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Thai Airways


12,495 reviews
Headquarters: 89 Thanon Vibhavadi Rangsit, Bangkok 10900 Thailand 011 66 2 288 7000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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12,495 Reviews from our TripAdvisor Community

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12,495 reviews from our community

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Showing 7,207: English reviews
Gold Coast, Australia
Level 3 Contributor
13 reviews
Reviewed today
NEW

to start our adventure we were confronted with our booking company going broke ,Thai airways got intouch with us an honnoured all commitments ,did i happen to say there were 16 of us economy class for us was second to none ,no holds up food and service was tremendous staff were so friendly definitely fly with them again, thank you...

Date of travel: March 2019
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International Economy Brisbane - Bangkok

Helpful?
Thank ridgebase1
Nieuwerkerk aan den Ijssel, The Netherlands
Level 6 Contributor
81 reviews
35 helpful votes
Reviewed today
NEW
via mobile

Arrived Phuket domestic terminal for my flight with Thai Airways on 21st of April 2018. Checkin was efficient, and I went to the Orchid lounge, tbh disappointing. With so many daily flights you (Thai Airways) should do better. Went to the gate, boarding already started, it was disorganized. Seat 15K today, doors closed about 15 minutes late, quick pushback, ready...

Date of travel: April 2018
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Domestic Business Class Phuket - Bangkok

Helpful?
Thank dutch_122
Dhaka City, Bangladesh
Level 4 Contributor
17 reviews
11 helpful votes
Reviewed today
NEW

The economy class of Thai in this route is a mixed bag of positives and not-so-positives. The plane is big, and was timely. The route gives 30 kg luggage, besides the usual hand luggage, which is always good. The food tasted good and their were many movies to choose from to watch. However the seats are more cramped than many...

Date of travel: March 2019
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Asia Economy Bangkok - Dhaka City

Helpful?
Thank KashtanHabib
Diemen, The Netherlands
Level 5 Contributor
57 reviews
11 helpful votes
Reviewed yesterday
NEW

Boarding was chaotic aswell as check in. When food was offered on board, I was asked: chicken or fish. The stewardess was surching in her trolley, left without saying anything and returned after 15 minutes, telling me there was no fish. I accepted the chicken, and waited for drinks. The next trolley that arrived only offered thee or coffee, so...

Date of travel: March 2019
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Southeast Asia Economy Bangkok - Singapore

Helpful?
Thank Ottenfamily
Harrogate, United Kingdom
Level 6 Contributor
493 reviews
154 helpful votes
Reviewed yesterday
NEW

I made 4 flights with Thai Airways on my recent holiday in Thailand and Laos , from Bangkok to Chaing Mai , from Vientiene to Bangkok and then back to London . Each flight was a pleasant experience . All the planes appeared to be fairly new and were spotlessly clean , and even in economy , comfortable . Service...

Date of travel: February 2019
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International Economy London - Bangkok

Helpful?
Thank ALISON H
London, United Kingdom
Level 6 Contributor
128 reviews
68 helpful votes
Reviewed yesterday
NEW

First time I've flown with Thai airways and I was pleasantly surprised. Nearly new aircraft, pleasant crewe reasonable food and entertainment options. The transfer in Bangkok was a bit of a pain but that was the airport rather than th airline.

Date of travel: March 2019
International Economy Manila - London
Helpful?
Thank UKDAB
Bay Village, Ohio
Level 6 Contributor
167 reviews
101 helpful votes
Reviewed yesterday
NEW

Nice flight experience for a short flight. Comfortable seating and even a nice in-flight snack for a short flight. Would defiantly fly with Thai Airways again

Date of travel: March 2019
Domestic Economy Bangkok - Chiang Mai
Helpful?
Thank meeko-rtw
Hong Kong, China
Level 6 Contributor
300 reviews
77 helpful votes
Reviewed yesterday
NEW

After a nice holiday spent in Thailand, we were to head home to Hong Kong. Check in was prompt and efficient. The flight was reasonably full and on time. So far so good. Unfortunately, the inflight service wasn't great at all. When the service wagon arrived with drinks the staff is already grumpy. When the food arrived they told us,...

Date of travel: March 2019
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Asia Economy Bangkok - Hong Kong

Helpful?
Thank Julieswiss2014
Level 3 Contributor
17 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

When I was rich I flight only in business. Now something change and I have to use economy class . I am tall e not very young and I ate to fly for long trips , but now every fly is ok ! The place is more comfortable (more large end long)than others company The crew is very kind Flight...

Date of travel: December 2018
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International Economy Milan - Bangkok

Helpful?
Thank 389giannac
Level 3 Contributor
14 reviews
4 helpful votes
Reviewed 2 days ago
NEW

Thai Airways is a pleasure to fly with! Whether you are on a short hop, or a longer flight, their customer service is hard to beat!

Date of travel: March 2019
Domestic Economy Phuket - Bangkok
Helpful?
Thank Bill K
See travel tips for airlines
“just book and go ,,special mention to Lucy from brisbane office of Thai airways so helpfull”
ridgebase1, 25 Mar 2019 | Read review
“Don’t fly with them, take Sinapore airlines instead.”
Ottenfamily, 24 Mar 2019 | Read review
“Get an exit row if possible”
602henrib, 23 Mar 2019 | Read review
“The Thai food is tasty but spicy but the Western food was bland.”
232DeanM, 23 Mar 2019 | Read review
“Travel if you can with another airline, Expensive”
P7316WPdavide, 22 Mar 2019 | Read review
Show next 5 travel tips 5 of 10
About Thai Airways
THAI (TG) is the flag carrier of Thailand and a founding member of the Star Alliance. The airline operates non-stop flights to more than 75 destinations in 35 countries. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. THAI also has codeshare arrangements with more than 20 other airlines. THAI's fleet includes a variety of one-, two- and three-cabin configurations featuring Royal First Class, Royal Silk Class (Business Class) and Economy Class. Premium class passengers have access to the airline's THAI Royal Silk and Royal Orchid lounges, where available. THAI is also the sole owner of a subsidiary airline, Thai Smile Air (WE).
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