We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Air Europa


6,896 reviews
Headquarters: Centro Empresarial Globalia Pol. Industrial Son Noguera Llucmajor; Majorca, 07620 Palma de Mallorca, Majorca Spain 011 34 911 40 15 01 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

6,896 Reviews from our TripAdvisor Community

Write a Review

6,896 reviews from our community

Filter reviews by popular destinations:
All reviews Madrid Buenos Aires Sao Paulo Barcelona Havana Palma de Mallorca Tenerife Rome Cancun Paris Milan Miami Montevideo Malaga
Traveller rating
Cabin
  • (960)
  • (0)
  • (138)
  • (0)
Route
  • (675)
  • (307)
  • (118)
  • (0)
  • (0)
  • More
Language
  • More
Showing 1,100: English reviews
Cobham, United Kingdom
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

Air Europa made me cry on the Airport !!! As it was impossible to check in online I went super earlier to Gatwick and other customers done the same as in same situation. On the counter staffs couldn’t find my ticket even when I had my purchased ticket email with Booking reference on it . The lack of sympathy was...

Date of travel: November 2018
More 
International Economy London - Sao Paulo

Helpful?
1 Thank Elis283
1 review
1 helpful vote
Reviewed 3 days ago
NEW

BOOKED 3 TICKETS business class on BOEING DREAMLINER FROM MADRID TO TEL AVIV PROMISED AND ASSURED BY AIR EUROPA SITE RESERVATIONS. supplied instead boeing 737-800 in terrible condition, BC seats are the same as tourist class,together with a CROWDY tourist class, no comfort at all, no service at all during the flight, terrible tourist class meal. you dont pay BC...

Date of travel: December 2018
More 
International Business Class Madrid - Tel Aviv

Helpful?
1 Thank ORENGA881
Amsterdam, The Netherlands
Level 5 Contributor
82 reviews
27 helpful votes
Reviewed 6 days ago
NEW
via mobile

After reading many mixed reviews of Air Europa’s business class I was unsure what to expect. I must honestly say I am positively surprised. Boarding was quick and easy. Once on board of the 787 I was greeted by the FA and settled in the seat which was a lie flat seat. A very nice amenity kit was given and...

Date of travel: November 2018
More 
International Business Class Madrid - Miami

Helpful?
Thank Erasmusbrug
Borlange, Sweden
Level 5 Contributor
45 reviews
17 helpful votes
Reviewed 1 week ago

Boeing 747. No problems. Six hour flight. Surprisingly good meals. Seating space was reasonable. A smooth flight. Nice landing. Nice, polite attendants gave good service.

Date of travel: November 2018
Europe Economy Las Palmas de Gran Canaria - Borlange
Helpful?
Thank Bruce Louis D
Benajarafe, Spain
Level 6 Contributor
113 reviews
46 helpful votes
Reviewed 1 week ago

I avoid these guys as much as I can. they are a last resort. But I am often constrained to fly this airline for business when flying to Paris. They are AFs codeshare partner. The planes fly. They are clean. So I can handle the 2 hour+ flights. BUT...their website is a mess and is always erroring out. Their staff...

Date of travel: December 2018
More 
Europe Economy Malaga - Paris

Helpful?
Thank ericdumont
Level 4 Contributor
32 reviews
11 helpful votes
Reviewed 1 week ago via mobile

To start off you can not check in online the website is horrible. Once I was able to get it working I was going to select my seat and pay for them it said that there was an error, I tried different payments methods and none worked. I called and I was told that I had to check in in...

Date of travel: November 2018
More 
International Economy Lisbon - Miami

Helpful?
Thank florshuas
Lisbon, Portugal
Level 6 Contributor
71 reviews
14 helpful votes
Reviewed 2 weeks ago

A good value for the money experience, the average in our days! Not a big space for the legs, the airplane could be more clean. Good flight info on the screens.

Date of travel: November 2018
Domestic Economy Lanzarote - Madrid
Helpful?
Thank RMRato
1 review
Reviewed 2 weeks ago via mobile

Air Europa It is the worst airline I have ever use. My husband and I did not know it was with Air Europa our flight back to US. The bathroom was dirty from the minute we got into the plane. They do not offer headphones you have to purshase them. he movie selection was pretty bad, the food was lousy...

Date of travel: November 2018
More 
International Economy Madrid - New York City

Helpful?
Thank Seaside11586811950
St. Gallen, Switzerland
Level 5 Contributor
79 reviews
17 helpful votes
Reviewed 2 weeks ago

We took air Europa from Zurich to Madrid, then Madrid to Lima and back. For short flights inside Europe, nothing to complain, it is a low cost airline providing basic services. From cross Atlantic flights, i definitely do not recommend it. We got two meals on a 12 hours flight, which according to me can be considered half a meal,...

Date of travel: November 2018
More 
International Economy Madrid - Lima

Helpful?
Thank ytawk
1 review
1 helpful vote
Reviewed 2 weeks ago via mobile

Awful. Just awful. You think you’re saving money, but with all the hassle and complications, you truly aren’t. It isn’t worth it. Flight itself is crammed and extremely hot. Extremely rude, unprofessional and uneducated staff - both in the Madrid airport AND customer service number. Do not take this airline.

Date of travel: November 2018
International Economy Madrid - Miami
Helpful?
1 Thank Cindy G
See travel tips for airlines
“never take a business seat, never travel with them”
ORENGA881, 10 Dec 2018 | Read review
“As much as possible, avoid for business travel. Fine for leisure.”
ericdumont, 3 Dec 2018 | Read review
“A good option if you need to fly in a low-cost”
RMRato, 29 Nov 2018 | Read review
“No detected problems in my fligth . Friendly people , but bad seats without any confort but si like otheres”
G7424QHfranciscol, 19 Nov 2018 | Read review
“Double check all details carefully before finalising your booking.”
ImogenandFrankC, 18 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Europa
Headquartered in Mallorca, Air Europa (UX) is Spain's third-largest airline. The carrier flies non-stop to about 45 destinations, including points within Spain as well as international destinations across Europe, Africa, Asia, North America and South America. Its primary hub is Adolfo Suárez Madrid–Barajas Airport (MAD), with Barcelona–El Prat Airport (BCN) and Tenerife South Airport (TFS) serving as focus cities. When it was founded, charter flights and tour services were the bulk of Air Europa's business. In recent years, it has increasingly shifted its focus to scheduled flights.

860 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (860)
Viewed
Airport (96)
Viewed
Cabin (50)
Viewed
Food and Drink (58)
Viewed
View from Window (111)
Viewed
Our fleet (15)
Viewed
Onboard Feature (44)
Viewed
Seat (62)
Viewed
Airline Lounge (4)
Viewed
Other (420)