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ANA (All Nippon Airways)

Headquarters: Shiodome-City Center, Higashi-Shimbashi Minato-ku, Tokyo Prefecture 105-7140
Overview
4.010,621 reviews
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Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About ANA (All Nippon Airways)

Airline Alliance

Star Alliance
Headquarters: Shiodome-City Center, Higashi-Shimbashi Minato-ku, Tokyo Prefecture 105-7140

Airline Summary

ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.
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paris12man wrote a review May 2024
Paris, France101 contributions
Tokyo - Paris
International
Premium Economy had nothing premium at all, other than the seat and lounge access in Haneda. The food served on board was a deception for the eye and the palat. Terrible food for a Japanese carrier. All flight attendants wore masks, not so in business class I had the impression.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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sukhi g wrote a review May 2024
Surrey, Canada1 contribution
Vancouver - Tokyo
International
Flight attendants are very rude and resist by passenger to passanger they didn’t gave my kid food because he was sleeping when they weee serving food and crying and requesting again and again but they refused it sorry I didn’t liked it.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jenrola A wrote a review May 2024
2 contributions
Los Angeles - Tokyo
International
This is the worst airline company in the world. I can say that because I've flown many airlines. They should be sued and not allowed to fly. I could not fit in the seat or put my seat belt on. For context I have never had this issue with any other airline. They don't care. They
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maik S wrote a review May 2024
2 contributions
Tokyo - Düsseldorf
International
The selfservice machine had an error while we were dropping off our baggage so we had to go to a manual counter. The baggage drop at that counter took us 30 mins although we had already checked in online and in the end we were charged 20.000¥ because one suitcase was 7 cm too
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wonyk414 wrote a review May 2024
Singapore, Singapore20 contributions
Singapore - Tokyo
North Asia
Really good customer service and entertainment! I However though they can really work on their food. Cleanliness is really good though!
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Date of travel: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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搭乗開始メールパソコンに。
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GregKirkland wrote a tip Aug 2024
"Simply avoid at ANY SAVINGS as you may get NOTHING for your money and spend months trying to recover it... and no proof to defend your claim"
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Tiina L wrote a tip Jul 2024
"If you are flying ANA 777-300er. Although the business and first class looked better. I would fly premium economy its great and u save money"
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Flyer64731093265 wrote a tip Jun 2024
"Be prepare for the worst"
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Erika J wrote a tip Jun 2024
"AVOID ANA COMPLETELY! "
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tvmantitan t wrote a tip Jun 2024
"FLY WITH THIS AIRLINE TO JAPAN"
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