We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Finnair


4,240 reviews
Headquarters: Tietotie 9, Vantaa 01530 Finland 011 358 600 140140 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

4,240 Reviews from our TripAdvisor Community

Write a Review

4,240 reviews from our community

Filter reviews by popular destinations:
All reviews Helsinki Bangkok London Singapore Hong Kong Tokyo Paris Stockholm New York City Rome Osaka Milan Amsterdam Copenhagen New Delhi
Traveller rating
Cabin
  • (1,536)
  • (0)
  • (698)
  • (0)
Route
  • (1,365)
  • (794)
  • (59)
  • (15)
  • (3)
  • More
Language
  • More
Showing 2,238: English reviews
Level 3 Contributor
16 reviews
1 helpful vote
Reviewed yesterday
NEW

Basic flight, got the too expensive premium economy seat that has little bit more leg room, noise cancelling headset and little amenity bag. The seat was still the same small economy seat and the food was same horrible airline food like always. + I got an annoying passenger next to me that kept moving and hassling almost whole flight...

International Economy Helsinki - Bangkok
Helpful?
Thank Riku R
Level 5 Contributor
38 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

Our 3+ hour flight from Helsinki to Reykjavík felt like a budget flight. There was only soft drinks and coffee on board. On the way in from Singapore, though it was morning, there was no breakfast served. Ended up paying €7 for a sandwich. On our return trip, we knew better already and bought food up on board. Buyers beware,...

More 
Europe Economy Helsinki - Reykjavik

Helpful?
Thank Andrew K
Singapore, Singapore
Level 4 Contributor
20 reviews
5 helpful votes
Reviewed yesterday
NEW

Best highlight is the spacious seat and legroom, probably because Scandi are generally taller with bigger frames? Good variety of entertainment with latest movies. The food and drinks are decent and in big portion, they even provided the Finland famous chocolate - Fazer and ice cream as a snack! Personally like the Finnish food on the way back from Helsinki...

More 
International Economy Singapore - Helsinki

Helpful?
Thank Magdalene T
Riga Region, Latvia
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Very nice flight. New aircraft. The flight from Helsinki to Rhodes longs 3,5 h.... no free meal ,just water or juice, coffee or tee...

Europe Economy Riga - Rhodes
Helpful?
Thank sbuivide
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

Very nice flight. New aircraft. Flight exactly on time departure and arrival. Only one problem. No free meal only one juice and plenty water for drink no choice. This almost 3.5 hours flight

Europe Economy London - Helsinki
Helpful?
Thank olegl28
Orlando, Florida
Level 5 Contributor
50 reviews
16 helpful votes
Reviewed 2 days ago
NEW
via mobile

Spacious, comfty chair, great food and service. Loved the blueberry juice and free wine with dinner. They also give you a blanket and pillow. Decent movie variety. Just wish a had brought a blindfold, lights were on for the first 3 of 8 hours of the flight. On the way back from Helsinky, I wanted to check my bag after...

More 
International Economy New York City - Helsinki

Helpful?
Thank FirstAllyR
Helsinki, Finland
Level 5 Contributor
90 reviews
31 helpful votes
Reviewed 2 days ago
NEW
via mobile

Finnair is safe, reliable and nice airlinecompany. Had a second time she-captain, which was great! During the flight everything else costs except coffee/Tea, water and blueberrysoup, which could be Finnish too. Sometimes stuerts are a little unfriendly.

Europe Economy Helsinki - Warsaw
Helpful?
Thank Kat C
Melbourne
Level 5 Contributor
64 reviews
34 helpful votes
Reviewed 2 days ago
NEW

The plane was reasonably small, just 2 seats each side, and I was a bit worried as I’m a bit nervous in small places. However it was just about the smoothest flight I’ve been on, with a perfect landing. The staff were very pleasant and friendly and there was a good selection of free drinks plus food to buy. Check...

More 
Europe Economy Paris - Helsinki

Helpful?
Thank clairented
Belfast, United Kingdom
Level 6 Contributor
549 reviews
145 helpful votes
Reviewed 2 days ago
NEW
via mobile

Very comfortable 3 hour flight with more legroom than on most flights. However, despite arriving over 2 hours before the flight still found an enormous queue and only two check-in personnel, later increased to three. We were buy no means the last to arrive. The end result was that we barely made it to the gate, having no time for...

More 
Europe Economy Dublin - Helsinki

Helpful?
Thank MadDocNI
Chicago, Illinois
Level 3 Contributor
14 reviews
3 helpful votes
Reviewed 2 days ago
NEW

The seats laid out almost flat. However, the row was not divided into "pods" if you will or did not have any privacy screens. I was traveling alone but sitting with another person in my row. The flight attendants were very attentive. The food options were limited and they offered mostly Finnish cuisines, which contained a lot of fish (sometimes...

More 
International Business Class Krakow - Chicago

Helpful?
Thank Monika B
See travel tips for airlines
“Definitely bring a water bottle with you. I had to keep asking for glasses of water.”
monikab573, 18 Jul 2018 | Read review
“book early and be prepared to move quickly to board your next leg at Helsinki”
anthonywG8836CM, 18 Jul 2018 | Read review
“If you want to eat buying a meal deal at Manchester airport before boarding would be the better option.”
Helssuomi, 18 Jul 2018 | Read review
“Our seats were #5 and they had run out of food so try for a higher number if you have to fly this airline.”
bettyIllinois, 17 Jul 2018 | Read review
“Join Finnair Plus membership to have special offers”
annalV6089TI, 16 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Finnair
Finnair (AY) is the largest airline in Finland as well as the country's flag carrier. The airline has a hub at Helsinki Airport (HEL) and flies to about eight other destinations within Finland. Internationally, Finnair flies to about 80 destinations across Europe, Africa, Asia and North America. Finnair is a member of the oneworld alliance and also has codeshare agreements with about 10 non-alliance airlines. Its fleet includes some aircraft that are outfitted with only Economy Class seating and other planes with a three-cabin configuration (Business Class, Economy Comfort Class and Economy Class). Finnair operates a single lounge for premium passengers at Helsinki Airport.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

1,622 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1622)
Viewed
View from Window (171)
Viewed
Cabin (134)
Viewed
Food and Drink (338)
Viewed
Onboard Feature (108)
Viewed
Seat (120)
Viewed
Airline Lounge (111)
Viewed
Our fleet (61)
Viewed
Airport (131)
Viewed
Other (448)