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Cathay Pacific


4,423 Reviews
Headquarters: 9F Central Tower 8 Scenic Road Lantau, Hong Kong China +852-2747-3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,423 Reviews from our TripAdvisor Community

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4,423 reviews from our community

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Showing 2,994: English reviews
Mansfield, Texas
Level Contributor
38 reviews
31 helpful votes
Reviewed yesterday
NEW

I fly on Cathay Pacific every time I am in Asia, and it is always a wonderful experience. The airline has such a large presence in Asia that there are many options for city pairs and times. The staff is always helpful and a great airline to fly.

Southeast Asia Premium Economy Hong Kong - Manila
Helpful?
Thank KGALL-Texas
Northern Territory, Australia
Level Contributor
71 reviews
18 helpful votes
Reviewed yesterday
NEW
via mobile

Food good drinks on request flew economy class cabin crew well trained only disappointment was delayed departures. Good in-flight entertaining choices personal headphones pillows and blankets. Preferred 2 seat option in cabin and loved flight map and camera live feed.

International Economy Sydney - Bangkok
Helpful?
Thank Martin H
Sydney Australia
Level Contributor
4 reviews
9 helpful votes
Reviewed yesterday
NEW

This was our third long hall flight with Cathay Pacific in the last year. I have yet to have head phones that work without static and dropping out all the time. My wife has experienced the same difficulties although they have worked for her on two flights. Whilst I think the seats are generally comfortable and the staff have given...

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International Premium Economy Paris - Sydney

Helpful?
Thank Joy R
London, United Kingdom
Level Contributor
15 reviews
5 helpful votes
Reviewed 2 days ago
NEW

The check in and flight were very good however I found once on-board the service varied depending on which attendant you had. I gave my welcome drink order which took about 10-15 minutes to arrive then I had to buzz to request a second one whereas my fellow traveller (I was in the middle aisle) had his champagne glass topped...

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International Business Class London - Hong Kong

Helpful?
Thank Davie6155
Durban, South Africa
Level Contributor
14 reviews
2 helpful votes
Reviewed 2 days ago
NEW

Flew both ways business class, air crew were exceptional and friendly, food going to HK excellent on the return no that great but it is after midnight.Very comfortable. Check in South Africa very slow but friendly. H.K side just flows, brilliant.

International Business Class Hong Kong - Durban
Helpful?
Thank kingdbn
Level Contributor
79 reviews
20 helpful votes
Reviewed 3 days ago
NEW

I like Cathay very much, and will travel via HK so that I can fly on them, however this flight was a 777, which has their "regional" product installed- which is basically an old style business seat with some recline and which was not at all up to the usual Cathay standards. althih the flight was only 4.5 hours (plus...

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Asia Business Class Tokyo - Hong Kong

Helpful?
Thank peter w
Sydney, Australia
Level Contributor
633 reviews
269 helpful votes
Reviewed 3 days ago
NEW

Long-distance Business Class flights on Cathay Pacific are always so pleasant. The staff lean over backwards to be helpful. The seats are well-designed and comfortable. The food is very good, and the wines are above average.

International Business Class Sydney - Hong Kong
Helpful?
Thank DerAlteBach
Bangkok, Thailand
Level Contributor
39 reviews
33 helpful votes
Reviewed 3 days ago
NEW

I flew from the Maldives to Bangkok via Hong Kong in Business class last May 2017. Both flights were operated with the Airbus A330 and the product in business class is of a high standard. With reclining seats to become a fully lie-flat bed, and with a very thick blanket on the flight from Male to Hong Kong, I must...

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Southeast Asia Business Class Male - Bangkok

Helpful?
Thank Anthony-Kranepuhl
Hong Kong, China
Level Contributor
5 reviews
Reviewed 3 days ago
NEW

In my experience CX flights are normally on time, which is still a big plus for air travel nowadays. So if your budget is not too tight, I will still recommend CX flights over the budget airlines as the chance of delay is lower.

North Asia Economy Hong Kong - Tokyo
Helpful?
Thank Jeremy C
Level Contributor
5 reviews
1 helpful vote
Reviewed 3 days ago
NEW

very good travel experience, upgrade to business class the crew very nice I am sick on the flight, the crew alway ask me anything they can help And checking me Thank you very much

North Asia Business Class Hong Kong - Taipei
Helpful?
Thank VL V
See travel tips for airlines
“Take your own headset”
joyr482, 23 Jun 2017 | Read review
“Use 'Seat Guru' when choosing your seat!”
Davie6155, 22 Jun 2017 | Read review
“check to see if the aircraft is configured for "regional" service and if so avoid”
633peterw, 21 Jun 2017 | Read review
“Any seat in Business class on the A330 is excellent as they are all aisle accessible (1-2-1).”
Anthony-Kranepuhl, 21 Jun 2017 | Read review
“I would bring my own water and some food, the food supplied was lacking.”
79geraldb, 20 Jun 2017 | Read review
Show next 5 travel tips 5 of 10
About Cathay Pacific
Cathay Pacific is an international airline based in Hong Kong that was founded in 1946. A founding member of the oneworld alliance, Cathay Pacific is currently the world's fifth largest airline and it flies to over 190 destinations across Asia, Oceania, Europe, Africa and North America. Cathay Pacific is well known for the 7 lounges it operates at Hong Kong International Airport for premium cabin passengers, Silver, Gold, and Diamond members from the Marco Polo Club, Cargo Clan Elite members. Oneworld Frequent Flyers also have access to certain Cathay Pacific's lounges at the Hong Kong International Airport.

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