We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo

ANA (All Nippon Airways)

Headquarters: Shiodome-City Center, Higashi-Shimbashi Minato-ku, Tokyo Prefecture 105-7140
Overview
4.010,621 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
About ANA (All Nippon Airways)

Airline Alliance

Star Alliance
Headquarters: Shiodome-City Center, Higashi-Shimbashi Minato-ku, Tokyo Prefecture 105-7140

Airline Summary

ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.
Read more
10621Reviews
6964Photos
100Tips
Traveller rating
  • 5,398
  • 3,271
  • 1,025
  • 409
  • 518
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
al a wrote a review Aug 2024
1 contribution
Vancouver - Singapore
International
A very considerate airline . i salute them for their understanding , supposed to be our ticket was no rebooking, no refund. But they find way to give us consideration. How could you not choose this airline next time? As much as possible this will be our top choice in choosing
Read more
Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Raintree_Thailand wrote a review Aug 2024
Bangkok, Thailand4288 contributions1716 helpful votes
Chicago - Tokyo
International
ANA is about as good as they come these days. Boarding was very orderly. Legroom (even in economy class) was pretty good. Entertainment selection was good. On the airline spectrum, the food was good. The 787 Dreamliner was clean and comfortable. And, the flight attendants were
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
avatar-image
Aruba1204 wrote a review Jul 2024
Oxford, Connecticut295 contributions77 helpful votes
+1
New York City - Tokyo
International
If you fly ANA be prepared for very long check in lines, an area that ANA really needs to address. I have flown business class on many different airlines and all of them have dedicated lines for business class passengers, so I was disappointed that this was not the case with
Read more
Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Discover28508570771 wrote a review Jul 2024
1 contribution
Tokyo - Singapore
Southeast Asia
Fantastic service staff and good legroom. I enjoyed the japanese food option and drinks very much. It is really one of the best service carrier for economy so far.
Read more
Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
NL wrote a review Jul 2024
Kuala Lumpur, Malaysia3 contributions1 helpful vote
Chitose - Kuala Lumpur
Southeast Asia
Long story. - At New Chitose, domestic flight to Tokyo Haneda was delayed by AirDo/ANA. We knew we would miss the connecting flight to our next destination, and the staff told us so. - Staff assured us we would get help once landed at Haneda. Once we landed, we got
Read more
Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Album Categories
All photosAll Traveller Photos
avatar-image
avatar-image
航路
avatar-image
航路
avatar-image
雷雨で機内待機
avatar-image
搭乗開始メールパソコンに。
PreviousNext
123456
avatar-image
GregKirkland wrote a tip Aug 2024
"Simply avoid at ANY SAVINGS as you may get NOTHING for your money and spend months trying to recover it... and no proof to defend your claim"
avatar-image
Tiina L wrote a tip Jul 2024
"If you are flying ANA 777-300er. Although the business and first class looked better. I would fly premium economy its great and u save money"
avatar-image
Flyer64731093265 wrote a tip Jun 2024
"Be prepare for the worst"
avatar-image
Erika J wrote a tip Jun 2024
"AVOID ANA COMPLETELY! "
avatar-image
tvmantitan t wrote a tip Jun 2024
"FLY WITH THIS AIRLINE TO JAPAN"
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register ANA

Search flights

Round TripOne-wayMulti-city