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Emirates


4.5 of 5 bubbles
11,075 Reviews
Headquarters: PO Box 686, Dubai United Arab Emirates +971-600-555555 Website
Rating summary
  • 4 of 5 bubbles
    Legroom
    4 of 5 bubbles
    Seat Comfort
  • 4.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4.5 of 5 bubbles
    Cleanliness
    4.5 of 5 bubbles
    Check-in and Boarding
  • 4.5 of 5 bubbles
    Food and Beverage
    4.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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11,075 Reviews from our TripAdvisor Community

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11,075 reviews from our community

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Showing 6,735: English reviews
Manchester, United Kingdom
Level Contributor
31 reviews
4 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Travelled with the family and despite the usual pricey fares we were able to obtain our seats at a discount which enabled me to celebrate my 50th birthday in Dubai. The food was great and I was able to preorder a diabetic meal which was crucial in maintaining my health on this long haul flight. The flight attendances were warm...

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International Economy Manchester - Dubai

Helpful?
Thank Angela O
Dubai, United Arab Emirates
Level Contributor
37 reviews
10 helpful votes
2 of 5 bubbles Reviewed yesterday NEW

I am a loyal Gold card traveler and I will travel Emirates whenever possible. After an on-time taxi pick up, the latest trip from Durban to Dubai incredibly disappointing from the check in experience (waited some 20 mins to be served), there was no queue management, where the flight controller had zero empathy and has no understanding of customer service....

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International Business Class Durban - Dubai

Helpful?
Thank Paresh K
Kuala Lumpur, Malaysia
Level Contributor
1 review
4 of 5 bubbles Reviewed yesterday NEW

We always fly with Emirates. Good service, punctual and great souvenirs for my boys. Up to date films are available, indeed it is the only place I could watch 3 movies straight without kids disturbing (kids are on games or asleep on plane). :)

International Economy Kuala Lumpur - Milan
Helpful?
Thank Sarah Y
Level Contributor
26 reviews
5 of 5 bubbles Reviewed yesterday NEW

Amazing design, staff, food and service. This is hands down one of the best first class services out there. Individual suits with electric closing privacy door, 32" tv, massaging chair/bed... The menu was amazing and food quality rivaling most high-end restaurants. Caviar to start with paired vintage Dom Pérignon. Fillet steak with paired Torbeck Shiraz. Cheese selection with Portuguese Vintage...

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International First Class Bangkok - Sydney

Helpful?
Thank Phil V
Petaling Jaya
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

It wasn't my first trip on Emirates. Over the years I've flown locally, regionally and inter-continent, sampling as much as possible different airlines and aircrafts. I must say, the Airbus A380 in Emirates' hands is beyond comparison. All the bells and whistles that Emirates had fitted in - in flight entertainment, food options, seat configurations and that "trademark lounge in...

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International Business Class Kuala Lumpur - Cape Town Central

Helpful?
Thank RuzalPetalingJaya
Stockholm, Sweden
Level Contributor
452 reviews
199 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Modern Boeing 777-300 Aircraft. Great business class section. Excellent seats with flat-bed function. Perfect in-flight entertainment. Excellent food and well chosen wines. Service good but a little bit slow. It seems as if the business cabin is a bit understaffed when this section is sold out. In essence non-functioning OnAir wifi.

International Business Class Dubai - Stockholm County
Helpful?
Thank Olle O
Stockholm, Sweden
Level Contributor
452 reviews
199 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

A380 aircraft. Business section upstairs. Great seats with flat-bed function. Very private. Thin mattress and duvet were provided. Great and attentive service. Excellent food and well selected wines. Perfect in-flight Entertainment with lots of movies and TV-shows to chose from. OnAir very free very slow wifi. Nice and cosy bar section towards the back of the cabin upstairs. Too few...

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International Business Class Singapore - Dubai

Helpful?
Thank Olle O
San Francisco, California
2 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

Fantastic! Overall, very good. On time, punctual, good staff and they care about the brand. My only complaint is that they serve only 1-1/2 meal. Expect to be very hungry when you land in Dubai after 15 hrs. If they added another meal service, this airline would be very hard to beat.

International Economy San Francisco - Dubai
Helpful?
Thank kaush9999
London, United Kingdom
Level Contributor
18 reviews
4 of 5 bubbles Reviewed 2 days ago NEW

From the food to the inflight entertainment (IFE) to the flight attendants. It is indeed a right choice we made in choosing Emirates. Legroom is good, cabin temperature is just right and toilet is always clean. Service is really world class.

International Economy Manila - London
Helpful?
Thank JustL0ve2Travel
manchester
Level Contributor
59 reviews
20 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

I've flown Emirates many times before but this time I was quite disappointed on all four of the flights I took on this trip. The seats were cramped as always and the staff seemed to be a bit more offhand than in the past. laughing with each other and not worrying too much about the passengers. It was quite difficult...

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International Economy Dubai - Manchester

Helpful?
1 Thank monicker
See travel tips for airlines
“Ensure you travel with Emirates and they will ensure your flight is up to your expectations”
 of 5 bubbles angelao509, 6 Dec 2016 | Read review
“Consider Economy class as this will dampen expectations or select an alternative airline.”
 of 5 bubbles 702pareshk, 6 Dec 2016 | Read review
“If you are transiting in Dubai, Dubai airport is a great place for shopping.”
 of 5 bubbles sarahy91, 6 Dec 2016 | Read review
“Consistently good on this route, done it 3 times now and perfect each time.”
 of 5 bubbles 900philv, 6 Dec 2016 | Read review
“Book early, reserve your favorite seat and choose the option to have a chauffeur driven limousine at your destination.”
 of 5 bubbles RuzalPetalingJaya, 5 Dec 2016 | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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