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Scoot

Headquarters: 4 Airline Road, Singapore Singapore 819825
Overview
2.56,422 reviews
Legroom
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In-flight entertainment (WiFi, TV, films)
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About Scoot
Headquarters: 4 Airline Road, Singapore Singapore 819825

Airline Summary

Singapore-based Scoot (TR) is the low-cost arm of the Singapore Airlines Group. Scoot took to the skies in June 2012 and merged with Tigerair Singapore in July 2017. The merged airline retained the Scoot brand and it is well positioned for a new chapter of growth. Scoot operates a mixed fleet of Boeing 787 Dreamliners and Airbus A320 family aircraft, with a network encompassing more than 60 destinations across 17 countries and territories. Scoot provides – in addition to fantastic value airfares – a safe, reliable and contemporary travel experience with a unique attitude – Scootitude. In the Economy Class, Scoot offers extra legroom seat options as well as the Scoot-in-Silence quiet cabin zone on its Dreamliner flights. Also on its Dreamliner flights, ScootPlus offers a more enhanced flying experience, as compared to Economy Class, featuring leather seats with double legroom, adjustable headrest and leg rest, extra baggage allowance and more. Scoot also offers several amenities including inflight Wi-Fi connectivity, in-seat power on its Dreamliner flights, Scoot-in-Style lounge access, as well as the ability to redeem and accrue Singapore Airlines Group KrisFlyer miles. The airline is a member of the Value Alliance network - a pan-regional low-cost carrier alliance.
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6422Reviews
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Popular mentions
Interbiz B wrote a review 4 Oct
3 contributions
Brisbane - Singapore
International
Return Flights from Australia to Singapore. Both aircraft had visible mold & dust on the walls and floor! When I complained to Scoot and Singapore Government's Consumer Complaints Dept. I was offered a $20.00 credit voucher to use on my next flight with them...as If I would ever fly with them again! Very disappointing experience with both the airline and zero support from the Singapore Government. Suggestion: Please treat your visitors with respect.…
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Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lara r wrote a review 3 Oct
2 contributions
Bangkok - Athens
International
16 hours flight, they gave NO WATER, no food, nothing, rude team. It was a very uncomfortable flight in every way, would never fly again
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Camper01330716013 wrote a review 1 Oct
1 contribution
Singapore - Berlin
International
the airline is okay for short distance flights but she should not be allowed to do long distance flights. You have no space for you legs and no television to watch movies
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bo T wrote a review Sept 2024
Calgary, Canada1 contribution
Wuhan - Singapore
Southeast Asia
THE WORST AIRLINE. Cancelled my flight and did not inform. I have not received refund. They kept on delaying paying me back my money even though they are the one cancelled my flight
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jacob H wrote a review Sept 2024
1 contribution
Singapore - Taipei
North Asia
WARNING!!! DO NOT RIDE ON SCOOT AIRCRAFT. THE LEG ROOM IS MINISCULE. IF YOU WANT TO ASK ABOUT THE GENERAL FLIGHT, DONT EVEN!! MY SEAT WAS ROCK SOLID AND HAD SOME SORT OF WHITE GUNK ON IT. AND WORST OF ALL, YOU WOULD NOT BELIEVE WHAT I HAD TO ENCOUNTER FOR FIVE WHOLE HOURS...NO FLIGHT ENTERTAINMENT!!! THAY DID OFFER FREE INFLIGHT WIFI. BUT IT REFUSED TO CONNECT AND THE PERSON SITTING NEXT TO ME SAID THAT IS WAS NO USE BECAUSE IT WAS SO LAGGY. TO SUM IT ALL UP, DO NOT RIDE ON THIS AIRCRAFT. DONT MAKE THE MISTAKE THAT I HAD MADE!!!!!!…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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123456…
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My experience with their customer service. Basically daytime robbery
Proof of me replying them on time
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Interbiz B wrote a tip 4 Oct
"Don't Fly Scoot. Take a boat if you have to as it will be safer for your health!"
lara r wrote a tip 3 Oct
"Don’t expect anything from scoot"
Jacob H wrote a tip Sept 2024
"Don't even fly with scoot"
ElPipo wrote a tip Sept 2024
"Bring food and water on board as the cost of food and water on Scoot is not cheap."
megspicy wrote a tip Sept 2024
"Don't bother paying for additional add-ons. It's not worth it. Just don't fly this airline."
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