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Air France

3.5 of 5 bubbles
6,393 Reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 1727
  • 2424
    Very good
  • 1228
  • 558
  • 456
Flight change in Paris is the pits!!

Flew to Europe for vacation. Chose Air France because it is the partner of Delta. Flight itself... read more

4 of 5 bubblesReviewed yesterday
Marcia K
Palo Alto, California
via mobile
Rating summary
  • 3.5 of 5 bubbles
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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6,393 Reviews from our TripAdvisor Community

Write a Review

6,393 reviews from our community

Date | Rating
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English first
Bangkok, Thailand
Level Contributor
45 reviews
22 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

This a current destination for me since I do it about 6 time a year and for 7 years already .The flight is long, around 11 hours , and I appreciate the very good list of entertainments Air France has available for its passengers. The food served goes from average to very good depending the trips, last trip it was...

International Premium Economy Paris - Bangkok

Thank Robert T
Aberdeen, Scotland, United Kingdom
Level Contributor
33 reviews
16 helpful votes
2 of 5 bubbles Reviewed yesterday NEW

Horrible attitude towards passengers, no communication at all, don't deserve any custom, will never use air France again

Europe Economy Aberdeen - Paris
Thank Joyce M
Palo Alto, California
Level Contributor
350 reviews
75 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

Flew to Europe for vacation. Chose Air France because it is the partner of Delta. Flight itself was fine, free movies, ok food but changing in Paris is awful. Long waits, long walks and long lines. They wrecked my suitcase and even following their baggage claim procedure, it tool multiple calls, faxes, claims to get the $98 back that it...

International Economy San Francisco - Berlin

1 Thank Marcia K
Level Contributor
96 reviews
12 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

Everything is upmarket: service, assistance , take off and touchdown according timetables. Just some more room for legs and it will be perfect !

Europe Economy Paris - Venice
Thank francesco b
San Francisco, California
Level Contributor
168 reviews
56 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

I got a fantastic deal on business class on Vienna via Paris on Air France. 1600 roundtrip. I had never flown on the A380 in all my journeys so that was exciting as well. The seats are not completely lie flat but they were comfortable and I was able to stretch out get some rest if not deep sleep. The...

International Business Class San Francisco - Vienna

Thank madtaxer
Lisburn, United Kingdom
Level Contributor
29 reviews
3 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

This airline is outstanding from the beginning of their site to the end of the trip. Their site is easy to negotiate your way around. You are sent great details of your trip and of what to pack and what is expected. Online booking is easy and open 30 hours before flying. The experience at the airport is easy and...

Europe Economy Dublin - Athens

1 Thank Wilma L
Level Contributor
265 reviews
100 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

First of all, it's hard to go wrong to fly on the A380 which in my opinion is the best aircraft out there, well designed and the quietest! Unfortunately, Air France was one of the first one to use this plane and their seat design is rather out of date by today's standard as it seats 2-2-2 on the upper...

International Business Class San Francisco - Paris

Thank dhlchung
Level Contributor
31 reviews
1 helpful vote
5 of 5 bubbles Reviewed 3 days ago NEW

One of the best airlines to fly from/to Europe. The overall experience was very good regarding customer service, onboard cabin crew attention, amenities and food (hard to believe but not bad at all). Would recommend traveling with Air France.

International Business Class Barcelona - Miami
Thank Jose David M
London, United Kingdom
Level Contributor
5 reviews
3 of 5 bubbles Reviewed 3 days ago NEW

On European flights, Air France is just a basic air career, unfortunately without any spirit. Flight at 0715am. The terminal was not full, just some flights to Toulouse and Nice, only 4 or 5 gates used, but we had to take the bus between the gate and the A320. The extra-legroom was enjoyable, otherwise the legroom is just a little...

Europe Economy Paris - Budapest

Thank Fenouil112
Calabash, North Carolina
Level Contributor
183 reviews
57 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

First time flying Air France. Good flight. Very friendly crew. Great food with lots of wine. Woke up to breakfast being served.

International Economy Atlanta - Paris
Thank dale1006
See travel tips for airlines
“Book your seat early as they fill up quickly!”
 of 5 bubbles wilmal136, 26 Oct 2016 | Read review
“If you have the miles ask for an upgrade, if not it does not hurt to ask how much is it at the counter as they may have an offer.”
 of 5 bubbles josedavidm89, 25 Oct 2016 | Read review
“Choose an aisle seat neat the serving areas”
 of 5 bubbles tonyb783, 22 Oct 2016 | Read review
“Top Notch Travel”
 of 5 bubbles Travel-Guy-415, 20 Oct 2016 | Read review
“For long flights, ask for safety exit seats or go for premium economy.”
 of 5 bubbles thomashI5168TF, 18 Oct 2016 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

639 photos of this airline

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Cabin (61)
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