We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jet Airways


10,028 reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai 400099 India 011 91 22 3989 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

10,028 Reviews from our TripAdvisor Community

Write a Review

10,028 reviews from our community

Filter reviews by popular destinations:
All reviews Mumbai New Delhi Bengaluru London Chennai (Madras) Kolkata (Calcutta) Hyderabad Pune Amsterdam Dubai Bangkok Singapore Ahmedabad Goa Paris
Traveller rating
Cabin
  • (8,245)
  • (0)
  • (1,140)
  • (67)
Route
  • (5,640)
  • (2,538)
  • (691)
  • (413)
  • (128)
  • More
Language
  • More
Showing 9,479: English reviews
Calcutta, West Bengal, India
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

Had a nice experience with Jet Airways for my trip to Delhi and return. The flight attendants were very service oriented and hospitable.

Domestic Economy Kolkata (Calcutta) - New Delhi
Helpful?
Thank Mayank J
1 review
Reviewed yesterday
NEW

It was a great experience before time. It was a great experience before time. It was a great experience before time.

Domestic Economy Mumbai - Thiruvananthapuram (Trivandrum)
Helpful?
Thank SAMIR D
Goa, India
2 reviews
Reviewed yesterday
NEW
via mobile

On time as always,737 max Boeing was super, coconut water refresher n lovely breakfast on board. Keep it up.

Domestic Business Class Goa - Mumbai
Helpful?
Thank Sandeep V
Singapore, Singapore
Level 6 Contributor
185 reviews
53 helpful votes
Reviewed yesterday
NEW
via mobile

We are talking about a 5 hours flight so I expected a comfortable trip... What a disappointment! The seat were very old style, the screen was not working (no entertainment!), the food was the same you get in Economy class of other airlines, most of the teas were out of stock... The service was good but that really was the...

More 
Asia Business Class Singapore - Mumbai

Helpful?
Thank OhBad
Level 3 Contributor
23 reviews
13 helpful votes
Reviewed yesterday
NEW

Short but nice experience while traveling from Mumbai to Goa on 10th Oct. I always enjoy the small snack or meal that the offer. was very good.

Domestic Economy Mumbai - Goa
Helpful?
Thank irfannoorani69
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

I used jet airways for my round trip to Delhi. It was nice with good space and good service. I should say thanks to cabin crews for their service and I enjoyed windows seating very much. If u can improve it with tv facility it will add more value to your air lines. Thanks.

Asia Economy Colombo - New Delhi
Helpful?
Thank SamadaraH
Mumbai, India
Level 4 Contributor
29 reviews
28 helpful votes
Reviewed yesterday
NEW

a very bad experience flight was on time but landed late (as is usual in Mumbai) breakfast was very terrible - veg samosas were cold and hollow with little filling inside (80% people were not satisfied with it and complained to airhostess) seems like they are cutting down costs to make up for losses

Domestic Economy Indore - Mumbai
Helpful?
Thank safarnama53
Level 3 Contributor
22 reviews
10 helpful votes
Reviewed yesterday
NEW
via mobile

9W 818 Economy Class 14.10.2018 Flight arrived delayed from Leh due to bad weather but okkk 25 minutes hardly makes differences Flight was jam packed and crew was professionally groomed Hot snacks were on board with no beverages again... Jet Airways misses final shots

Domestic Economy New Delhi - Lucknow
Helpful?
Thank TahirMS
Level 3 Contributor
22 reviews
10 helpful votes
Reviewed yesterday
NEW
via mobile

9W 687 14.10.2018 Economy Class Ahmedabad to Delhi T3 in transit to Lucknow Good flying experience with professional airline 😊😊😊😊😊😊😊😊 Served with hot snacks but beverages was missing..... but say it was okay Timely boarding timely takeoff & In time landing at Delhi......

Domestic Economy Ahmedabad - New Delhi
Helpful?
Thank TahirMS
Bhilwara, India
Level 6 Contributor
158 reviews
33 helpful votes
Reviewed yesterday
NEW

v went 4 persons from this flight & all v have different seats so v request mr vikas paliwal who is employee of jet at ground & he happily change our seats togheter at no extra cost & give service fully to our satisfaction v wish him & all the best to air line too

Domestic Economy Udaipur - Mumbai
Helpful?
Thank ravinaredi
See travel tips for airlines
“as Jet is going thru tough times please travel by other airlines if possible”
safarnama53, 16 Oct 2018 | Read review
“jet is no.1”
prafulkshah, 15 Oct 2018 | Read review
“make sure your child has a window seat to see the beautiful mountains as you fly into queentown”
melsycousens, 15 Oct 2018 | Read review
“dont go with this airline”
frenchabroadFrance, 15 Oct 2018 | Read review
“Go for first row aisle seat”
arunabhm2014, 15 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.

4,159 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (4159)
Viewed
Cabin (231)
Viewed
Food and Drink (184)
Viewed
Onboard Feature (73)
Viewed
Seat (576)
Viewed
Airport (1339)
Viewed
Our fleet (24)
Viewed
Airline Lounge (126)
Viewed
View from Window (741)
Viewed
Other (865)