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KLM Royal Dutch Airlines

25,195 reviews
Headquarters: Amsterdamseweg 55, Amstelveen The Netherlands 1182 GP
Depart
Fri, 07/06
Return
Fri, 14/06
Travellers
1,Economy
Overview
4.025,195 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
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About KLM Royal Dutch Airlines

Airline Alliance

SkyTeam
Headquarters: Amsterdamseweg 55, Amstelveen The Netherlands 1182 GP

Airline Summary

The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). As a member of the SkyTeam alliance, KLM currently serves 163 destinations worldwide, of which 76 are intercontinental and 87 European. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats. Thanks to its efficient network, its modern fleet and many economical measures, KLM's performance in terms of fuel efficiency is one of the best in Europe.
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25,195Reviews
4,442Photos
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Popular mentions
Calgary - Amsterdam
International
Economy
Flew with KLM for the first time on my recent trip to Europe. I expected the 8.5 hour flight to be rather tedious, but I was quite happy with how comfortable it was. Staff were very helpful and understanding and ensured I skipped the queue deboarding the plane, as I had a very
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London - Amsterdam
Europe
Economy
They made me put my cabin bag in the hold, despite being small enough to take on board and there being plenty of room in the overhead bins. So I had a massive delay waiting for luggage at Amsterdam. Poor way to treat passengers. Otherwise, very friendly and helpful on-board
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Amsterdam - Quito
International
Economy
This is a long flight, booked in Economy comfort, which Iwould reccomend for anyone travelling who is over 5 foot 10inches tall. The extra legroom really makes a difference on a long journey. The flight seemed interminably long, however the crew were attentive, the entertainment
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Response from KLM_Royal_Dutch1, Social Media Agent at KLM Royal Dutch Airlines
Responded today
We appreciate the objective review, Robat. We hope you get to fly one of the more recent additions to our fleet. Nonetheless, we're glad to learn that the service our cabin crew provided you, as well the amenities on board, was to your liking and not commensurate to the speed of the aircraft you were on. Safe travels!
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Berlin - Kuala Lumpur
International
Economy
My flight got delayed and I have missed my connection flight to KUL. They transferred me to another airline, with which not only did I need to take longer time to my destination, but also an extra transit. I didn't complain as I understood this wasn't their fault. The last trip
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Response from KLM_Royal_Dutch1, Social Media Agent at KLM Royal Dutch Airlines
Responded today
We truly regret to learn of your unfortunate experience. We do indeed automatically find the next, best, available option for you in the event of a flight cancellation. However, although available options may be limited at times, we do our best to get you to your intended destination. Regarding your damaged baggage, it is always the responsibility of the last operating airline to compensate the passenger in such events, regardless of whom you originally booked your trip with. We are by no means shunning any responsibility but only adhering to industry policy and regulations.
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New York City - Amsterdam
International
Economy
Upgrade to Economy Plus for a really nice flight overseas. Great service, food is better than average, entertainment pretty good, seats wide and with leg room.
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Response from KLM_Royal_Dutch1, Social Media Agent at KLM Royal Dutch Airlines
Responded today
You cannot indeed put a value on comfort, Joan. We're glad to hear that you had a wonderful experience flying with us. Looking forward to having you in one of our future flights!
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KLM Royal Dutch Airlines
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123456889
"Take your travel receipts with you, bookings seem to get lost"
"k l m rocks!"
"Go early to the gate of departure."
"Board early so that you do not have a problem with storing your in-cabin luggage."
"The 787 Dreamliner is the airplane you want."
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