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ANA (All Nippon Airways)

Headquarters: Shiodome-City Center, Higashi-Shimbashi Minato-ku, Tokyo Prefecture 105-7140
Overview
4.010,621 reviews
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Travellers' Choice 2017 Winner
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About ANA (All Nippon Airways)

Airline Alliance

Star Alliance
Headquarters: Shiodome-City Center, Higashi-Shimbashi Minato-ku, Tokyo Prefecture 105-7140

Airline Summary

ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.
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Gaston S wrote a review May 2024
San Clemente, California5 contributions
Beijing - Tokyo
North Asia
Terrible service at the airport. It was impossible to get an upgrade to Business class at the Beijing airport for a flight leg from Beijing to Tokyo. Tried at the counter and at the gate with no luck. Extremely disappointed with ANA. I have always consider them very good, but
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Monley k wrote a review May 2024
1 contribution
Houston - Ho Chi Minh City
International
Food quality was bad, not fresh , cold and no options to choose. Customer service is okay. Legroom and seating are small and cramped.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Susan T wrote a review May 2024
Mount Pleasant, Wisconsin597 contributions
Tokyo - Los Angeles
International
We had heard so many good things about ANA but I was somewhat disappointed, especially in comparison to our United Airlines flight from LAX to Narita; so much nicer and hospitable. The ANA menu items were limited and an odd selection. I didn't want beef and I wasn't in the mood
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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DrC wrote a review May 2024
Melbourne, Australia11 contributions
San Francisco - Tokyo
International
Flight itself wasn't too bad, but the worst service we've ever received from an airline overall. Absolute farce regarding our luggage. Lost one of our 4 bags - was pretty clear they knew there was a problem, because as soon as we cleared customs someone was waiting there with
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bryantan2022 wrote a review May 2024
7 contributions
Singapore - Tokyo
North Asia
Looking forward to this flight - had specifically booked ANA to avoid the alternative (United) which was cheaper and IMHO inferior (read the reviews). Unfortunately, the flight got hit by lightning on the tarmac and after sitting for 5 hours, they cancelled the flight and
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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搭乗開始メールパソコンに。
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GregKirkland wrote a tip Aug 2024
"Simply avoid at ANY SAVINGS as you may get NOTHING for your money and spend months trying to recover it... and no proof to defend your claim"
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Tiina L wrote a tip Jul 2024
"If you are flying ANA 777-300er. Although the business and first class looked better. I would fly premium economy its great and u save money"
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Flyer64731093265 wrote a tip Jun 2024
"Be prepare for the worst"
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Erika J wrote a tip Jun 2024
"AVOID ANA COMPLETELY! "
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tvmantitan t wrote a tip Jun 2024
"FLY WITH THIS AIRLINE TO JAPAN"
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