We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines

Southwest Airlines

36,131 reviews
Headquarters: PO Box 36647-1CR, ‪Dallas‬ 75235
Depart
Sat, 08/06
Return
Sat, 15/06
Travellers
1,Economy
Overview
4.536,131 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Airline Deals
About Southwest Airlines
Headquarters: PO Box 36647-1CR, ‪Dallas‬ 75235

Airline Summary

Dallas-based Southwest Airlines (WN) is the world's largest low-cost carrier. Southwest operates non-stop flights to more than 100 destinations across 10 countries. Unlike many major airlines, Southwest does not use hubs, but rather a point-to-point system. About 15 airports with a significant amount of WN flights have been designated as focus cities. The airline's fleet is configured with just an Economy Class cabin. In contrast to many low-cost carriers, Southwest does not charge a fee for up to two checked bags; non-alcoholic drinks and pretzels or peanuts are also free on board. Early boarding access, automatic online check-in and alcoholic beverages are available for purchase.
Airline Deals
36,131Reviews
2,266Photos
100Tips
Traveller rating
  • 22,328
  • 9,090
  • 2,426
  • 981
  • 1,319
Route
  • More
Cabin
Language
  • More
  • Filter
  • English
Popular mentions
Phoenix - Orange
Domestic
Economy
Missed my connection due to weather HOWEVER before I got off the delayed flight my next flight was already booked with me on it!
Read more
Rochester - Tampa
Domestic
Economy
Southwest has never disappointed us. Flight from Rochester to Baltimore smooth and arrived early. Flight from Baltimore to Tampa smooth and arrived early. Direct flight from Tampa to Rochester awesome and arrived on time. Luggage well handled and arrived with us. Perfect. Staff
Read more
Austin - Denver
Domestic
Economy
Flight was right on time and arrived early at our destination. Got the exit row seat for extra leg room No complaints. All staff were friendly and helpful.
Read more
Panama City - San Francisco
Domestic
Economy
This was the first flight on Southwest and probably the last. They are known as an economy airline and they are. The flight service on a 4 hour flight was very poor. The boarding process is horrible. The flight was on time but that is all that I could say was good.
Read more
Austin - Boston
Domestic
Economy
The flight was decent and the price and time were just right. I don't expect too much from a domestic airline in the US other than getting from point A to B alive. It did just that, and that's all I can ask for. Expectation met, I guess?
Read more
Previous
Album Categories
All photosTravellerView from WindowAirportCabinSeatOur fleetFood and DrinkOnboard FeatureAirline Lounge
PreviousNext
123456454
"The earlier you book. The better your seat. Also remember to check in early."
"always get early bird check in 20.00 dollars extra"
"Check in as early as you can."
"Sign in for boarding passes a head of time."
"This is my first time with major issues, just be prepared"
PreviousNext
12345620
Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: Included
2nd checked bag: Included
3rd checked bag: US$75
4th checked bag: US$75
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: Included
2nd checked bag: Included
3rd checked bag: US$75
4th checked bag: US$75
Each checked bag maximum 50lb/22kg
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Southwest Airlines