Qantas Reviews and Flights

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John P wrote a review Yesterday

1 contribution

Melbourne - Brisbane

Domestic

QANTAS SUCK

First: 300,000 + Points for a return flight for 2 = Less than 0.19 cents a point. Why bother collecting them? Second: The flight was FULLY BOOKED. Jammed into seats at the rear Bulkhead. My wife and I both had severe itching of our hair and biting sensations on our legs. Definitely NOT SANITISED! Third: Only choice for a meal was a dish with Cheese. Lactointolerant so I got NOTHING! Fourth: We waited at the Carousel until ALL BAGS had been collected. Waited for the next Trailer load of bags. Did not eventuate. Eventually the next Flight began loading onto the Carousel. No Qantas staff to be seen. Fifth: Found our way to the Baggage Desk. Told "Your bags were left behind". Qantas could not tell us before we wasted an hour or more??? "Give me your details" - We are Frequent Flyers so doesn't Qantas already have my details? "Bag will be delivered in the MORNING." Good night. Sixth: This AM Qantas advise Bag will be delivered between 10 and 1 PM. 2:30 PM still not here. Complain to Qantas and they "Cannot Help". We have to call the delivery company ourselves. Not their Job and definitely not their CONCERN. Seventh: Delivery Company advise they collected my Bag at 11:36 today. Should be here within another HOUR.…

Date of travel: October 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Anthony D wrote a review 6 Oct

1 contribution

Manila - Sydney

International

best water in the world

Loved the way they handed out bottles of water first (and plied us with other drinks later on). And, on the night flight, no breakfast (just a banana and a pastry). I asked for some coffee, and it was served with a smile :) Disliked the way they overbooked the flight and asked some passengers not to fly.…

Date of travel: October 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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ISR77 wrote a review 6 Oct

Sao Paulo, SP173 contributions

Sydney - Jakarta

International

Shameful Attitude, Shameful purser, 2 hours delay w/o any care for passengers

Traveling from Sydney to Jakarta (arriving at 7 pm), I would have a following flight at 10:45 pm (with Air China) to Beijing, then to Madrid than to Sao Paulo (all connected). I chose Qantas (over Garuda) as Qantas has a good on-time reputation, taking flight QF41 (October 2nd). While taxiing (!) the pilot discovered a minor engine issue, which caused a 2-hour delay for takeoff, which means I had only 1:45 hour connection time - extremely short. Extremely worried, I discussed my worries with a flight attendant, she assured me that the plane would fly faster, arriving in Jakarta at 8 pm, “…no need to worry, as I would have plenty of time….” Unfounded promise – the flight arrived at Jakarta at 9 pm (2 hours late). 40 minutes before landing I approached the purser told him about my critical situation (3 flights in a row, depending in 10:45 pm Air China) and asked him to help me assigning a Qantas ground staff to help me with migration/customs or to get in touch with Air China for them to help me. The Purser was not impressed from my desperate situation and said they have few people, and he will try to help. When the plane arrived, the purser totally ignored me, nothing was done to help me out or give any solution. Miraculously, due to some very kind immigration officers and especially from EXCELLENT service for Air China, I was able to board (in the last moment) the next flight, an attitude so different from the omissive and careless attitude for Qantas (Australian flagship airline) team. Extremely disappointing!!…

Date of travel: October 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Gabriel Frankli... C wrote a review 4 Oct

1 contribution

Hong Kong - Melbourne

International

Amazing Airline-Qantas

Qantas for its price was magnificent. Excellent staff, 5 star check in experience. Cool food and nice people/atmosphere. I had an instrument and the people who handled it were amazing. So take out all luggage problems from the reviews.

Date of travel: September 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Angie wrote a review 2 Oct

48 contributions

Amsterdam - Brisbane

International

Status not recognized, can’t check in, middle seat

Never fly this code share, status is meaningless, forced onto a middle seat as can’t check in online - awful for business or leisure. Stick with Emirates.

Date of travel: October 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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