago

one of the best flying crew I ever saw. always on time, new planes, and a sincere and efficient concern in offering a perfect service

International Business Class Rio de Janeiro - Lisbon
Helpful?
Thank Carlos C
Brasilia, DF
Level 6 Contributor
243 reviews
131 helpful votes
Reviewed 3 weeks ago

very clean very attentive and friendly, just perfect for short hops. They seem to like to help... so different from the norm. Unfortunately they have not got as extensive a route selection as the bigger guys but if you get a chance choose them, you will definitely not be disappointed.

Domestic Business Class Salvador - Sao Paulo
Helpful?
Thank tom h
See travel tips for airlines
“Air flight companies in brazil now charges to ship bags. but if you travel with a backpack and a carry-on its totally fine.”
thaist345, 22 May 2018 | Read review
“I was looking for a flight departing after 6:00 PM from Vix to Rio with a good price, Azul was the best option.”
Ebarbosa, 21 May 2018 | Read review
“Sit in the front row !”
MCBRAZIL, 21 May 2018 | Read review
“pay extra for legroom if you are 5'9'' or above.”
datfunkygirlio, 9 Apr 2018 | Read review
“It is good to pay a little extra fee and get a legroom , more space area!”
MCBRAZIL, 5 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Azul
Azul (AD) is a Brazilian low-cost carrier that flies to about 100 domestic destinations. While the airline serves larger markets such as Belo Horizonte, Rio de Janeiro, Salvador da Bahia and São Paulo, the bulk of its destinations are smaller, underserved markets. It also has a flight to Fort Lauderdale, and codeshare agreements with the Star Alliance and United Airlines (UA). The airline's hubs are located at Viracopos International Airport (VCP), Tancredo Neves International Airport (CNF) and Santos Dumont Airport (SDU). Its fleet consists of about 150 planes, including Airbus, ATR and Embraer aircraft. Most of the aircraft are configured with a single Economy Class cabin, though some planes also have a Business Class cabin.
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