We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cathay Pacific


4 of 5 stars
2,378 Reviews
Headquarters: 9F Central Tower 8 Scenic Road Lantau, Hong Kong China +852-2747-3333 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 976
    Excellent
  • 868
    Very good
  • 334
    Average
  • 118
    Poor
  • 82
    Terrible
Quite satisfactory

We flew on the first leg to Europe on Cathay. Seats were satisfactory with full lie flat. However... read more

4 of 5 starsReviewed 5 days ago
TARDIS4956
,
New South Wales, Australia
via mobile
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    4 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

2,378 Reviews from our TripAdvisor Community

Write a Review

2,378 reviews from our community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Hove
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

From London Gatwick via HK to Manila and back. Fast and friendly check in at Gatwick Airport, no oneworld lounge so use lounge 1, not too bad but limited food range. I arrived 40 mins before boarding A350 and to my biggest surprise there is no waiting to board you can just go straight on. The new plane feels so...

More 
International Business Class London - Manila

Helpful?
Thank Shadi D
Princeville, HI
Level Contributor
46 reviews
18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent the extra for a Premium Economy flight and was not disappointed. Depending on the aircraft you are flying, mine was (737-300ER) spacious with a wider seat than economy with more recline in the back. Considerable larger than Economy. For a 12 hour flight extra comfort was important to me. Smaller cabin section, with a 2 -3-2 configuration. Actually got...

More 
International Premium Economy Los Angeles - Hong Kong

Helpful?
Thank Kauaihulagirl-1
Level Contributor
728 reviews
134 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Cx 253 late pm flight out of Hkg to London arrive 8.30 pm Day flight I was near the galley area 15a Not a great seat Stewardesses have no idea about letting people rest The noise from a constant cackle Who cares if they wAnt to sleep Take an earlier flight or the night flights

International Business Class Hong Kong - London
Helpful?
Thank Dkkeeling
More ▾
New South Wales, Australia
Level Contributor
89 reviews
30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We flew on the first leg to Europe on Cathay. Seats were satisfactory with full lie flat. However if you wish to sleep there is a ridge that doesn't fit comfortably. I think airlines should have a mattress to cope with this. As it was a flight from Asia and most of the other passengers were Asian it was very...

More 
International Business Class Sydney - Hong Kong

Helpful?
Thank TARDIS4956
Greater Sydney, Australia
2 reviews
3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Well I was looking fwd to a pleasant flight home. This Premium Economy choice is not up to standard and was poor at best. The service was rushed and not friendly, in fact when they ran out of the meal choice (apparently common) you became the problem. They wanted to get rid of problem quickly and so gave an economy...

More 
International Premium Economy Amsterdam - Hong Kong

Helpful?
Thank Annette2226
Chicago, Illinois
Level Contributor
67 reviews
31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We flew economy and paid extra for an exit row. The exit row is well worth the extra fee. I booked these tickets through the airline by phone, I am not sure if it is easy to get these seats through an online booking. We had access to the restrooms and aisles without bothering anyone. Also, we were able to...

More 
International Economy Chicago - Hong Kong

Helpful?
Thank LaSherm16
Seoul, South Korea
Level Contributor
38 reviews
18 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Cathay economy seats don't recline, making for a very uncomfortable long haul flight. The design is to stop having the seat in front come into your space, but this is a flawed argument as then you cannot recline either.

International Economy Auckland - Hong Kong
Helpful?
Thank richardmccrohan
Eindhoven, The Netherlands
Level Contributor
9 reviews
1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Check-in went smoothly. No queue at the Business line which was nice. The Business class was in the plane nice. Staff is very friendly, food is great and the seats in business class are really comfortable. Since I my flight took 12 hours it was nice to be able to lay flat and just sleep. The food is well presented...

More 
International Business Class Dusseldorf - Hong Kong

Helpful?
Thank May M
Ipswich, Australia
Level Contributor
39 reviews
8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Food was good, more legroom than Qantas (and others), planes in good condition. Only hitch on the 4 legs of return flights was a delayed flight in Hong Kong. Was supposed to be 2h50m actually ended up closer to 5 hours.

International Economy Brisbane - Tokyo
Helpful?
Thank Graham R
Jakarta
Level Contributor
10 reviews
11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I use to fly with Cathay Pacific to and from Japan, and I never feel disappointed with their service. Very professional staff, reliable, safe and reasonable price.

North Asia Economy Jakarta - Tokoname
Helpful?
Thank Vchan2012
See travel tips for airlines
“Carefully think about seating - would not recommend 2nd row in (Premium Economy)”
 of 5 stars CherylT732, 20 Sep 2016 | Read review
“If you check in at Singapore, do online check in, print your own boarding pass and ask for the supervisor in case of running late.”
 of 5 stars MaisyKok, 20 Sep 2016 | Read review
“Check in early”
 of 5 stars Rex06, 19 Sep 2016 | Read review
“Book early.”
 of 5 stars noral526, 18 Sep 2016 | Read review
“fly another airline”
 of 5 stars marks154, 18 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About Cathay Pacific
Cathay Pacific is an international airline based in Hong Kong that was founded in 1946. A founding member of the oneworld alliance, Cathay Pacific is currently the world's fifth largest airline and it flies to over 190 destinations across Asia, Oceania, Europe, Africa and North America. Cathay Pacific is well known for the 7 lounges it operates at Hong Kong International Airport for premium cabin passengers, Silver, Gold, and Diamond members from the Marco Polo Club, Cargo Clan Elite members. Oneworld Frequent Flyers also have access to certain Cathay Pacific's lounges at the Hong Kong International Airport.

593 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (593)
Viewed
Food and Drink (168)
Viewed
Onboard Feature (11)
Viewed
Seat (80)
Viewed
Cabin (50)
Viewed
Airport (49)
Viewed
Airline Lounge (66)
Viewed
View from Window (21)
Viewed
Other (148)