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Bangkok Airways


4 of 5 stars
15 Reviews
Headquarters: 99 Mu 14, Vibhavadirangsit Rd. Chom Phon, Chatuchak, 10900 +66-2-270-6699 Website

TripAdvisor Reviewer Highlights

Read all 15 reviews
Visitor rating
  • 8
    Excellent
  • 3
    Very good
  • 2
    Average
  • 1
    Poor
  • 1
    Terrible
Reliable

I used Bangkok Airlines numerous times and find that they are reliable and have consistent service... read more

4 of 5 starsReviewed 6 days ago
Moichee
,
Singapore, Singapore
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 2.5 of 5 stars
    Inflight Entertainment
    4 of 5 stars
    Onboard Experience
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
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15 Reviews from our TripAdvisor Community

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15 reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
Udon Thani, Thailand
Level Contributor
2 reviews
5 of 5 stars Reviewed yesterday

My check-in experience was good. The premiere louge in Suvannabhumi airport is the best ever. Boarding, taking off and landing were on time and pretty smooth. They serve you the meal not just the snack. Feel so safe and very comfort. The service is over the money I paid. Love this airline. Wish they would get back to Udonthani route!!!

Domestic Economy
Witbank, South Africa
Level Contributor
10 reviews
4 helpful votes
5 of 5 stars Reviewed 3 days ago

This was an Airbus. Compare to Dragonair's flight also on an Airbus, this was heaven. Enough legroom and ample space. Captain was a small lady and I must say she handled the plane very smooth. Food was great. It was a short flight, so we were just chatting about our holiday as there was no entertainment on board, however the...

more  Domestic Economy

France
Level Contributor
40 reviews
17 helpful votes
3 of 5 stars Reviewed 4 days ago

Flew 2 flights , also Koh samui. Found this airline to be costly compared to Air Asia, with no benefit, the snack they give you is poor and the service is no better.

Domestic Economy
Vancouver, British Columbia, Canada
Level Contributor
27 reviews
10 helpful votes
5 of 5 stars Reviewed 6 days ago

The cost is low for everything you get with this airline. There is a lounge open to all passengers that has great wifi, free coffee, snacks and comfy couches/chairs. On the airline, we got a small meal (our flight was only 50 minutes long!). In addition, the customer service was really good for Thai standards. Would fly with them again.

Domestic Economy
Singapore, Singapore
Level Contributor
103 reviews
61 helpful votes
4 of 5 stars Reviewed 6 days ago

I used Bangkok Airlines numerous times and find that they are reliable and have consistent service. They are not a budget airlines and therefore their prices are somewhat higher, but its worth the additional comfort using them.

Southeast Asia Economy
Christchurch, New Zealand
Level Contributor
8 reviews
5 of 5 stars Reviewed 6 days ago

Given exit row seats on check in, score! Lovely snack for such a short flight. Service is top notch, a bit more expensive than other airlines in the area, but worth it. No in-flight entertainment, I took a book but didn't even get the chance to read it, too busy looking out the window and chatting to the other people...

more  Domestic Economy

San Diego, California
Level Contributor
42 reviews
20 helpful votes
5 of 5 stars Reviewed 6 days ago

I now understand why they call themselves a boutique airline. What service for a 1 hour flight! We were served a full (and fantastic) meal along with 2 beverages services. The flight attendants were all very friendly and accommodating. They also take flyer safety very seriously and kept us well informed of any turbulence. We will definitely fly them again...

more  Domestic Economy

Level Contributor
52 reviews
3 helpful votes
2 of 5 stars Reviewed 6 days ago

The airline safety ratings for this airline is very bad, some of the worst in the world. The planes have age and are not the cleanest. Flights are cancelled or delayed a lot on this airline. My last experience was delayed over 2 to 3 hours. I fly Thai airlines these days.

Southeast Asia Economy
Honolulu, Hawaii
Level Contributor
184 reviews
21 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice boutique airline! I fly all around Thailand and Bangkok Airways offers some destinations that other carriers do not fly into. That was the case with this flight. They do have in-flight snacks and the crew are always very friendly/helpful.

Domestic Economy
Avignon, France
Level Contributor
68 reviews
31 helpful votes
5 of 5 stars Reviewed 1 week ago

Quit regular we fly around with Bangkok Airways when possible in Business Class, where you are still very much valuated for... privileged check in, lounge access, and above all priority boarding and special shuttles to the terminals... we try to use Bangkok Airways whenever possible when in Asia.

Domestic Business Class
About Bangkok Airways
Regional airline Bangkok Airways (PG) operates non-stop flights to more than 20 destinations in Thailand, Cambodia, China, Hong Kong, Laos, Maldives, Burma, India and Singapore. Headquartered in Bangkok, the airline's primary hub is Suvarnabhumi Airport (SVV) and secondary hubs are Phuket International Airport (HKT) and Chiang Mai International Airport (CNX). The airline's fleet includes some planes configured with both Economy Class and Business Class cabins. However, most of its aircraft are configured with only an Economy Class cabin.
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