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China Airlines


1,097 Reviews
Headquarters: NO.1, Hangzhan S.Rd.,Dayuan Dist. Taoyuan City Taiwan, Taipei 33758 Taiwan +886-2-412-9000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,097 Reviews from our TripAdvisor Community

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1,097 reviews from our community

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Showing 412: English reviews
Middle Village, New York, United States
Level Contributor
12 reviews
5 helpful votes
Reviewed 2 days ago NEW

It was a good choice since my husband was travelling with me and my son. Food was great and seats were comfortable.

International Premium Economy New York City - Manila
Helpful?
Thank Corazon C
San Francisco, California
Level Contributor
73 reviews
43 helpful votes
Reviewed 2 days ago NEW

Finally, able to get into this new plane Airbus A350-900. It's beautiful... The check-in process was very smooth and something needs to be change and gotta let people do an early check-in. The new seem to be pretty roomy but actual not much. I did not requested to change my seat because many people complaints about the last row seat...

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International Economy Taipei - San Francisco

Helpful?
Thank Tom H
San Francisco, California
Level Contributor
73 reviews
43 helpful votes
Reviewed 2 days ago NEW

One last time on this old Boeing 777-300ER (77W) before switching to a newer plane for China Airlines. The check-in process went very smooth and was able to change seats from the last ROW (72EF) into somewhere in the middle of the plane (45DE). There got to be some changes around the check-in process and I was at the airport...

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International Economy San Francisco - Taipei

Helpful?
Thank Tom H
Manila, Philippines
Level Contributor
16 reviews
6 helpful votes
Reviewed 3 days ago NEW

Good Service, inflight entertainment and inflight food esp for kids. however English during announcement is not that good.

North Asia Premium Economy Manila - Taipei
Helpful?
Thank Mary Ann U
Scotland
Level Contributor
177 reviews
108 helpful votes
Reviewed 1 week ago

I wish China Airlines flew to more destinations as it really remains my favourite airlines. Good service, food, inflight entertainment and check in. Never dissapoints.

International Premium Economy Frankfurt - Taipei
Helpful?
Thank DollyBirdScotland
Level Contributor
8 reviews
Reviewed 1 week ago

Was a bit skeptical with all the negative reviews. But with the price and the savings I took the dive. I was traveling in a party of 5 and to my amazement the experience was not as bad as most people claim it to be. Leg space was roomy and better than delta or American airlines for sure. Food was...

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International Economy Los Angeles - Bangkok

Helpful?
Thank Pakou L
Giessen, Germany
Level Contributor
333 reviews
116 helpful votes
Reviewed 1 week ago

flew a brandnew Airbus A350, was a little surprised about the basic interior, nothing fancy. Legroom was very fine, had an isle seat at no extra charge. Service was good and crew was very helpful and paid full attention. Arrived on time in Taipei.

North Asia Economy Hong Kong - Taipei
Helpful?
Thank blueskies15-10
Quezon City, Philippines
Level Contributor
15 reviews
7 helpful votes
Reviewed 1 week ago

Check in was easy and I didn't felt the long queue. Although I flew economy class, I am quite satisfied and comfortable during the 2 hour plus travel. In-flight entertainment kept me busy. Food was okey and cabin crews are very nice with our request.

North Asia Economy Manila - Taipei
Helpful?
Thank pawpawlai
ChinaAirlines, Manager at China Airlines, responded to this review

Hello pawpawlai, Thank you for flying with us and giving us such huge compliment. We do have very competitive baggage allowance in the world! We’re really looking forward to serving you again in the near future! Have a good one! Warm Regards, China Airlines Social Team

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North Asia Economy Manila - Taipei

Calgary, Canada
Level Contributor
3 reviews
Reviewed 1 week ago

The worst long haul airline I have ever travelled on! Jumbo planes are old, video entertainment doesn't work, food is cold, service is marginal, leg room on aisle seats in the four middle seats (3-4-3 configuration) taken up with a video box so that you cannot stretch out your legs. Limited beverage selection, in flight service limited.

International Economy Vancouver - Taipei
Helpful?
Thank debbiemckague
ChinaAirlines, Manager at China Airlines, responded to this review

Hello Debbie, Thank you for reaching us here to share your feedback with us. We regret to hear about your experience on your journey with us. Please keep an eye out for our brand-new Air bus 350, it’s gonna be brand new fabulous flying experience ever. Please just give it a try! I hope that you will allow us another...

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International Economy Vancouver - Taipei

Anaheim, California
Level Contributor
125 reviews
67 helpful votes
Reviewed 1 week ago

Airline with the right service attitude. The staff does not judge you for being in economy class. The food is meh in economy but what can you expect. In-flight entertainment includes a choice of many new released movies, though you dont have time to see them all. Check in is efficient and without any wait for our flights. Flights were...

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International Economy Los Angeles - Taipei

Helpful?
Thank cran
ChinaAirlines, Manager at China Airlines, responded to this review

Hello Cran, Thank you for choosing China airlines as your first choice. We really appreciate the fantastic score you've given us. It would be our pleasure to serve you again! Have a good one! Warm Regards, China Airlines Social Team

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International Economy Los Angeles - Taipei

See travel tips for airlines
“If you have to use it avoid aisle seats in the middle 3-4-3 configurations. Be prepares to be underwhelmed”
debbiemckague, 14 May 2017 | Read review
“Fill an empty water bottle with water after security, as the humidity on board is low and intl flights are long and dehydrating.”
cran, 13 May 2017 | Read review
“Premium Economy or business class”
fotodive, 2 May 2017 | Read review
“If you are traveling with children, make sure you speak to someone BEFORE your flight to make sure you sit together.”
justines846, 25 Apr 2017 | Read review
“Even if you are a solo traveler in Business Class the seats down the middle section are very private from each other.”
pigeonvoyager, 15 Apr 2017 | Read review
Show next 5 travel tips 5 of 10
About China Airlines
Founded in 1959, China Airlines employs more than 12,000 people worldwide and operates a fleet of 108 aircraft, making it the largest airline by size and frequency of service in Taiwan. China Airlines is also one of the 20 SkyTeam Alliance member airlines. China Airlines offers passengers access to an extensive global network of more than 16,270 daily flights to 1,057 destinations in 179 countries. China Airlines is continuing to promote superior aviation safety as well as eco-friendly, innovative and attentive services that provide travelers with the perfect travel experience

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