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easyJet


32,920 reviews
Headquarters: Hangar 89 London Luton Airport, Luton LU2 9PF England 011 44 330 365 5000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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32,920 Reviews from our TripAdvisor Community

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32,920 reviews from our community

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Showing 18,771: English reviews
El Rompido, Spain
Level 6 Contributor
405 reviews
108 helpful votes
Reviewed today
NEW

The chap is called Daniel, and he really must be dressed down by his superiors. I had payed for all the "perks" including seating in the first row and Priority Boarding. As a FFQ top tier in 2 world wide alliances, I believe I know a bit what the different boarding procedures are about. Flight was delayed as usual, but...

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Europe Economy Toulouse - Faro

Helpful?
Thank TheWholeTruthES
Bromley, United Kingdom
Level 6 Contributor
128 reviews
61 helpful votes
Reviewed today
NEW
via mobile

Well when things go wrong they really go wrong 2 hour delay turns into 4 hours then 6 hours and then apparently we are departing and gate info will be provided shortly. Two hours later they finally provide it. Not an EasyJet or other official in sight 8 hours delay. One measly voucher no information. Woeful.

International Economy Jersey - London
Helpful?
Thank Mark S
Poznan, Poland
1 review
Reviewed today
NEW

I was very happy with the level of service on the flight from Nice to Berlin. The staff was extremely helpful. The flight took off spot on time and then landed ahead of schedule. Getting on/off the plane went as smoothly as possible as the cabin crew were very efficient. It'd be nice to be able to enjoy in-flight meals...

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Europe Economy Nice - Berlin

Helpful?
Thank _paularibeiro2312
Level 2 Contributor
6 reviews
Reviewed today
NEW

Arrived at airport to the news flight delayed 2.5 hours. No prior notifications/emails.. No mention of vouchers for refreshments till after we had bought breakfast for everyone - then one announcement over tannoy we heard. Real problems then trying to use vouchers in airport. When plane finally arrived (apparently fault with the first ) it had no aircon working. Sat...

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Europe Economy Menorca - London

Helpful?
Thank Dave K
Brighton, United Kingdom
2 reviews
1 helpful vote
Reviewed yesterday
NEW

This is a copy of a complaint sent to Easyjet almost a month ago, which has not even been acknowledged. On 21/07/18, my partner and I and two children flew Gatwick-Geneva. During the flight, my partner noticed an advert for hands-free flying on future flights, and after inquiring with a flight attendant, bought a hands-free group bundle for all our...

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Europe Economy Canton of Geneva - London

Helpful?
Thank Alison P
Canberra, Australia
Level 6 Contributor
501 reviews
336 helpful votes
Reviewed yesterday
NEW

Ticket was cheap even with the premium for an ‘extra leg room seat’ (at 190cm, that’s critical!).Flight left on time, service was friendly... what more can one ask for? Certainly better than my recent experience of Virgin. For a discount airline, I’d be happy to fly with them again.

Domestic Economy Glasgow - Belfast
Helpful?
Thank Phil J
2 reviews
Reviewed yesterday
NEW

We have missed our outgoing flight planned for Tuesday July 24 at1845pm due to the fact that we were informed several times about large delay of the flight. We waited at Schiphol airport for several hours. We continued to get updated by your info on Schiphol and on the EasyJet app that flight was delayed till 21.15pm. We also went...

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Europe Economy Amsterdam - Edinburgh

Helpful?
Thank margreet20182018
Level 3 Contributor
16 reviews
2 helpful votes
Reviewed yesterday
NEW

Very good value. A safe well-managed flight, efficient & polite staff. Good price. Just don't expect any extras, not even a complementary glass of water. It is possible to buy food & drinks on the plane. When you fly low-cost from Tel-Aviv, you can bring your own bottle of water/drink, no one will take it from you (unlike when you...

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International Economy Tel Aviv - London

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Thank Odelia2018
1 review
Reviewed yesterday
NEW

Very efficient staff at both airports, boarding was well run and both flights arrived at least 20 minutes early. Cabin staff also efficient but having paid in advance to select our seats, did not like being asked to change seats for someone who presumably hadn't.

Europe Economy Bristol - Faro
Helpful?
Thank Janet C
Royal Tunbridge Wells, United Kingdom
2 reviews
Reviewed yesterday
NEW

The flight going to kos was one hour delayed because no slots were available to flight, which means one hour sat in the plane plus 4 hours flight. The return flight was delayed 45 minutes and when we finally got in the plane we were informed that we won't be able to flight until one hour later. Kos airport is...

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Europe Economy Kos - London

Helpful?
Thank anaredondoloxo88
See travel tips for airlines
“Evitarla a toda costa”
TheWholeTruthES, 21 Aug 2018 | Read review
“Avoid Geneva Airport!”
AlisonP483, 20 Aug 2018 | Read review
“With Easyjet you always know what you get. And what you don't get”
Odelia2018, 20 Aug 2018 | Read review
“A 4 hour flight with no entertainment so bring your iPads and charging banks :)”
249scottj, 20 Aug 2018 | Read review
“On this route it was not even necessary to book a long time in advance to get a good price.”
adrianmedd, 20 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About easyJet
Low-cost carrier easyJet (U2) is the United Kingdom's largest airline. Headquartered at London Luton Airport (LTN), easyJet flies to 32 countries across Europe, Africa and Asia using a point-to-point route model. All of the airline's aircraft are configured with single-cabin Economy Class seating. EasyJet keeps airfares low by offering few complimentary services, and passengers must purchase both food and beverages while onboard. The airline has more than 20 bases across Europe. Of those, London Gatwick Airport (LGW) is the largest. Other large bases include Milan–Malpensa Airport (MXP), Bristol Airport (BRS), Luton and London Stansted Airport (STN).
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