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Bangkok Airways


4.5 of 5 bubbles
880 Reviews
Headquarters: 99 Mu 14, Vibhavadirangsit Rd. Chom Phon, Chatuchak, Bangkok 10900 Thailand +66-2-270-6699 Website
Rating summary
  • 4 of 5 bubbles
    Legroom
    4 of 5 bubbles
    Seat Comfort
  • 4.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4.5 of 5 bubbles
    Cleanliness
    4.5 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    2.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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880 Reviews from our TripAdvisor Community

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880 reviews from our community

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Showing 510: English reviews
London, United Kingdom
Level Contributor
94 reviews
58 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Great airline - very consistent and staff very friendly and helpful. Use of the lounges is a great addition to their service.

Domestic Economy Bangkok - Krabi Town
Helpful?
Thank chrrul
London, United Kingdom
Level Contributor
21 reviews
5 helpful votes
2 of 5 bubbles Reviewed 4 days ago NEW

We flew from Chiang Mai to Koh Samui and their sevice was amazing. We checked in at Chiang Mai for our flight and were told that we could relax in the Bangkok Lounge before our flight.... which we did. There was plenty of food and drink available and even free wifi - this was totally unexpected and made the whole...

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Domestic Economy Chiang Mai - Ko Samui

Helpful?
Thank sarahtlawrence83
Ko Samui, Thailand
Level Contributor
30 reviews
8 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Cannot and should not be expected, but we got a complimentary upgrade on the return leg of our trip from Koh Samui to Bangkok where we stayed for 4 nights. We were in good time for you outbound and return flights. We were polite, patient and respectful to staff. It was a first class experience, we received friendly helpful service...

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Domestic Business Class Bangkok - Ko Samui

Helpful?
Thank SamuiLuxuryBoat
Israel
Level Contributor
20 reviews
4 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

The flight took an hour, as soon as we took off, the team went fenced off provide service of food drinks and snacks. Excellent service and a pleasant flight.

Southeast Asia Economy Ho Chi Minh City - Bangkok
Helpful?
Thank Simona M
Melbourne, Australia
Level Contributor
19 reviews
3 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

You would be forgiven for thinking that a small airline in Thailand may have some failings, but you would be wrong. While their planes are small and a little dated/worn the service from the cabin crew is excellent. On the flight out from Koh Samui there was complementary drinks and food in the Boarding Lounge; staff were very helpful; and...

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Southeast Asia Economy Ko Samui - Singapore

Helpful?
Thank Adrian R
Prague, Czech Republic
Level Contributor
497 reviews
112 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Even the flight was very short, the service and food was excellent. Very good food and drinks with amazing service. Unfortunately this airlines are always very expensive.

Domestic Business Class Bangkok - Ko Samui
Helpful?
Thank Miloslav Z
Level Contributor
8 reviews
2 helpful votes
2 of 5 bubbles Reviewed 1 week ago

Flight Nr: PG 285 / PG 274 I insisted to fly with Bangkok Airways as I had a great experience in 2012 + 2013. I was shocked how old the aircraft is, no flight entertainment (acceptable for the short flight). The aircraft was smelling so bad, when we boarded it smelled like a public toilett, when the engine started it...

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Domestic Economy Bangkok - Phuket

Helpful?
Thank 269seril
Amsterdam, The Netherlands
Level Contributor
10 reviews
2 helpful votes
4 of 5 bubbles Reviewed 1 week ago

The usual dicussion took place again upon checking in about medication and hypodermic needles in my carry-on luggage. For some reason, and only on Bangkok Airways, I get stopped and it takes a discussion with personnel not quite sure about the rules before I am always allowed to board with all the medication and needles. This has been going on...

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Domestic Economy Trat - Bangkok

Helpful?
Thank edvandyk
London, United Kingdom
Level Contributor
230 reviews
107 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Krabi airport was a zoo and about 4 flights were leaving at about the same time. Lots of pushing and shoving, not nice. However and unless you know it there is a small lounge offering tea coffee, snacks and fast Wifi. A one hour flight where there was time for a fish curry that was great. This is economy where...

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Domestic Economy Krabi Town - Bangkok

Helpful?
Thank keithY651
London, United Kingdom
Level Contributor
7 reviews
1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

At both Bangkok Airport and Koh Samui Airport, travelers are all invited to Bangkok Airlines private lounge when light refreshments, magazines, and comfortable seating are all provided. As soon as the plane takes off a full meal is provided. The legroom is standard, but the airline offers premium pre-flight and onboard service to its clients and their staff are very...

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Domestic Economy Bangkok - Ko Samui

Helpful?
Thank wanderlustdebs
See travel tips for airlines
“Flying to Koh Samui from Bangkok try to get a window seat on the right of the plane for view of the islands and sunset around 18:00-18:30”
 of 5 bubbles SamuiLuxuryBoat, 29 Nov 2016 | Read review
“Make sure you use the private lounge available to all travelers”
 of 5 bubbles wanderlustdebs, 21 Nov 2016 | Read review
“Don't get exit - they dont let you have a sweatshirt on your lap even!”
 of 5 bubbles lauren7893, 8 Nov 2016 | Read review
“Sign-up for their frequent flyer program and get an additional 10kg baggage allowance.”
 of 5 bubbles Travel_Juerg, 4 Nov 2016 | Read review
“Bangkok Airways lounge at each airport with drinks, snacks and WIFI always a plus.”
 of 5 bubbles Terry252, 31 Oct 2016 | Read review
Show next 5 travel tips 5 of 10
About Bangkok Airways
Regional airline Bangkok Airways (PG) operates non-stop flights to more than 20 destinations in Thailand, Cambodia, China, Hong Kong, Laos, Maldives, Burma, India and Singapore. Headquartered in Bangkok, the airline's primary hub is Suvarnabhumi Airport (SVV) and secondary hubs are Phuket International Airport (HKT) and Chiang Mai International Airport (CNX). The airline's fleet includes some planes configured with both Economy Class and Business Class cabins. However, most of its aircraft are configured with only an Economy Class cabin.
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