We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pegasus Airlines

1,885 Reviews
Headquarters: Aeropark Yenisehir Mah. OsmanlI BulvarI No:11, Istanbul 34912 Turkey +90-0888-228-1212 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

1,885 Reviews from our TripAdvisor Community

Write a Review

1,885 reviews from our community

Filter reviews by popular destinations:
All reviews Istanbul Antalya Istanbul Izmir Nicosia London Ankara Tel Aviv Dalaman Bodrum Amsterdam Dubai Rome Moscow Kayseri
Traveller rating
  • (616)
  • (0)
  • (0)
  • (0)
  • (319)
  • (218)
  • (75)
  • (2)
  • (1)
  • More
  • More
Showing 616: English reviews
Bengaluru, India
Level 6 Contributor
121 reviews
50 helpful votes
Reviewed 2 days ago

We are shocked when we booked the flight for two of us as the total fare was more or less than bus fare for the same distance. It is no frill flight, was on time, and reached before time. We could get from counter the exit seat what we want as this had more leg space. As it was short...

Domestic Economy Denizli - Istanbul

Thank Sheshagirishenoy
Level 3 Contributor
9 reviews
2 helpful votes
Reviewed 4 days ago

The ONLY frill is a smile if you're lucky when you board. But that's OK because this is a BUDGET airline. I am only 5 ft 7" and I struggled to find a comfortable sitting position due to the lack of leg room. But that's OK because this is a budget airline. The seat cushions were so badly worn, that...

International Economy Doha - London

Thank Salman T
Nieuwkoop, The Netherlands
Level 3 Contributor
8 reviews
1 helpful vote
Reviewed 1 week ago

Handy online books and everything else. Breads are of moderate quality, hot meal not taken. The appliances are pretty ok, nothing special

Europe Economy Nicosia - Amsterdam
Thank Arie007
Dubai, United Arab Emirates
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed 1 week ago

I am flying with Pegasus if I can't find available flight. During my 2 flights the seats were very narrow and if all services with fee. Also you do not have baggage allowance and have to pay each flight. If you re flying out of country check other airlines with same fee+services

International Economy Istanbul - Dubai
Thank zainesra
Sheffield, United Kingdom
Level 5 Contributor
55 reviews
20 helpful votes
Reviewed 2 weeks ago

Struggling to get a flight we got this for a good price booked this😱 However found the service of meals slow and staff unhelpful. Seats tight and restrictive.Another problem no change when we purchased meals so the guys offerd to deliver our change back after the service 2hours later we had to ask for our £5 owed back has they...

Europe Economy Izmir - London

Thank Pez55
1 review
Reviewed 2 weeks ago via mobile

We traveled from Barcelona to Tel Aviv and they lost our luggages in Istanbul!!! Three days after we are still without luggages. Absolutely NO answer of the company, no apologize, NOTHING!! They absolutely don't care. Thieves and liars. They said they will call us they never called!!! Thanks a lot!

International Economy Barcelona - Tel Aviv
Thank Adriencorentin
Rochester, New York, United States
Level 4 Contributor
47 reviews
9 helpful votes
Reviewed 3 weeks ago

Seats on both planes were very uncomfortable. On the Rome to Istanbul flight we were on anAirbus 320 with rock hard non- reclining seats. The snack service folks skipped our row, so we could not even buy some water. The flight was delayed over an hour so we barely made our connection. The transfer process was just short of a...

International Economy Rome - Tel Aviv

1 Thank Naphtali H
Ramallah, null, Palestine
Level 6 Contributor
64 reviews
27 helpful votes
Reviewed 3 weeks ago

This was our first flight with Pegasus Airlines. It went fine from Amman to Ankara, Trabzon and Istanbul. When we tried to join out flight from Istanbul to Ankara we made our boarding to Gate in our boarding tickets. When we tried to go into the plane we were informed that the gate was changed?? No announcements were given, no...

Domestic Economy Istanbul - Ankara

Thank Bashar K
Stockholm, Sweden
Level 4 Contributor
44 reviews
31 helpful votes
Reviewed 3 weeks ago via mobile

So I have been flying Pegasus before mainly because no other airline lands on the Ghazipaza airpoft in Turkey near Alanya. This time was a disaster with guests and most likely staff where repestedly smoking in the lavatories. The whole aircraft smelled tobacco and also the forgot to charge for a ministure bottle of whine and discovered after landing and...

Europe Economy Stockholm County - Alanya

Thank Mark I
The Netherlands
Level 6 Contributor
207 reviews
192 helpful votes
Reviewed 3 weeks ago

Our flight was delayed by over 1 hour since the airline decided to wait for another delayed flight from Israel. The plane is okay-ish but limited leg room. When we finally arrived at the gate in Schiphol they kept us waiting for another 40 minutes. We were not allowed to leave the airline for some unknown reason. Neither the captain...

Europe Economy Istanbul - Amsterdam

1 Thank jvdv
See travel tips for airlines
“Book early up to 21 days to get the best price, you may be surprised to find it same as bus fare.”
Sheshagirishenoy, 18 Nov 2017 | Read review
“Do NOT believe them if they tell you that their Credit Card machine is not working!”
487salmant, 16 Nov 2017 | Read review
“book with flexible policy”
zainesra, 8 Nov 2017 | Read review
“Disappointing journey staff rude no thank you Peguses”
Pez55, 6 Nov 2017 | Read review
“Announcements in English and to guide the passengers to the new Gate. More important to be nice and cooperative rather than being rude.”
438bashark, 30 Oct 2017 | Read review
Show next 5 travel tips 5 of 10
About Pegasus Airlines
Turkish low-cost carrier Pegasus Airlines (PC) is headquartered in Istanbul and operates from hubs at Sabiha Gökçen International Airport (SAW) and Ataturk International Airport (IST). Adana Airport (ADA), Adnan Menderes Airport (ADB), Antalya Airport (AYT) and Esenboğa International Airport (ESB) are focus cities. Pegasus Airlines flies to about 100 destinations, including more than 30 points across Turkey. International destinations include airports in about 40 countries in the Middle East, Europe, Asia and Africa. The airline's fleet of 64 planes consists of Airbus A320-200 and Boeing 737-800 aircraft, with additional orders pending for Airbus A320neo and Airbus A321neo planes.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.

345 photos of this airline

Traveller photos: See what travellers like you saw

All Traveller Photos (345)
Airport (54)
View from Window (58)
Food and Drink (10)
Cabin (11)
View from window (3)
Seat (10)
Airport (2)
Onboard Feature (5)
Our fleet (2)
Food and Drink (1)
Airline Lounge (4)
Seat (1)
Other (184)