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Cathay Pacific


7,903 Reviews
Headquarters: 9F Central Tower 8 Scenic Road Lantau, Hong Kong China +852-2747-3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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7,903 Reviews from our TripAdvisor Community

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7,903 reviews from our community

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Showing 5,517: English reviews
San Jose, California
Level 4 Contributor
41 reviews
17 helpful votes
Reviewed yesterday
NEW

Don't be discouraged about an extended layover in Hong Kong if you are traveling business class....the shopping is great, the lounges are even better. One lounge in particular (I think its the Pier Lounge - one of three for Cathay Pacific at the international terminal #1) even has a noodle bar where you can get freshly made pho and other...

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International Business Class Hong Kong - San Francisco

Helpful?
Thank serenity1631
Perth, Australia
Level 4 Contributor
47 reviews
33 helpful votes
Reviewed yesterday
NEW

The flight was on time, well prepared with helpful staff. As it should be.Choice of European or Oriental food. Both Delicious (never thought I would say about airline food!.

International Economy London - Perth
Helpful?
Thank fred5000
Perth, Australia
Level 3 Contributor
16 reviews
6 helpful votes
Reviewed 2 days ago
NEW
via mobile

We had two tickets booked and paid for over 4months with the same booking ref. The plane was full, but despite knowing we were a married couple, allocated seats opposite sides of the plane. We asked to be put together at check in and they said it couldn't be done. So after take off we swapped seats with the one...

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International Economy Hong Kong - Perth

Helpful?
1 Thank Viewgrl
Level 6 Contributor
76 reviews
3 helpful votes
Reviewed 2 days ago
NEW

in the earth ,the best of it give some guests very comfort,safe and nice good service. next time we till choose it. you can watch the good view.

Southeast Asia Business Class Hong Kong - Penang
Helpful?
Thank 姆华 陈
Sarnia, Canada
Level 4 Contributor
21 reviews
6 helpful votes
Reviewed 2 days ago
NEW

Impeccable experience on this flight (great food, beverages and entertainment) but what made this an airline you can rely upon, they tracked down an iPad left on a prior flight, and by the time I landed there was someone waiting for me as I stepped out of the plane to make arrangements for its delivery on the next flight. Very...

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International Business Class Hong Kong - Toronto

Helpful?
Thank Pascale D
Toronto, Canada
Level 5 Contributor
59 reviews
14 helpful votes
Reviewed 2 days ago
NEW

good legroom for economy compared to other airlines I have taken. Food was good and lots of snacks and drinks were provided.

International Economy Toronto - Auckland
Helpful?
Thank Juliette144309
United Kingdom
Level 6 Contributor
264 reviews
58 helpful votes
Reviewed 2 days ago
NEW

W, a mature couple, were politely greeted as we boarded the aircraft. The flight took off on time and arrived at our destination on time. The seats are comfortable and can be lowered into a flat bed. There are also various configurations that the seat can be made into. A welcome drink was available shortly after boarding. The food served...

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International Business Class Perth - Hong Kong

Helpful?
Thank David C
Rome, Italy
2 reviews
1 helpful vote
Reviewed 3 days ago
NEW

the aircraft was new but dirty, the cabin crew service ver cheap, food to forget, check-in and assistance worst than terrible. All 4 flights were late

International Economy Rome - Bangkok
Helpful?
Thank rocalfo
Morpeth, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW

Flown with Cathay Pacific some years ago, still decent service. Unfortunately we were delayed a little, but I think due to traffic control rather than the airline. In-flight entertainment is reasonable. Food is edible, but not the best I've had. Staff are courteous and attentive.

International Economy London - Hong Kong
Helpful?
Thank adrianbrant
sydney
Level 6 Contributor
612 reviews
170 helpful votes
Reviewed 3 days ago
NEW

Coming home is always a great feeling. Cathay Pacific attention to detail helps make it just that little bit sweeter.

International Business Class New York City - Hong Kong
Helpful?
Thank ozrick33Sydney
See travel tips for airlines
“Every seat in business class on the plane had direct aisle access, but if traveling solo, pick the outer window seat (A or F, I believe)”
serenity1631, 17 Feb 2018 | Read review
“Just Use them and consider none other”
brigitte2018, 15 Feb 2018 | Read review
“When leaving Hong Kong, arrive early, it takes 30mins to get to the aircraft from check-in.”
LenyLenz, 15 Feb 2018 | Read review
“Do not sit in bulkhead aisle in the centre as travellers tend to step over you to access the one washroom. Best seats are Seats 33A and 33.”
Travellers360, 14 Feb 2018 | Read review
“Ah, just try it. You shouldn't be disappointed if they uphold the same standard on all their flights!”
danerobb, 14 Feb 2018 | Read review
Show next 5 travel tips 5 of 10
About Cathay Pacific
Cathay Pacific is an international airline based in Hong Kong that was founded in 1946. A founding member of the oneworld alliance, Cathay Pacific is currently the world's fifth largest airline and it flies to over 190 destinations across Asia, Oceania, Europe, Africa and North America. Cathay Pacific is well known for the 7 lounges it operates at Hong Kong International Airport for premium cabin passengers, Silver, Gold, and Diamond members from the Marco Polo Club, Cargo Clan Elite members. Oneworld Frequent Flyers also have access to certain Cathay Pacific's lounges at the Hong Kong International Airport.

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