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IndiGo
Headquarters: Tower C Global Business Park, Mehrauli-Gurgaon Road, Gurugram (Gurgaon) India 122 002
Overview
3.59,392 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About IndiGo
Headquarters: Tower C Global Business Park, Mehrauli-Gurgaon Road, Gurugram (Gurgaon) India 122 002

Airline Summary

The largest airline in India, low-cost carrier IndiGo Airlines (6E) flies to more than 35 destinations within India, as well as five international destinations in Nepal, Oman, Singapore, Thailand and the United Arab Emirates. The airline, which was founded in 2006, has primary hubs at Delhi's Indira Gandhi International Airport (DEL) and Andhra Pradesh's Visakhapatnam International Airport (VTZ). Secondary hubs are located at Mumbai's Chhatrapati Shivaji International Airport (BOM) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet is configured with only Economy Class seating.
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Travellingshoes wrote a review Yesterday
Kerala, India3 contributions
Bengaluru - Durgapur
Domestic
Extremely pathetic experience, would not recommend anyone to book Indigo, neither would I ever. My seat number was changed by Indigo ground crew at boarding gate, from the one I initially booked to Exit gate seat 28D, however cabin crew Ms Bipasa did not have any information about the same, and asked me to get up and get back to my initially booked seat no. Quite embarrassing!! I showed my boarding pass where seat no, was changed, then she accepted, and allowed me at exit gate seat, as a flyer I do not mind if my seat is changed for certain reasons however we expect there should be a clear communication between all crew members is it too much to ask for as a customer??
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Yusuf U wrote a review Yesterday
Leh - New Delhi
Domestic
We (me and my spouse)had to face a nightmare with Indigo airline flight from Leh to Delhi on 23-6-2024. The flight was supposed to land in Delhi @3 pm, however few minutes b4 the landing, pilot announced that due to heavy rainfall in Delhi he has to divert the flt to Jaipur. Obviously the flt required fuel and out of generosity all the pax were served with light refreshment. After refueling was done in a a span of 45-60 mnts the same flt took off to Delhi and landed at 5.30 pm. Ironically the runway and adjacent area did not show any signs of heavy downpour as originally announced by the flt captain. Like many other pax, me & my spouse had a connecting on Indigo carrier to Dubai (6E 1463 @17:40 hrs) and Mumbai (6E 2327 @ 18:15 hrs), which was missed, courtesy INDIGO AIRLINES mismanagement and the ground staff at Delhi AP were totally uncooperative. It was a complete chaos and i was offered flt to Dubai next day Monday 24/6/24 arbitrarily with no solution of overnight stay in Delhi!!! Since joining back to work was imperative, I had to buy new ticket on different carrier which cost me massive due to last minute deal, out of NO choice Likewise my wife who was travelling alone from Delhi to Mumbai also had to struggle to grab her a seat on next flt to Mumbai which apparently arrived late evening in Mumbai . All this saga left us and other co-pax high and dry, and increased our journey time by double besides costing extra buck, The airline authorities should seriously look into this unprofessional service as for us we shall really think twice in future before using the INDIGO airlines. Though the ground staff named SUBHA informed that he has processed refund for unused sector Del-Dubai (as per attached BP )not sure when and how much will be the compensation , needless to say the difficulties faced by us . -----Yusuf Ujjainwala
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Travel24688741737 wrote a review 23 Jun
Guwahati, India
New Delhi - Guwahati
Domestic
Quick service and great crew staffs Does all the check-in and Baggage in a quick time. No delays in flight and lovely boarding done by the team.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Extraordinary794844 wrote a review 23 Jun
Copenhagen - Mumbai
International
I recently had a disappointing experience with Indigo Airlines, and I feel compelled to share my frustrations. The boarding process was excruciatingly slow, and there were no self-check-in or seat selection options available since Indigo operates in conjunction with Turkish Airlines. The leg of my journey with Turkish Airlines to Istanbul was great as always, but the segment from Istanbul to Mumbai and back with Indigo was nothing short of a nightmare. The air conditioning was weak, making the cabin uncomfortably warm, and the food was subpar. It felt like I was on a cheap train in India, with staff constantly pushing carts and selling food items – it was worse than any train journey I’ve had. To top it off, my luggage was damaged on the return flight, adding to my overall frustration. I cannot stress enough how unsatisfactory this experience was. I would give it a zero-star rating if I could. My recommendation? Avoid Indigo at all costs. If you can't get a ticket elsewhere, it's better not to travel than to endure the ordeal I went through with Indigo.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gaspard N wrote a review 22 Jun
Goa, India959 contributions224 helpful votes
New Delhi - Istanbul
International
My Indigo flight 6E-11 DEL-IST on 17 june 2024 was a bad experience. First, the codeshare with Turkish does not work properly (it is impossible to make the web check-in online and to choose seats, we have to wait until we arrive at the airport). The schedule of this flight is very unconfortable, making us impossible to have a hotel breakfast before boarding. We had 1 hour delay and not a single cabin announcement to explain it. The captain, an old white-haired man, was utterly mute, unable to make any announcement except a brief incomprehensible announcement just before landing. The onboard entertainment was not working and we had to make the whole journey with a white screen, without any idea of the time and our position. The stewardesses distributed water generously, but instead of a meal, I received only a tiny portion of vegetable curry. I was so hungry that I had to rush into a turkish restaurant at the Istanbul airport. The stewardesses are nice, but they still wear the ridiculous "Girl power" badge. Being a supporter of gender equality, I am shocked by this provocation and I would find it nice to also have men in the crew.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Luggage lost voucher..
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Travel24688741737 wrote a tip 23 Jun
"Now the food in flight became less expensive so you can buy combo meals in-flight"
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Extraordinary794844 wrote a tip 23 Jun
"If you're flying with children, be cautious. I was seated away from my daughter, and it was a nightmare trying to arrange for us to sit "
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Excursion24260163669 wrote a tip 21 Jun
"Try to avoid Indigo Airlines"
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Voyager28686664793 wrote a tip 20 Jun
"Don't go for indigo if travelling with children "
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Andrii S wrote a tip 16 Jun
"Don't do that."
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