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Iberia


7,438 Reviews
Headquarters: Martinez Villergas 49, 28027 Madrid Spain +34-901-111-500 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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7,438 Reviews from our TripAdvisor Community

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7,438 reviews from our community

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Showing 1,458: English reviews
porth wales
Level 4 Contributor
27 reviews
21 helpful votes
Reviewed 2 days ago
NEW

Never again. Why would you use a service that makes you wIt to check in luggage and is staffed by sub human level morons? Why pay to be treated like a moments inconvinience? Computers down not my problem, i pay biz class to move my family around the world because i work hard and can afford to. I pay therefore...

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International Business Class Madrid - Tel Aviv

Helpful?
Thank Taff D
Spain
Level 6 Contributor
114 reviews
46 helpful votes
Reviewed 3 days ago
NEW

We were involuntarily deboarded from the flight; these things not only happen in United Airlines it seems. We checked-in, boarded and sat down on our seats. Minutes later, when all the boarding was complete, some members of the staff told my friend and I we had to immediately leave the aircraft because there was overbooking and our seats would be...

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Europe Economy Vienna - Madrid

Helpful?
Thank apple_23_23
Prague, Czech Republic
Level 1 Contributor
4 reviews
Reviewed 4 days ago
NEW

The flight was ok overall but it was not only me who was feeling too cold and asked to lower the air con. The stewards were nor smily or friendly but I can understand their working conditions which are very demanding, neverthless being nice and make the passengers feeling welcome is their core duty.

International Economy Madrid - Panama City
Helpful?
Thank dencasrutkova
Milan, Italy
Level 6 Contributor
119 reviews
18 helpful votes
Reviewed 4 days ago
NEW

I bought the ticket several months in advance, checked in as soon as possible. Only hand-luggage in the "allowed" size.. of course full of business-precious items (some $6000 total worth), just to end up being treated like s**t and having the hand luggage checked in. Unfriendly at the boarding. Extremely, excruciatingly slow boarding. Uncomfortable seats. I'm really sorry guys, I...

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Europe Economy Basel - Madrid

Helpful?
1 Thank simon m
Rauma, Finland
Level 3 Contributor
21 reviews
7 helpful votes
Reviewed 5 days ago
NEW

We had a flight from Madrid to Lisbon. I knew in advance that A319 seats are very uncomfortable but the flight is only one hour and a quarter and for a short flight like this I never buy a business class ticket. I thought I could survive with a seat by the aisle. So: no big deal, even though I...

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Europe Economy Madrid - Lisbon

Helpful?
Thank PedroFinn
La Plata, Argentina
Level 3 Contributor
24 reviews
7 helpful votes
Reviewed 5 days ago
NEW

The flight was on time and good but the flight attendants are extremely impolite!!!! Have always been!!! And the food very bad!!!! But that is no so important! The terrible treatment is remarkable!!!!!!!!!!!!

International Economy Buenos Aires - Barcelona
Helpful?
Thank lkuguel
Madrid, Spain
Level 3 Contributor
16 reviews
3 helpful votes
Reviewed 6 days ago
NEW

There are not that many possibilities with Iberia to fly to the US from Madrid so if you are Oneworld frequent traveler there are not many options. Punctuality in Iberia usually is quite good but apart from that leg space is horrible, service is always dull and apathetic but what is awful is the food. I have posted a photograph...

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International Economy Chicago - Madrid

Helpful?
1 Thank angelmlopez
Level 4 Contributor
33 reviews
6 helpful votes
Reviewed 6 days ago
NEW

All the normal stuff on a short flight: dirty airplane, funny smell, the usual. But then, AC working well... too well. Killed every AC exit around me and it still kept coming. Never been that cold before...

Europe Economy Madrid - Porto
Helpful?
Thank Jorge M
Chicago, Illinois
1 review
1 helpful vote
Reviewed 1 week ago

I recently flew Ibera roundtrip Chicago to Madrid. There was WIFI advertised on the screen on the side of the plane and when booking the ticket as well. However, after take off the crew informed us they are updating the system and there would be no wifi. I am a working professional and it is completely unacceptable to go MIA...

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International Business Class Chicago - Madrid

Helpful?
1 Thank cldeclerk
Naples, Florida
Level 5 Contributor
84 reviews
56 helpful votes
Reviewed 1 week ago

paid a lot extra for the comfort select seating. On seating plan it showed two seats at window, then two seats and one seperate seat in the middle. Actually, the three seats were together, and I was stuck in the middle. Could barely get out to use bathroom, and when I did was, rudely sent to economy class bathroom. Flight...

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International Business Class Madrid - Miami

Helpful?
1 Thank Dutchgirl57
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See travel tips for airlines
“Dont let the ground staff get to you.”
146taffd, 15 Oct 2017 | Read review
“Do not chose this airline if possible!”
simonmL9098UT, 13 Oct 2017 | Read review
“don't...or if you have to, bring your own water!!!”
Dutchgirl57, 10 Oct 2017 | Read review
“Check the legroom with the airline.”
405shims, 7 Oct 2017 | Read review
“Flight out on larger plane ok - it's a lottery!”
DrDickWarwickshire, 5 Oct 2017 | Read review
Show next 5 travel tips 5 of 10
About Iberia
The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.

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