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Austrian Airlines


4 of 5 stars
856 Reviews
Headquarters: Office Park 2 Postfach 100, Vienna A1300 Austria +43-0-5-1766-1000 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 290
    Excellent
  • 298
    Very good
  • 166
    Average
  • 46
    Poor
  • 56
    Terrible
WOW - they even have a gourmet coffee cart in business!!!

our first trip with them was exceptional - the business class was everything you expect from a... read more

4 of 5 starsReviewed 2 days ago
SaudiShannahans
,
Dammam, Saudi Arabia
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    3 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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856 Reviews from our TripAdvisor Community

Write a Review

856 reviews from our community

Date | Rating
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English first
Maidenhead - UK
Level Contributor
40 reviews
17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently flew from LHR to Florence via Vienna with a 35 minute stop over which was always going to be tight but apparenty achieveable. Our flight was 35 minutes late leaving LHR so I expected to miss the connection and was concerned what would hapen next so mentioned it to the flight attendant who was very helpful and advised...

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Europe Economy London - Florence

Helpful?
Thank FPLOCL
Fano, Italy
Level Contributor
112 reviews
79 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Of course you always feel safe flying with this company , anyway is "Lufthansa" Group and school , pilots are good , aircrafts are not so old , personnel is always very professional and elegant/in order... But meals are really DISAPPEARING completely..i don't understand how they cannot feel embarassed to serve that "funny snacks" on board. And also cleanless recently...

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International Economy Vienna - Yerevan

Helpful?
Thank Kaiks1972
Zurich, Switzerland
Level Contributor
96 reviews
83 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I am flying regulary between ZRH <> VIE with Swiss, Austrian & FlyNiki and all are more or less the same. Mostly a litlle delay, stressy & low level service, whereas to mention is, that alcoholic drinks are here still for free.

Europe Economy Vienna - Zurich
Helpful?
Thank TDI_DIDI
Dammam, Saudi Arabia
Level Contributor
9 reviews
4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

our first trip with them was exceptional - the business class was everything you expect from a buisness class flight - the best part of the flight? the personalized gourmet coffee cart!! and the food was pretty good for airline food! one nice part we appreciated was the short leg of the flight from LCA - Vienna is a small...

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International Business Class Larnaka City - St. John's

Helpful?
Thank SaudiShannahans
Budapest, Hungary
Level Contributor
14 reviews
15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The reason I'm writing this review is because I was so impressed with the service offered on this 35 minute flight that I would like to share it with potential fellow travellers. The staff was very professional and friendly to all of us and was in a good mood (despite the rainy weather). We were offered a light meal and...

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Domestic Economy Klagenfurt - Vienna

Helpful?
Thank Cats_Grace
London, United Kingdom
Level Contributor
36 reviews
9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Loved the flight, there plane is super comfortable, enough space for legroom, chairs comfortable, food was actually very good compared to other companies.

Europe Economy Vienna - Bucharest
Helpful?
Thank Dorina D
Brussels, Belgium
Level Contributor
143 reviews
62 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Service on Austrian Airlines is wonderfully predictable: the flight attendants are friendly and helpful; the pilots know what they are doing and perform is a most professional manner, making everyone on-board comfortable and happy. I have always arrived on-time. Vienna airport is always busy, so you need every minute to transfer.

Europe Economy Brussels - Varna
Helpful?
Thank Mark S
London, UK
Level Contributor
22 reviews
40 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Probably the biggest downside i With Austrian is its marketing. No one knows about their brilliant inflight catering offer. You can choose to spend ca 15 Euros to upgrade your meal in any class to DO&CO (world famous catering company ) . For this you get restaurant quality and size schnitzels or breakfast or a kids meal with 3 choices...

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International Economy Vienna - Tel Aviv

Helpful?
Thank murli1
London, United Kingdom
Level Contributor
24 reviews
12 helpful votes
4 of 5 stars Reviewed 1 week ago

I flew Austrian business class to New Delhi a few years ago. I really enjoyed the inflight experience. The food was wonderful and presented by their own in-house chef. The service was great and they had their own coffee menu and own coffee making machine on board. One of the best business class I have flown.

International Business Class London - New Delhi
Helpful?
Thank Navinder L
Cologne, Germany
Level Contributor
320 reviews
185 helpful votes
4 of 5 stars Reviewed 1 week ago

It was a bit unusual to be on a large Boing 767 for a one hour flight from Vienna to Dubrovnik. The business class has an excellent layout, great comfort and good service. The hub at Vienna is mostly well organised except when you come in "clean" from a non-Schengen destination - when they send you to unnecessary security checks.

Europe Business Class Vienna - Dubrovnik
Helpful?
Thank EuropeanDiversity
See travel tips for airlines
“if you can fly Business - go business with them!”
 of 5 stars SaudiShannahans, 23 Aug 2016 | Read review
“Book as far in advance as possible - prices get rather expensive closer to the date of flight!”
 of 5 stars Cats_Grace, 21 Aug 2016 | Read review
“Look for the offers they are a great deal to this kind of companies.”
 of 5 stars dorinad265, 20 Aug 2016 | Read review
“Book early for the best ticket prices”
 of 5 stars marksL7396YD, 19 Aug 2016 | Read review
“I recommend Cheap-O-air.com roughly 3-5 weeks prior to departure”
 of 5 stars 811cartera, 14 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Austrian Airlines
Vienna-based Austrian Airlines (OS) flies to six destinations within Austria and more than 80 destinations in about 50 countries across Europe, Asia, North Africa and North America. The airline recently rebranded as myAustrian but still commonly referred to as Austrian Airlines. The airline's hub is at Vienna International Airport (VIE), and focus cities include Graz Airport (GRZ), Innsbruck Airport (INN) and Salzburg Airport (SZG). Austrian Airlines has aircraft with a variety of configurations, including wide body jets with Business and Economy Class cabins, as well as all-Economy Class narrow body jets. Austrian is the flag carrier for the country of Austria and a member of the Star Alliance.
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