We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Air Caraibes


589 Reviews
Headquarters: Parc d'activites de la Providence, Les Abymes 97139 Guadeloupe +590-0-820-835-835 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

589 Reviews from our TripAdvisor Community

Write a Review

589 reviews from our community

Filter reviews by popular destinations:
All reviews Paris Pointe-a-Pitre Fort-de-France St. Maarten-St. Martin Havana St. Maarten-St. Martin
Traveller rating
Cabin
  • (16)
  • (3)
  • (1)
  • (0)
Route
  • (17)
  • (3)
  • (0)
  • (0)
  • (0)
  • More
Language
  • More
Showing 20: English reviews
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 4 days ago
NEW
via mobile

We are still at the airport Paris Orly, waiting for boarding. Our plane should leave at 4pm but unfortunately the plane was cancelled. Now it will leave at 10.30 Pm but we are still waiting for boarding. Check-in toke over two hours!!!! Unbelieveble!!!!

International Economy Paris - Pointe-a-Pitre
Helpful?
Thank Renee C
Level 5 Contributor
23 reviews
8 helpful votes
Reviewed 3 weeks ago

that why i love the business class of this Airbus, the quality of services foods and comfy . It's very important to sleep well when you have a meeting one hour after the landing. it was a pretty comfy flight, on time (that not usual but to be on time in aero industry it's not all the time easy).

International Business Class Fort-de-France - Paris
Helpful?
Thank Seyleen M
Tortola
1 review
1 helpful vote
Reviewed 13 June 2017

I was very apprehensive about flying with this airline as I had read reviews before purchasing and the majority was terrible. However, I had no choice. Fortunately it was a lot better than I expected. Boarding was quick and easy and the flight itself was great(9hrs 55mins!!). There were even times the captain would give information about places we flew...

More 
International Economy Paris - St. Maarten-St. Martin

Helpful?
1 Thank Jedalina
1 review
Reviewed 10 June 2017

The service during the flight was very good, seats were okay although not great. The food was alright, 2 meals during 9 hrs flight. The problem was 1.5 hrs delay due to which I missed my second flight from Paris to London and therefore had to rebook my ticket and missed a business meeting. The website of Air Caraibes seems...

More 
International Economy Havana - Paris

Helpful?
Thank Maja B
Ljubljana, Slovenia
Level 6 Contributor
1,078 reviews
684 helpful votes
Reviewed 14 April 2017

We had a flight from Ljubljana to Paris with Air France and than changed the airport to fliy with Air Caraibes to Martinique. Everything was just ok, buton our way back my backpack was demaged. Not fataly but still... So I made a reclamation claim. A few weeks later I got the answer that I have to send documentation of...

More 
International Economy Paris - Fort-de-France

Helpful?
Thank izi f
St. Lucia
Level 2 Contributor
5 reviews
5 helpful votes
Reviewed 10 April 2017

Overbooking, no respect of their Iata obligations, and worse than all despise from ground employees in Fort de France who do not give you a hint as to what you should do to enroll on the stand-by list, what time you should show up the next day, and what your chances are. When boarding is closed, nobody comes to tell...

More 
International Economy Fort-de-France - Paris

Helpful?
Thank frederick_LH
A TripAdvisor Member
Reviewed 5 March 2017 via mobile

Started off with one day delay from orl-fdf. Problem with our tickets that had to be 'controlled' with our visa card and passport (never happend before), slow responde on emails, hard to get them on the phone. Almost non englishspeaking representant. If flying with connectionflights choose for example air france instead for the whole trip. If air caraibes is delayed...

More 
International Economy Fort-de-France - Paris

Helpful?
1 Thank A TripAdvisor Member
France
Level 5 Contributor
53 reviews
4 helpful votes
Reviewed 27 January 2017

Good service and staff, seats are not spacey but expected for the prices they have .. 8hrs Flight seemed like 5hrs...

International Economy Paris - St. Maarten-St. Martin
Helpful?
Thank 0Fata0
Sydney, Australia
2 reviews
Reviewed 22 January 2017

There was no option for gluten free food. The food I did get was awful, a chicken dish that gave me food poisoning and for the latter half of the flight I was vomiting the whole way, I had to plead with the stewardess to let me sit on the steward take off and landing seat so I could be...

More 
International Economy Havana - Paris

Helpful?
Thank totalfoodie1981
Antwerp, Belgium
Level 3 Contributor
17 reviews
16 helpful votes
Reviewed 16 December 2016

I have traveled ORY-FDF around 10 times and have experienced all three major competitors - Air Caraibes, Air France and Cosair. It's difficult to split the three, however what I have appreciated about Air Caraibes is their consistency in price/quality of food and overall onboard entertainment. Not so consistent is the service, which ranges from pedestrian to excellent. Also appreciated...

More 
International Economy Paris - Fort-de-France

Helpful?
3 Thank Magentalee
No reviews match your filter preferences. Remove a filter or to read reviews.
See travel tips for airlines
“if you travel in business class will be very comfy if not make sur you book online everything”
seyleenm, 26 Jun 2017 | Read review
“try Air France!”
frederick_LH, 10 Apr 2017 | Read review
“Choose another airline”
totalfoodie1981, 22 Jan 2017 | Read review
“Little advantage in exit/emergency row; seats seem smaller and arm rests not adjustable.”
Magentalee, 16 Dec 2016 | Read review
“It0s a pitty that when you book Corsair, you still might end up flying with this terrible Air Caraibes. I will not fly this way anymore.”
issazoephoenix, 8 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About Air Caraibes
Air Caraibes (TX) is a French regional airline based on the Caribbean island of Guadeloupe. Its primary hub is located at Guadaloupe's Pointe-à-Pitre International Airport (PTP), with secondary hubs at Martinique Aimé Césaire International Airport (FDF) and Paris's Orly Airport (ORY). In total, the airline flies to 13 destinations in the Dominican Republic, France (operating under the Air Caraibes Atlantique brand), French Guiana, Haiti, Guadeloupe, Martinique, Saint Martin, Sint Maarten and Saint Lucia. Air Caraibes's fleet – consisting of Airbus A330-200, Airbus A330-300 and ATR 72-500 planes – is configured in one-cabin (economy class), two-cabin (economy class and premium economy) and three-cabin configurations (economy class, premium economy and business class).

70 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (70)
Viewed
Food and Drink (9)
Viewed
Cabin (4)
Viewed
View from Window (5)
Viewed
Seat (4)
Viewed
Airline Lounge (2)
Viewed
Seat (1)
Viewed
View from window (1)
Viewed
Onboard Feature (8)
Viewed
Airport (8)
Viewed
Food and Drink (4)
Viewed
Other (24)