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Qantas


9,955 Reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia +61-13-13-13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9,955 Reviews from our TripAdvisor Community

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9,955 reviews from our community

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Showing 9,320: English reviews
Adelaide, Australia
Level 5 Contributor
63 reviews
9 helpful votes
Reviewed today
NEW

Always fly Qantas and the last 3 years I don't remember ever being late.Staff are happy and seem to enjoy their jobs.

Domestic Economy Adelaide - Sydney
Helpful?
Thank beardy5045
San Diego, California
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed today
NEW

I had purchased Premium Economy seat for this flight. Then I got an e-mail from Qantas saying I could "bid" on upgrading my seat to Business. I had never heard of such an opportunity. I knew 1st class was an additional $5,000 and I didn't intend to pay that price. I just guessed at a bid of $1,000 and GOT...

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International Business Class Los Angeles - Sydney

Helpful?
Thank Vicki W
Singleton, Australia
Level 5 Contributor
60 reviews
27 helpful votes
Reviewed today
NEW
via mobile

We were allocated seats in the centre of row 44 for the overnight flight from Tokyo to Sydney. These four seats have about 6 inches (15cm) less leg room than the rest of row 44, minimal recline due to the wall of the toilets behind them and a very bright orange light that shines all night directly into you eyes...

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International Economy Tokyo - Sydney

Helpful?
Thank morewindOZ
New South Wales, Australia
Level 5 Contributor
84 reviews
29 helpful votes
Reviewed today
NEW

I usually fly Virgin because I prefer their bigger aircraft to Qantas’ prop planes on this regional service. For this particular trip, the flight schedules with Qantas were more frequent and I opted for Qantas. Flights were on time, cabin crew were certainly more friendlier on the return journey. I would fly with Qantas again on this regional service but...

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Domestic Economy Sydney - Coffs Harbour

Helpful?
Thank Corinne H
Bath, United Kingdom
Level 2 Contributor
8 reviews
14 helpful votes
Reviewed today
NEW

This was a shared flight with Emirates returning from Singapore, and, whilst very good, did not match up to the afore mentioned Airline

International Business Class Singapore - London
Helpful?
Thank John F
Province of Santa Fe, Argentina
Level 4 Contributor
24 reviews
8 helpful votes
Reviewed today
NEW

The crew was rude, unpleasant. The curtains were closed so you cannot talk directly with the crew, and if you turn the light on, they didn´t come. It was the first time I saw this kind of service. Food OK I could choose this company again only on sale price.

International Economy Santiago - Sydney
Helpful?
Thank lau_santafe85
Level 6 Contributor
146 reviews
33 helpful votes
Reviewed today
NEW
via mobile

Flight over was amazing and the cabin crew / stewards were awesome, flight back not as awesome, 2 hour delay to begin with, got back to Perth very late! Also found the staff on board in business class were not as friendly as on the way over (maybe due to the delays they'd already endured for the day) Can never...

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Domestic Business Class Canberra - Perth

Helpful?
Thank MarsinMandurah
Brisbane, Australia
Level 5 Contributor
82 reviews
37 helpful votes
Reviewed yesterday
NEW

I was not looking forward to this flight as the one a month earlier was not great, but this flight was a great improvement, flight attendants were very friendly and provided excellent service. The plane seemed to be reasonably new. Very pleased to see the improvement.

Trans-Tasman Business Class Brisbane - Auckland
Helpful?
Thank CPA52
Perth, Australia
Level 6 Contributor
99 reviews
16 helpful votes
Reviewed yesterday
NEW

We had a relaxing flight from Sydney to Perth via Brisbane, the flights were on time, staff all in a good mood and made the flight more enjoyable, reasonable movies to watch, though I watched some of the TV shows they had, seats comfortable, I'm gluten intolerant so had the GF food I must say it was delicious. All in...

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Domestic Economy Sydney - Perth

Helpful?
Thank Shayne C
Sydney
Level 3 Contributor
12 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

It’s always lovely to be greeted with the familiar accent and Aussie friendliness as you step onboard a qantas plane. Especially when you’ve been away for a while, in exotic places, and flying foreign based and staffed airlines. The staff could not have been better as I settled in to my fight to Syndey. I always like to save my...

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International Business Class Bangkok - Sydney

Helpful?
Thank Well travelled regular restaurant patron
See travel tips for airlines
“Pay for an upgrade!”
vickiw46, 25 Apr 2018 | Read review
“Book seats towards front of aircraft as those towards the rear had to go via the tarmac and up stairs to enter”
195carolynb, 24 Apr 2018 | Read review
“It is quieter up the front half of the plane, as the engines are right at the back end of this plane.”
keithmolan, 24 Apr 2018 | Read review
“When travelling long distances with stopovers Qantas Club membership is well worth considering for the facilities nad services provided.”
Paul_Downing071, 24 Apr 2018 | Read review
“Try to avoid sitting at the back of this aircraft”
rodgerrichmond, 24 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Qantas
Qantas Airways (QF) is the flag carrier of Australia and the country's largest airline. Based in Sydney, the carrier's primary hub is located at Sydney Airport (SYD), Brisbane Airport (BNE) and Melbourne Airport (MEL). The airline flies to more than 40 destinations, including 20 points within Australia and more than 20 destinations in 14 countries in Oceania, Asia, Europe, Africa, North America and South America. Qantas is a member of the oneworld alliance and also has codeshare arrangements with more than 25 airlines. The airline has four classes of service – First Class, Business Class, Premium Economy Class and Economy Class – and its fleet features two-cabin, three-cabin and four-cabin configurations.
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