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Air Baltic


3.5 of 5 bubbles
444 Reviews
Headquarters: Marupes county, Riga LV-1053 Latvia +371 67006006 Website
Rating summary
  • 3 of 5 bubbles
    Legroom
    3 of 5 bubbles
    Seat Comfort
  • 3.5 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    3.5 of 5 bubbles
    Check-in and Boarding
  • 2.5 of 5 bubbles
    Food and Beverage
    1.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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444 Reviews from our TripAdvisor Community

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444 reviews from our community

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Showing 189: English reviews
Dar es Salaam, Tanzania
Level Contributor
157 reviews
61 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

This is one of the better budget airlines, very friendly and efficient service. It also really makes an effort to get rid of paper in the handling, and their use of PassWallet as a cross-platform cross-brand app is better than other airlines' solution.

Europe Economy Tallinn - Amsterdam
Helpful?
Thank Volker H
Level Contributor
9 reviews
2 of 5 bubbles Reviewed yesterday NEW

Weird feeling from this company. Nobody checked my identity, flight attendant was really impolite, only carry on baggage for 200 euro flight ticket.

Europe Economy Vienna - Riga
Helpful?
Thank Tomáš H
Vilnius, Lithuania
Level Contributor
6 reviews
2 of 5 bubbles Reviewed 3 days ago NEW

The Business class seats are NOT BUSINESS Class The seats are not business class - just the same as tourist class. Food is terrible THIS IS not BUSINESS CLASS FOOD.

Europe Business Class Vilnius - Amsterdam
Helpful?
Thank mervynr49
Turku, Finland
Level Contributor
40 reviews
7 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

Good flight. As cheap flight I will give only 3 points out of 4. Seats are little wobbly and the plane itself is slower than jet planes (turbo prop Bombardier). 5 points to the staff, very lovely people.

Europe Economy Helsinki - Riga
Helpful?
Thank D-76_HB
London, United Kingdom
1 review
1 of 5 bubbles Reviewed 2 weeks ago

Absolutely terrible service. Had to cancel my flight ticket and from €339 I was able to get back only €39 :) would not recommend

Europe Economy Riga - London
Helpful?
Thank morgate2017
Budapest, Hungary
Level Contributor
133 reviews
112 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Flew with AirBaltic from Budapest to Tallinn via Riga and as I never used this airline before, I didn't know what to expect. In spite of flying with a low-cost airline, the legroom between the seats is suprisingly huge. However, the flight between Budapest and Riga was very slow and very noisy, due to the propellers of the aircraft. The...

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Europe Economy Budapest - Tallinn

Helpful?
Thank Krisztina V
airBaltic, Guest Relations Manager at Air Baltic, responded to this review

Dear Passenger, We appreciate you as our customer and we hope that we have left a good impression on your travels with us. We always take into consideration the comments of our passengers, therefore thank you for yours and hopefully we will see you soon again!

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Europe Economy Budapest - Tallinn

Level Contributor
1 review
1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

I flew AirBaltic on 2th March from Riga to Barcelona and on 5th return. Tried their meal preordered for the first time and it was good. CS300 is great aircraft, was happy to try it. Silent, a lot of sunlight inside because of big windows, a lot of leg space. Return flight was on old Boeing which is ok but...

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Europe Economy Riga - Barcelona

Helpful?
1 Thank Alexander A
airBaltic, Guest Relations Manager at Air Baltic, responded to this review

Dear Passenger, We would like to thank you for your feedback as it helps us to move forward in improving our services. We are also very glad that you have enjoyed flying with us and we hope that you will choose us in future!

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Europe Economy Riga - Barcelona

Vilnius, Lithuania
Level Contributor
77 reviews
38 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Being cheap airline is always the most expensive after you add things you need. So we better off flying normal airlines. Not once staff was nice or at least polite. It seems that nasty staff is their policy. Arrogance and ignorance are key values. Not recommend and avoid whenever possible.

Europe Economy Amsterdam - Vilnius
Helpful?
1 Thank Gagosha
airBaltic, Guest Relations Manager at Air Baltic, responded to this review

Dear Customer, We thank you for your feedback as we value the impressions of our passengers. We regret to know that your travel did not turn out as planned and that you were not able to enjoy the flights with us, however we hope that you will give us a chance to improve our service and we will be able...

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Europe Economy Amsterdam - Vilnius

1 review
1 of 5 bubbles Reviewed 4 weeks ago

Horrible service and unpleasant personnel. A glass of water is NOT given for the flight of 3 hours (even if the price for the ticket was up to 300 €). Seriously consider your health as well as comfort demands before buying a ticket with this company!!!! Passengers who pay their places in the cabin are first allowed to enter during...

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Europe Economy Paris - Riga

Helpful?
Thank Rufat A
airBaltic, Guest Relations Manager at Air Baltic, responded to this review

Dear Customer, We thank you for your feedback as we value the impressions of our passengers. We regret to know that your travel did not turn out as planned and that you were not able to enjoy the flights with us, however we hope that you will give us a chance to improve our service and we will be able...

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Europe Economy Paris - Riga

Riga, Latvia
Level Contributor
58 reviews
6 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

On line booking, check-in no problem. Treated courteously on arrival at desk. Everything went to plan, left and arrived on time. Could not ask for more..... simple !!!

Europe Economy Riga - Paris
Helpful?
Thank Steve G
airBaltic, Guest Relations Manager at Air Baltic, responded to this review

Dear Passenger, We would like to thank you for your feedback as it helps us to move forward in improving our services. We are also very glad that you have enjoyed flying with us and we hope that you will choose us in future!

More 
Europe Economy Riga - Paris

See travel tips for airlines
“If possible select a different airline”
 of 5 bubbles mervynr49, 26 Mar 2017 | Read review
“If needing checked-in luggage, ensure you include it at time of booking, ALWAYS check-in online & pre-print/save your boarding pass.”
 of 5 bubbles tomasa671, 7 Feb 2017 | Read review
“don't flight with AirBaltic”
 of 5 bubbles bvs1980, 21 Jan 2017 | Read review
“choose another airlines !”
 of 5 bubbles snuppa_m, 19 Jan 2017 | Read review
“Look for another.”
 of 5 bubbles carocasta63, 16 Jan 2017 | Read review
Show next 5 travel tips 5 of 10
About Air Baltic
The flag carrier of Latvia, airBaltic (BT) is a low-cost airline that operates from its hubs at Riga International Airport (RIX), Vilnius (VNO) and Tallinn (TLL). The carrier flies to 60 destinations in Europe, the Middle East and Asia. It also has codeshare arrangements with about 20 other airlines, including British Airways (BA), Etihad Airways (EY) and KLM (KL). airBaltic's fleet of 24 planes consists of a mix of Boeing and Bombardier aircraft configured with Business and Economy Class cabins. airBaltic has received numerous international awards for excellence, innovative services, and achievements in reshaping its business.

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