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13,525 reviews
Headquarters: Av. Marcos Penteado de Ulhôa Rodrigues, 939 Barueri, Sao Paulo, State of Sao Paulo Brazil 06460-040
Mon, 01/07
Mon, 08/07
4.513,525 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Check-in and boarding
Food and beverage
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About Azul
Headquarters: Av. Marcos Penteado de Ulhôa Rodrigues, 939 Barueri, Sao Paulo, State of Sao Paulo Brazil 06460-040

Airline Summary

Azul (AD) is “Brazil’s largest international airline by number of cities served.” Azul will carry you to more than 100 destinations in Brazil, several South American countries, Portugal, and the United States. Codeshare agreements with airlines such as TAP Air Portugal and United expand its reach throughout the world. Its modern fleet includes A320neo, A330, ATR 72, E190, and E195 aircraft. All aircraft, except the short-haul turboprops, feature seat back entertainment monitors. Features on aircraft used for long-haul flights include Economy Extra (seats with additional legroom), Skysofa (a group of four seats in Economy Class that may be turned into a “spacious couch for families, couples, and friends to travel together”), and seats that transform into fully lie-flat beds in Business Class. The airline commenced operations in 2008 from its main operating base of Viracopos/Campinas International Airport (VCP) in suburban São Paulo and continues to dynamically grow.
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Popular mentions
Sao Paulo - Lisbon
Friendly Staff, a smile always goes a long way! Good service and ample food and drinks. Seats were comfy, and ample space not like other airlines that cram in an extra row. It felt spacious, welcoming and just a good flight. These days with airlines making cuts everywhere this
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Fort Lauderdale - Campina Grande
While the airline does a good job getting you to and from your destination, its customer service is absolutely the worst. Don’t get me wrong, some people we spoke were sweet and very polite, but there is still no resolution. They lost our baggage and had the nerve to tell us
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Rio de Janeiro - Orlando
Business Class
I took the day flight back from Sao Paulo to Orlando. Business class was only a couple of hundred more than economy Xtra. I used to be AA Executive Platinum and I changed to Azul 3 years ago and have not looked back. Meanwhile AA has 737 Max with 30 inches of leg space and
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Fort Lauderdale - Sao Paulo
This was my first time flying to South America. Azul was a class act. Check in was seamless. My bag made it safely. During the flight there was lots of opportunities to drink water and eat meals and snacks. I was able to watch 4 new release movies. The seats were comfortable.
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Lisbon - Sao Paulo
Everything was fine. I'm happy with the flight experience. Flight attendatnts were very friendly, intelligent and happy-to-help. Although, wi-fi was not available on the board. Also, one thing - to reach the customer support was not that easy. So, I recieved responses on
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"Check your flight information in advance."
"Just don't do it"
"Book in time"
"Avoid it if the aircraft is a jet plane."
"You can take as snacks as you want on the plane with no extra charge!! :)"
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