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TAP Portugal


7,395 Reviews
Headquarters: Aeroporto de Lisboa Edificio 25 8 Andar, Lisbon 1704-801 Portugal +351-707-205-700 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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7,395 Reviews from our TripAdvisor Community

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7,395 reviews from our community

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Showing 1,874: English reviews
Oslo, Norway
Level 4 Contributor
20 reviews
7 helpful votes
Reviewed yesterday
NEW

Hi Can some one tell us if the hold or check-in luggage is free from Oslo to Lisboa, I read about the new lugage rules which were new from 1st of Oct. 2017. we ordered tickets at the 3rd of Oct. I was charged 30 euros each way. So I just bought 1 piece of check-in baggage. But we are...

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Europe Economy Oslo - Lisbon

Helpful?
Thank AiloveItaly
Sibiu, Sibiu, Romania
Level 6 Contributor
96 reviews
30 helpful votes
Reviewed 2 days ago
NEW

Difficult to check in, for others even impossible (overbooked but the tickets were still onside with almost ten times the price). The sandwich was full of rucola and some chicken breast; after removing the rucola (I have a problem with it), it become difficult to swallow.

Europe Economy Lisbon - Munich
Helpful?
Thank CBalan
Level 3 Contributor
14 reviews
4 helpful votes
Reviewed 3 days ago
NEW

The two flights made with TAP (changed planes in Lisbon) had good service provided by the crew. The entertainment onboard was poor but not a big problem for me.

International Economy Bucharest - Miami
Helpful?
Thank Colac C
Patras, Greece
Level 4 Contributor
47 reviews
13 helpful votes
Reviewed 3 days ago
NEW
via mobile

Family trip to Lisbon with my family two children 4 and 1years old. The aircraft it's old, not enough space for passengers. Better take something with you for eating as only snack was serviced for lunch and dinner. On the way back 1 1/2 hours delay while in the aircraft. No stroller special service, had to carry the baby. As...

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Europe Economy Athens - Lisbon

Helpful?
Thank Panayiotis C
Stafford, United Kingdom
Level 3 Contributor
19 reviews
13 helpful votes
Reviewed 3 days ago
NEW

I go to Lisbon regular, and always use Tap, the seat are better, and you get food and drink free, I use this a Tap at least 4 times a year,

Europe Economy Manchester - Lisbon
Helpful?
Thank Janet C
Sebastopol
Level 3 Contributor
18 reviews
14 helpful votes
Reviewed 3 days ago
NEW

We were to leave Lisbon at 15h00 on 8 Nov 17 to Boston. When we got to the airport several hours early, we were told the flight had already left. We were then directed to a grumpy lady who told us that we were notified in June that the time was changed to an earlier time. She also said we...

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International Economy Lisbon - New York City

Helpful?
Thank ddmmem
DOVER
Level 6 Contributor
209 reviews
381 helpful votes
Reviewed 3 days ago
NEW

Recently completed flight from London Gatwick to Ponta Delgada in the Azores via Lisbon. First leg on time in clean and comfortable aircraft. 2nd leg flight take-off delayed as a late change made to original plane due to technical issues. Replacement aircraft was older but still comfortable. Friendly crews on both legs. Landing at Ponta Delgada was challenging due to...

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Europe Economy London - Ponta Delgada

Helpful?
Thank Grumpy-3G
Somerset
2 reviews
Reviewed 4 days ago
NEW

In November, 2017, my husband and I flew TAP Portugal for the first time and were extremely impressed with the airline as follows: Timely, Pristine, Comfortable, Wonderfully attentive staff, 4-5 Star food! We will MOST DEFINITELY fly TAP again.

International Business Class Lisbon - Boston
Helpful?
Thank elainew946
Lisbon, Portugal
Level 6 Contributor
104 reviews
77 helpful votes
Reviewed 5 days ago
NEW

Safety is my priority and this company really has been proving to fullfil this goal. Service is professional, but unfortunately the quality as well as the quantity of the food served at board could be much better. Victoria frequent flyer program has lived more promising days but the cost of the flight was economical, so good value for the money....

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Europe Economy Lisbon - Prague

Helpful?
Thank Salvador C
Lisbon, Portugal
Level 4 Contributor
37 reviews
26 helpful votes
Reviewed 5 days ago
NEW

Chose this flight just because it was direct, for this paid almost 200€ more than prices of other airlines (with connections). The luggage is priced separately and there were other airlines, cheaper, that included the luggage. Surprise, when the check-in online opened, we cannot choose our seats as before, TAP seems to alocate everybody on the middle and they charge...

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International Economy Lisbon - Miami

Helpful?
1 Thank Icha
See travel tips for airlines
“Price ticket was a winner.”
c0lacc, 9 Dec 2017 | Read review
“Book early for good price”
JanetC60, 9 Dec 2017 | Read review
“We should have gone online 24 hours before the flight to make sure there were no changes”
ddmmem, 9 Dec 2017 | Read review
“Be prepared for a relaxing flight with top-notch service”
elainew946, 8 Dec 2017 | Read review
“Chose another airline”
Icha, 7 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About TAP Portugal
The flag carrier of Portugal, TAP Portugal (TP) is a member of the Star Alliance. The airline serves more than 85 destinations in 38 countries across Europe, Africa, North America and South America. TAP also has codeshare agreements with about 30 other airlines, and owns two subsidiary airlines: Portugália (NI), also known as PGA, and PGA Express (OC). TAP's fleet of planes is configured in two cabins: TAP Executive, or Business Class, and Economy Class. The airline operates a primary hub at Lisbon Portela Airport (LIS) and a secondary hub at Porto's Francisco de Sá Carneiro Airport (OPO).
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