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Jet2.com


14,090 reviews
Headquarters: Dart Group PLC Leeds Bradford International Airport, Leeds LS19 7TU England 011 44 800 408 1350 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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14,090 Reviews from our TripAdvisor Community

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14,090 reviews from our community

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Showing 13,974: English reviews
newcastle upon tyne
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW

The service we experienced was excellent. The check in staff at both Newcastle and Palma were helpful and cheerful. They suggested we could check i our carry on baggage if we wanted to free of charge which was useful as some of the party had hold baggage. They dealt with the push chairs without any fuss. The flight was comfortable...

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Europe Economy Newcastle upon Tyne - Palma de Mallorca

Helpful?
Thank tony b
UK, Mauritius
Level 6 Contributor
126 reviews
650 helpful votes
Reviewed yesterday
NEW

This was my 4th roundtrip with Jet2 and no problems. Outbound flight to Prague a few minutes late but made up for lost time and inbound was bang on time. Seating comfortable (we had the emergency exit seats 12E/F) as the seats are fixed and no recline. Only thing with these seats is that the cabin crew service both ends...

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Europe Economy East Midlands - Prague

Helpful?
1 Thank bronia
East Kilbride, United Kingdom
Level 3 Contributor
19 reviews
12 helpful votes
Reviewed yesterday
NEW

Excellent from start to finish, quickest check in, smooth quiet flight, absolutely no problems whatsoever !!!!!! Favourite airline by far.

Europe Economy Glasgow - Rome
Helpful?
1 Thank Marie Q
2 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

first-time of flying with jet 2 very impressed - check in easy - plenty of helpful staff on departure and arrival- only disappoinment was in transfer took double time to destination than what was quoted and staff member on coach not customer friendly - would be more than happy to fly with them again but will get a taxi next...

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Europe Economy London - Ibiza

Helpful?
1 Thank Tracy C
Level 4 Contributor
33 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

Used Jet 2 holidays for the first time for a holiday in Sa Coma Majorca,they were excellent from start to finish. Friendly and helpful staff.The aircraft was comfortable, there was Jet to staff throughout Palma airport to guide and help. A bit more expensive than some holiday comanys but hold baggage and transfers were included in the price, well worth...

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Europe Economy London - Palma de Mallorca

Helpful?
Thank Lloyd S
Manchester, United Kingdom
Level 2 Contributor
6 reviews
18 helpful votes
Reviewed yesterday
NEW

Very good flight both ways and the bonus was that we arrived early on both flights Cabin crew friendly and efficient.

Europe Economy Manchester - Lanzarote
Helpful?
Thank Winifred S
Dagenham, United Kingdom
Level 1 Contributor
4 reviews
4 helpful votes
Reviewed yesterday
NEW

This was the first time I had flown with Jet2 but it certainly will not be the last. We found all the staff to be friendly and helpful, the food, pre booked hot breakfast, was surprisingly good not restaurant quality but as good as I've had on any airline. I had read reviews that said the seats were very uncomfortable,...

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Europe Economy London - Lanzarote

Helpful?
Thank sharondevlin4
London, United Kingdom
Level 3 Contributor
20 reviews
30 helpful votes
Reviewed yesterday
NEW
via mobile

So impressed with jet 2 would definitely book with them again they made my travel easy , the in resort check in was brilliant and left us happy and relaxed knowing we didn’t have to drag our cases around all day. Jet 2 you rock thanks

Europe Economy London - Lanzarote
Helpful?
Thank Debbielnd
Norwich, United Kingdom
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed yesterday
NEW

I've always veered away from package holidays but we hadn't traveled abroad for a while and with three children, I decided to take this path - and I'm so happy that I did! We had the first flight out at 6am and so were at the airport at 3.15am! The staff were amazing: friendly, informative and kind to five very...

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Europe Economy London - Menorca

Helpful?
Thank Adele W
Edinburgh
Level 5 Contributor
48 reviews
35 helpful votes
Reviewed yesterday
NEW
via mobile

This airline is like no other and I have flown quite a few. Friendly helpful staff all the way. They even had a Jet 2 man directing us at passport control on our return flight. 10/10 Thank you.

Europe Economy Edinburgh - Fuerteventura
Helpful?
Thank Saroko
See travel tips for airlines
“It isn't possible to check in online for a family with children and an infant, .”
tonyb876, 18 Aug 2018 | Read review
“Very efficient check in both ways”
WinifredS_11, 18 Aug 2018 | Read review
“Pre book your seats it's not expensive and you make sure you are altogether.”
sharondevlin4, 18 Aug 2018 | Read review
“All seats are fine”
davidennis2016, 18 Aug 2018 | Read review
“If you can afford the extra cost, pay for the extra leg room seats next to the exits.”
688alexj, 18 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Jet2.com
British low-cost carrier Jet2.com (LS) is headquartered at Leeds Bradford International Airport (LBA). In addition to Leeds, it has seven other operating bases at Alicante–Elche Airport (ACL), Belfast International Airport (BFS), East Midlands Airport (EMA), Edinburgh Airport (EDI), Glasgow Airport (GLA), Manchester Airport (MAN) and Newcastle Airport (NCL). The airline has scheduled passenger and charter flights to about 60 destinations across Europe. As a budget carrier, passengers should expect to pay extra for services such as checked luggage, seats with extra legroom, and onboard meals and alcoholic beverages.
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