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Air France


17,140 Reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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17,140 Reviews from our TripAdvisor Community

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17,140 reviews from our community

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Showing 5,501: English reviews
Annapolis, Maryland
Level 3 Contributor
24 reviews
9 helpful votes
Reviewed today
NEW

Our flight from Paris to Washington DC was cancelled because the airline went on strike. We had to go to the airport to get rebooked on a flight the following day. We were given a voucher to a hotel near the airport that could only be described as one step above a prison cell. The bed was a mattress on...

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International Economy Paris - Washington DC

Helpful?
Thank Karen C
California
Level 6 Contributor
209 reviews
392 helpful votes
Reviewed today
NEW

Having curbside assistance as soon as we pulled up at Terminal 2E opposite Gate 14 made everything so easy. They took our bags, then asked for our passports. Whisked us through security. Seated us in the spacious, spotless lounge, where bathrooms were also generously sized and spotless. A good hot meal with beverages is complimentary. A few minutes before boarding,...

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International First Class Paris - San Francisco

Helpful?
Thank CinderellaDearest
Atlanta,Georgia
Level 6 Contributor
187 reviews
58 helpful votes
Reviewed today
NEW

We flew from Atlanta Ga to Paris and then to Copenhagen. The flight was great and food and service excellent. We had to change at Charles DeGaul and that is when the adventure began. We had to clear immigration in Paris and the french were on a slow down. The line was backed up and we only had 45 minutes...

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International Business Class Atlanta - Copenhagen

Helpful?
Thank Mr.BAtlanta
Level 4 Contributor
18 reviews
3 helpful votes
Reviewed today
NEW

We flew with Air France from Tel Aviv to Paris and then after 5 hours from Paris to San Francisco. The flight from Tel Aviv to Paris was on time and great food and service. Then in Paris airport, since i had economy premium tickets i asked to enter the CDG lounge (to pay 50 euro per person) but they...

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International Premium Economy Tel Aviv - San Francisco

Helpful?
Thank Eli S
The Hague, The Netherlands
Level 6 Contributor
267 reviews
115 helpful votes
Reviewed today
NEW

AF appear to have gone down over the years. Last year I had a decidedly uninspiring businnes class trip, and this economy flight was also rather average. Between lunch and dinner (some 8-9 hours) they just let you sit there and figure out yourself that there are snacks at the very rear of the plane. The food they serve is...

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International Economy Bangkok - Paris

Helpful?
Thank Psasha
Paris, France
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed yesterday
NEW

Very nice as always, checking in and boarding fluid, nice welcome from the crew, always smiling and willing to help in any matter on this full plane as always to/from Miami, food average (I always order indian vegetarian before). We arrived ahead of time and going out was a breeze.

International Economy Miami - Paris
Helpful?
Thank Pascal75007
Paris, France
Level 4 Contributor
42 reviews
16 helpful votes
Reviewed yesterday
NEW

Flight was on time and service was excellent. Surprisingly Air France still gives something to eat even if you paid for economy service (British Airways makes you pay nowadays!!!). On the other hand, the food they offered was the same on our way in and back and was quite bizarre: strawberry, beetrot & cheese! I would not go for something...

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Europe Economy Birmingham - Paris

Helpful?
Thank MFVal
Mumbai, India
Level 5 Contributor
53 reviews
6 helpful votes
Reviewed yesterday
NEW

Had flown Air France for the first time and found it pretty good. Though it was not a long flight the seats were comfortable and overall experience in terms of boarding, take off and landing was all good. Overall a Good experience, would fly with them again.

Europe Economy Paris - Canton of Geneva
Helpful?
Thank Ashleo_15
Bundaberg
Level 6 Contributor
247 reviews
67 helpful votes
Reviewed yesterday
NEW

Not a real fan of flying long haul, this flight could almost change my mind. The economy section (right down the back) was pretty light on, so cabin crew allowed (actually assisted us) in moving to a row of empty seats (4 across). Both my husband and I are tall people, so this additional room allowed me us to really...

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International Economy Paris - Seoul

Helpful?
Thank Mandy L
Rieupeyroux, France
Level 6 Contributor
240 reviews
122 helpful votes
Reviewed yesterday
NEW

I choose to fly Air France and KLM as my airlines of choice, why? Well, they look after frequent flyers. I get to sit near the front even when I am in economy class, as a Flying Blue member I get free access to their business lounges and on the odd occasion something does go wrong, like a flight being...

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International Economy Paris - Bangkok

Helpful?
Thank FroidConfortFerme
See travel tips for airlines
“Check in online to get the seat you want”
FroidConfortFerme, 22 Apr 2018 | Read review
“The two seaters at the back are great for two travelling together.”
lizad229, 22 Apr 2018 | Read review
“must board early to get space for luggage”
jcmsak1, 21 Apr 2018 | Read review
“Checked luggage can't make it from one plane to the other, at Charle de Gaule, if connection lasts less than 2 hours.”
88puffin, 21 Apr 2018 | Read review
“Never ever fly Air France = Air Chance”
835pierrej, 19 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).
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