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Precision Air


383 reviews
Headquarters: PO Box 70770 Nyerere Road, Dar es Salaam Tanzania 011 255 22 216 8000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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383 Reviews from our TripAdvisor Community

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383 reviews from our community

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Showing 250: English reviews
2 reviews
Reviewed 6 days ago
NEW
via mobile

Precision Air arbitrarily removed our luggage from our aircraft. Apparent reason: the aircraft was too heavy. We checked in early; the combined weight of our two suitcases was 20 kilos, which means our bags very light. What a surprise upon arrivaL Our luggage didn’t show up! No explanation, no assistance. We found a lost baggage office, and reported our details....

Date of travel: February 2019
More 
Domestic Economy Arusha - Zanzibar Island

Helpful?
Thank Culture407976
Mwanza, Tanzania
Level 4 Contributor
28 reviews
5 helpful votes
Reviewed 1 week ago

Probably the worst experience of airline service ever. On 7th March the flight was due to depart Dar es Salaam to Kilimanjaro at 19.25. By 23.45 and having waited with no information at all for 4 hours beyond the departure time we were informed the flight was cancelled. Some 25 passengers having waited with no information and no refreshments were...

Date of travel: March 2019
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Domestic Economy Dar es Salaam - Kilimanjaro National Park

Helpful?
Thank MrMirembe
Kavala, Greece
Level 6 Contributor
367 reviews
40 helpful votes
Reviewed 1 week ago

the plane was not so clean and very small the service in flight was good and the boarding was fine the flight totally was good

Date of travel: January 2019
Africa Economy Nairobi - Zanzibar Island
Helpful?
Thank jordromani
2 reviews
1 helpful vote
Reviewed 1 week ago

We arrived at the airport 2 hours ahead of our booked flight. We had confirmed our flight and had assigned seats. The other members of our group obtained boarding passes but when we reached the counter we were told the plane was overbooked and there was no room for us. We were not the only ones who did not get...

Date of travel: February 2019
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Domestic Economy Kilimanjaro National Park - Zanzibar Island

Helpful?
Thank James C
Scotland
Level 2 Contributor
9 reviews
5 helpful votes
Reviewed 1 week ago

The flight was absolutely fine, left early from Nairobi and arrived early as well. Only 7 passengers on board. Service was friendly. However, we were transferring to an international flight to Europe in DAR as KLM had cancelled our direct service from Nairobi. Dar es Salaam airport and Precision Air are not really geared up for such transfers and it...

Date of travel: March 2019
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Africa Economy Nairobi - Dar es Salaam

Helpful?
Thank TomasScotland
Novosibirsk, Russia
Level 3 Contributor
13 reviews
15 helpful votes
Reviewed 1 week ago via mobile

Tanzania's worst airline, if you want all your flights to be canceled or late - choose Precision airline

Date of travel: March 2019
Domestic Economy Dar es Salaam - Kilimanjaro National Park
Helpful?
Thank ranive
St. Asaph, United Kingdom
Level 4 Contributor
28 reviews
8 helpful votes
Reviewed 1 week ago

Contrary to the experience of other reviewers, mine was very good. I had two flights. Zanzibar to Arusha, and Arusha to Dar es Salaam. Both left on time. The aircraft were clean and comfortable. The ground staff were helpful over a fragile carving I was carrying. Their online booking system does not work that well, so only 4 stars. It...

Date of travel: February 2019
More 
Domestic Economy Arusha - Dar es Salaam

Helpful?
Thank rogerp411
Ottawa, Canada
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 2 weeks ago

Absolutely terrible airline. TL;DR My flight was cancelled mutliple times, and the flight they eventually put me on was delayed over an hour, all without giving me any notice. Others were stuck at the airport for much longer because of the airline's mistakes and cancellations. Originally booked a flight from JRO-ZNZ for 8:40am, hoping to maximize my time in Zanzibar...

Date of travel: February 2019
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Domestic Economy Kilimanjaro National Park - Zanzibar Island

Helpful?
1 Thank Alexa L
Level 3 Contributor
12 reviews
7 helpful votes
Reviewed 2 weeks ago via mobile

There was nothing precise about precision air, two flights to Zanzibar and back, both we had delays and no information provided to us by staff on wait times. A considerabl wait at Zanzibar airport which was humid and very busy. The time on the tickets was different to the departure time stated on check in which was very confusing. Wouldn’t...

Date of travel: March 2019
More 
Africa Economy Nairobi - Zanzibar Island

Helpful?
1 Thank jenni_lancs
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed 3 weeks ago

Our check in luggage did not make it in the same flight from Kenya to Kilimanjaro airport. Other 15 passangers had a similar problem of no luggage arrival. We all went to report problem with luggage. We were showed a large bill board stating that this is a common problem. Becuase flight was full, they had to reduce weight so...

Date of travel: January 2019
More 
Africa Economy Nairobi - Kilimanjaro National Park

Helpful?
Thank Buckelist20
See travel tips for airlines
“Don't travel”
MrMirembe, 12 Mar 2019 | Read review
“Do Not fly with this airline!”
jamescW7045OQ, 10 Mar 2019 | Read review
“Don't book with them”
alexee88, 3 Mar 2019 | Read review
“Keep valuables and daily essentials with you and not in check in luggage.”
Buckelist20, 26 Feb 2019 | Read review
“IF you HAVE to take this airline - PRINT everything on PAPER!”
woodinvilletravels, 15 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Precision Air
Tanzanian airline Precision Air (PW) operates from a hub at Dar es Salaam's Julius Nyerere International Airport (DAR). It also maintains a mini-hub at Mwanza Airport (MWZ). The carrier flies to nine destinations: Eight in Tanzania, as well as Nairobi, Kenya's Jomo Kenyatta International Airport (NBO). Precision Air also has codeshare agreements on certain routes with Kenya Airways (KQ), LAM Mozambique Airlines (TM) and RwandAir (WB). Its fleet on nine aircraft consists of two ATR 42-500, two ATR 42-600 and five ATR 72-500 planes. All aircraft are configured with a single Economy Class cabin.
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