At the boarding gate an attendant required our hand baggage to be converted to checked in baggage just because the flight was full. The baggage clearly fitted the size and weight limits. The airline must provide equal rights for all passengers. If they don't have enough space for one hand baggage per passenger, they must reduce the number of available...

I needed to participate in a conference and book a flight with a month in advance - this is important to get the best rates. I have been flying only with GOL for almost a year and it is always a good experience. The attendants are very polite, there is a variety of appetizers you can order during the flight...

Narrow seats, but ok for short flights, I carry on my hand luggage what makes it easier and faster. No trouble at all.

I went do Rio de Janeiro, and came back to São Paulo, and everything was fine: from the boarding, until the arrival to my destination. The crew was very kind.

Sadly, they never allowed us to choose our seats and we sat in the very back of the place. Luckily in Cuiaba we deplaned from both front and rear. For foreigners traveling it can be communication can be difficult if you do not speak Portuguese

it was a comfortable flight, attendants very helpful, we had been given the emergency exit by mistake, and they very kinkdly re seated us in a good place

We pre-booked our flights, was an hour before our flight at the airport and they just said the flight was full? Then they told us to go wait in a lineto get tickets for a flight the next morning? This was the line...

Terrible experience getting on line boarding passes in English. At the airport, staff was friendly and plane was pretty much on time. Decent flight, clean plane, a short flight.

If everithing goes well, they might be a good company. Since I faced some problems, they did not show much interest to solve my problem. Their only goal was to sell me another ticket and make some more profit on me. Better than go by walk, but if you want some quality, choose someone else.