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3.5 of 5 stars
2,962 Reviews
Headquarters: Martinez Villergas 49, 28027 Madrid Spain +34-901-111-500 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 471
  • 1044
    Very good
  • 795
  • 374
  • 278
Not perfect but the price was fantastic

I paid ~560$ per ticket which is a fantastic price (compare to 850-1250 of other airlines). The... read more

4 of 5 starsReviewed yesterday
Tel Aviv, Israel
Rating summary
  • 3 of 5 stars
    3 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Customer Service
    3 of 5 stars
    Value for Money
  • 3.5 of 5 stars
    3.5 of 5 stars
    Check-in and Boarding
  • 3 of 5 stars
    Food and Beverage
    3 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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2,962 Reviews from our TripAdvisor Community

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2,962 reviews from our community

Date | Rating
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English first
Tel Aviv, Israel
Level Contributor
24 reviews
10 helpful votes
4 of 5 stars Reviewed yesterday NEW

I paid ~560$ per ticket which is a fantastic price (compare to 850-1250 of other airlines). The flight TLV-Madrid was OK but with no entertainment. Madrid -BOS was much better with VOD (movie selection relatively limited compare to other transatlantics. The website of Iberia should be improved, online check-in was impossible as well as some other updates. In total -...

International Economy Tel Aviv - Boston

Thank Shmuki
Portland, Maine
Level Contributor
734 reviews
451 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We flew on Iberia Airlines in June...from Boston to Madrid...and then from Madrid to Athens. What a wonderful airline...stewards were friendly and helpful...flights were both extremely smooth. Great take offs and very smooth landings. Dinner and drinks lunch were OK.. I am not a fan of airline food, so I rarely eat much. I will definitely fly on Iberia Airlines...

International Economy Boston - Madrid

Thank BeeMelissa
Ensenada, Mexico
Level Contributor
42 reviews
20 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was so pleased with the business class of this airline. It was equal in comfort, accommodation, and service as any first-class airline. The service was outstanding, the food was beyond the norm of any first-class and extra perks were all there. I know that this level of luxury depends upon the airplane that you are flying on. I have...

International Business Class New York City - Madrid

Thank Connie M
Caistor, United Kingdom
Level Contributor
47 reviews
24 helpful votes
4 of 5 stars Reviewed yesterday NEW

Flying home from Barcelona, we did not expect much but were pleasantly surprised at the level of service and leg room provided.

Europe Economy Barcelona - London
Thank Ron H
Boston, Massachusetts
Level Contributor
105 reviews
30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Had a very easy and smooth flight! The service was great along with the check in process! They really are interested in the customers well being! Would fly them again!

Europe Economy Berlin - Barcelona
Thank Finnairmd11
Cooper City, Florida
Level Contributor
45 reviews
7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall, I've been impressed with Iberia. The aircraft are clean, well organized and things work correctly, such as the seat arms being foldable, the seat cushions are still comfy, the entertainment system works well. Airline food is airling food, but it is palatable. Cabin staff are pleasant, reasonably friendly and attentive. IMHO, they beat the pants off American and are...

International Economy Miami - Madrid

Thank JimHummel
Guildford, United Kingdom
Level Contributor
33 reviews
11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Flew to Fuerteventura via Madrid with Iberia in August (my first flight with Iberia). All was fine, with hold luggage included in the price for each traveller. As you may expect from the Spanish National airline, most communication was in Spanish with English translation mixed in. You had to listen hard for the English at times. It was, however, a...

Europe Economy London - Fuerteventura

Thank Ian L
Old Bridge, New Jersey
Level Contributor
32 reviews
15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First time in business class and it was truly an amazing experience. Very comfortable and many amenities to choose from. I've always had anxiety flying and this flight made me very comfortable for sure. New plane, friendly staff and I loved it.

International Business Class Madrid - New York City
Thank Luv2Travel0111
Madrid, España
Level Contributor
85 reviews
34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Operated by Air Nostrum, the regional Iberia affiliate, with a "small" 100 pax modern airplane. Only drawback is that you cannor enter through a finger, not only uncomfortable, but delay-prone due to buses, etc, Good service, comfortable plane, good timing.. worth if you want the destination. Have done it several times, and is regularly packed, (mostly with people connecting to...

Europe Economy Madrid - Bologna

Thank Jon095
Rio de Janeiro, RJ
Level Contributor
112 reviews
35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was in an aisle seat, but a very fat passenger was sitting next to me, and the one in front of me (a member of the Spanish female rugby team) decided to keep her seat reclined for the entire duration of the flight. That made it difficult to sleep and to eat. Flight attendants were helpful, but the announcements...

International Economy Rio de Janeiro - Madrid

Thank Hugo D
See travel tips for airlines
“Buy tickets in adance”
 of 5 stars Shmuki, 23 Aug 2016 | Read review
“go business class if you can”
 of 5 stars ConnieM822, 23 Aug 2016 | Read review
“Use SeatGuru to help select a good seat.”
 of 5 stars JimHummel, 22 Aug 2016 | Read review
“Take water and food with you”
 of 5 stars 72ianl, 22 Aug 2016 | Read review
“If you stop over at Madrid, look for the transfere boards then wander up to the main hub, loads of shops.”
 of 5 stars WendyManning, 17 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Iberia
The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.

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