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British Airways


20,485 Reviews
Headquarters: PO Box 365, Harmondsworth UB7 0GB England +44-0844-493-0787 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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20,485 Reviews from our TripAdvisor Community

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20,485 reviews from our community

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Showing 16,759: English reviews
Maidstone
Level 3 Contributor
13 reviews
7 helpful votes
Reviewed yesterday
NEW

On the runway informed had to go back for luggage?. Over one hour delay so nearly a 10 hour flight. At back plane and ran out of food options, given sausage and mash. Ran out of white wine and gin. No weather during flight given bit Size mini mars bar with a cup of tea and that was it! Toilets...

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International Economy London - Bridgetown

Helpful?
Thank Graham R
Camden, Australia
Level 4 Contributor
30 reviews
21 helpful votes
Reviewed yesterday
NEW

We purchased 2 business class tickets to London, Dublin Ireland, Split Croatia, back to London, and then onto Singapore. The flight from Sydney to London was on aircraft type Boeing 777. Cabin configuration is somewhat confusing with the seat next to you facing the other way. As my wife didn’t like the fact she had to travel ‘going backwards’ I...

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International Business Class Sydney - London

Helpful?
Thank CHRIS N
Birmingham, United Kingdom
2 reviews
Reviewed yesterday
NEW

The flight was full and there were no spare seats, but had something had gone wrong with the seating meaning that one of 6 year old and 10 year old were going to have sit on there own. Ok unless there is some turbulence or some other problem and then our children would be very upset and it would be...

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International Premium Economy Orlando - London

Helpful?
Thank Tobyg2
Sutton Coldfield, United Kingdom
Level 6 Contributor
220 reviews
147 helpful votes
Reviewed yesterday
NEW

We have flown BA several times in the last few years, mostly on their City Break deals, and this was our second time with them to Lisbon. It was our first time with BA since they stopped their complimentary cabin service, or - more accurately - since they abandoned any semblance of customer service. The farce started at the departure...

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Europe Economy London - Lisbon

Helpful?
Thank Hacendado
Prague, Czech Republic
Level 6 Contributor
763 reviews
192 helpful votes
Reviewed yesterday
NEW

Sep 25th, 2017: I was in bed at 2130 hrs, woke up at 0500 hrs, arrived at the airport at 0555 hrs, hassle at the bag check area, boarding was quick, forget about breakfast not worth it, had a good snooze and arrived in London with time to spare for my next flight

Europe Business Class Prague - London
Helpful?
Thank Stone S
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Prague, Czech Republic
Level 6 Contributor
763 reviews
192 helpful votes
Reviewed yesterday
NEW

Sep 22nd, 2017: Oh Pirates yes they rob I! This is unavoidable otherwise i will give up this flight on Fridays because the fare compared to the meal served is just damn-right a rip-off

Europe Business Class London - Prague
Helpful?
Thank Stone S
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Prague, Czech Republic
Level 6 Contributor
763 reviews
192 helpful votes
Reviewed yesterday
NEW

Oct 02nd, 2017: Terrible start to the morning. Spent ages at the Bag check (No Fast Track for frequent flyers), full flight and boarding was a hard slog. Not a good start to a long day of flying

Europe Business Class Prague - London
Helpful?
Thank Stone S
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Prague, Czech Republic
Level 6 Contributor
763 reviews
192 helpful votes
Reviewed yesterday
NEW

Sep 29th, 2017: My highlight of this flight is that the attendants appeared overworked and simply uninterested. This flight is always a mix-bag as it's the last flight of the day:-(

Europe Business Class London - Prague
Helpful?
Thank Stone S
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Prague, Czech Republic
Level 6 Contributor
763 reviews
192 helpful votes
Reviewed yesterday
NEW

Oct 09th, 2017: It's October and i cannot wait until Christmas when i have 2 weeks of rest, not going near any airport or flying. The attendants in Prague are always kind and as usual did their best without fuss this morning. Smooth

Europe Business Class Prague - London
Helpful?
Thank Stone S
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Prague, Czech Republic
Level 6 Contributor
763 reviews
192 helpful votes
Reviewed yesterday
NEW

Oct 06th, 2017: The food on the short haul is not worth it. I love British Airways but this is the worse i have seen it. I feel bad for tourist that's paying for a Business class fare. As Business flyer who flies every week i know it's not worth and eating Panini all the time it's not the way...

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Europe Business Class London - Prague

Helpful?
Thank Stone S
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See travel tips for airlines
“Try another airline”
chrisn278, 23 Nov 2017 | Read review
“Do not use them, the worst ever, they are struggling and you will suffer too, avoid at all cost”
Deano196552, 22 Nov 2017 | Read review
“choose another airline”
DeeSmith610, 22 Nov 2017 | Read review
“Take your own food and a good book.”
smashmonk, 22 Nov 2017 | Read review
“Don't be loyal to any Airline or Group of Airlines, they are not loyal to you and not to trust, look for the best deals you can get.”
Bernitroll, 22 Nov 2017 | Read review
Show next 5 travel tips 5 of 10
About British Airways
British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .

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