We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines
airline-logo

Eurowings

11,760 reviews
Headquarters: Grossenbaumerweg 6, Düsseldorf, North Rhine-Westphalia Germany 40472
Overview
2.511,760 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About Eurowings
Headquarters: Grossenbaumerweg 6, Düsseldorf, North Rhine-Westphalia Germany 40472

Airline Summary

Eurowings is a German low-cost carrier and part of the Lufthansa Group. It is headquartered in Dusseldorf and serves a network of European, international and domestic destinations. Eurowings was previously a regional airline until October 2014 when it began operating flights on behalf of Germanwings. By 2016, it had enveloped Germanwings' operations and become the single low-cost brand for the Lufthansa group.
Read more
11760Reviews
1722Photos
100Tips
Traveller rating
  • 1,611
  • 2,526
  • 1,817
  • 1,204
  • 4,603
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Wanderer43197940510 wrote a review 16 May
1 contribution
Düsseldorf - Birmingham
Europe
My flight from Germany to Birmingham was delayed by 12 hours. I was told to book up to a 3 star hotel and I would be reimbursed the entire amount. Since trying to claim back my money spent, they have since told me they can only reimburse 150 euros of the 430euros I spent, despite the hotel being the cheapest last minute option. I am absolutely disgusted by the service, due to their poor service I will be 300 euros short. As a member of the armed forces and a nurse, money is tight and this airline’s service has left me incredibly disappointed.
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Thorte09 wrote a review 16 May
Essen, Germany141 contributions65 helpful votes
Düsseldorf - Tenerife
Europe
That was the worst flight management that I can thing of in my Life. After boarding we were asked to wait for other passenger for 1 hour. The we were pushed back and received the message that there is a serious damage and we need to get off the plane again. We had a kid of 5 years of age with us, which was not easy to handle in such a boring and unclear situation. We all received a voucher of 7,50 € as compensation for the restaurants in the airport. That was just a mean trick to generate sales in their restaurants. For 7,50€ you just got 1 drink OR 1 sandwich. Which resulted in that every passenger spent an extra of 5 to 10 € to get something in the restaurant. No service at all at the waiting room, which is standard for other airlines. 4 hours later we could finally start. There was no free sandwich or drink on that flight and no entertainment. Arriving in Tenerife it was so late that we just put our luggage in our Villa and went out for dinner. I was frequent flyer and have never experienced such a bad management and service!
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Patricia C wrote a review 14 May
10 contributions
Windhoek - Frankfurt
International
The worst airline I’ve ever flown. Zero service. Unfriendly surly staff. Old airplane. Uncomfortable seats - small and hardly any legroom. No complimentary alcohol drinks. No proper complimentary meals - small snack only. My return economy ticket on Eurowings Windhoek to Frankfurt return, cost double the economy price I paid on a combined flight of Airlink and Cathy’s Pacific return Windhoek to Sydney Australia 2024 shoulder season. For a so called “evonomy airline” it definitely was not cheap. I will never use this airline again. I have flown with Air Singapore, Qatar, Cathy’s Pacific and Emirates economy class many times and Eurowings is far behind these carriers economy class service and price. Eurowings is not value for money.
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Michelle wrote a review 9 May
4 contributions
Dresden - Stockholm
Europe
Thank you Vigan Kika for saving my trip!! The extra baggage wasn’t booked by booking.com app so I panicked because it didn’t go to fix online at Eurowings app either. Vigan was so patient and professional. My problem is now fixed thanks to him! 🙏🏻 Absolutely fantastic service experience 🫶🏻.
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Christine S wrote a review 6 May
4 contributions
Cancun - Frankfurt
International
The flight was not great, little leg room and bad food. But handling the luggage was really a nightmare: 2 hours waiting in line for luggage drop-off in Cancun, more than 2 hours waiting for luggage pick-up in Frankfurt (this was already the case upon arrival in Cancun), no communication about this. Never again!
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
Album Categories
All photosAll Traveller Photos
avatar-image
Mega unbequem sehr eng sogar für Kinder unter 12 Mein letzter Flug mit diese Gesellschaft Nicht empfehlenswert
avatar-image
avatar-image
avatar-image
avatar-image
PreviousNext
123456
avatar-image
Patricia C wrote a tip 14 May
"Avoid them "
avatar-image
Jaap v wrote a tip 1 May
"Just book with another company"
avatar-image
Alex G wrote a tip Apr 2024
"worst Business class ever in my experience "
avatar-image
Curious44238757511 wrote a tip Apr 2024
"Best tip…stay away!"
avatar-image
26milerCalgary wrote a tip Apr 2024
"Be at the gate 15 minutes earlier otherwise you’ll miss your flight "
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Eurowings

Search flights

Round TripOne-wayMulti-city
Depart
Sat, 01/06
Return
Sat, 08/06
Travellers
1, Economy