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Turkish Airlines


12,471 Reviews
Headquarters: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy, Istanbul 34149 Turkey +90 850 333 0 849 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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12,471 Reviews from our TripAdvisor Community

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12,471 reviews from our community

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Showing 5,803: English reviews
Pietermaritzburg, South Africa
Level 3 Contributor
16 reviews
4 helpful votes
Reviewed today
NEW

Turkish Airlines incompetence has led us to spend over $1500 on new flights and cancelled bookings, we were detained and deported from a foreign country and further to that my bag has been lost for almost 2 weeks by the airline... We have received no apology, no offer of assistance or compensation for their mistake. By far the worst airline...

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International Economy Cape Town Central - Bogota

Helpful?
Thank Marek89
Durban, South Africa
Level 4 Contributor
25 reviews
9 helpful votes
Reviewed today
NEW

2017 was a busy travel and flying year - with a total of 60 flights - and somehow I’m simply stunned as to how different airlines within the same airline block are, in my case Star Alliance - I’ve flown with United and barely give them 1 star as they were simply bizarre, rude, unpunctual and well simply the worst...

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International Business Class Luxembourg - Durban

Helpful?
Thank MichaelDUR
Manama, Bahrain
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed yesterday
NEW

After facing difficult situation with the ground employees of Turkish Airlines in Istanbul, the airline apologized and offered EMD The story contained with Bahrain employees, starting with the receptionist Jenny who responds by: have a seat without giving us the chance to say any sentence After waiting an Elias came and took all info and promised to communicate in two...

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International Economy Bahrain - Dublin

Helpful?
Thank adelash2018
Toronto, Canada
Level 6 Contributor
129 reviews
33 helpful votes
Reviewed yesterday
NEW
via mobile

This flight was booked as a Croatia Airlines flight, thank goodness that it was a code share flight operated by the best European airline by far. You will understand my reluctance to endorse Croatian Airlines in my next post. Turkish Airlines rocks on the ground and soars in the sky. **** Fly again? In a heart beat!

Europe Economy Istanbul - Zagreb
Helpful?
Thank Thomas R
Alesund, Norway
Level 4 Contributor
22 reviews
5 helpful votes
Reviewed yesterday
NEW

Turkis airlines is not bad the service are great and the entertainment on flight are very good. my only problem was the seats are very uncomfortable

International Economy Oslo - Tehran
Helpful?
Thank fjords-design
Barcelona, Spain
Level 5 Contributor
85 reviews
13 helpful votes
Reviewed yesterday
NEW

Cheap airline with good inflight services (yes they serve food) and nice staff. For sure Recommended!

International Economy Barcelona - Amman
Helpful?
Thank Elisabetta T
manchester
Level 6 Contributor
100 reviews
39 helpful votes
Reviewed yesterday
NEW
via mobile

Flew to Daressalaam from Manchester with a stop in Istanbul. The plane was 45 mins late taking off but arrived just 15 mins later than scheduled. The planes were newish, clean and the in flight tv had plenty of choice. The food we chose standard and was tasty but no other options within standard. Next time I will choose a...

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International Economy Manchester - Dar es Salaam

Helpful?
Thank DilluManchester
Budapest, Hungary
2 reviews
Reviewed yesterday
NEW

I write this in 2 minds. I have never had a bad flight with TA - until now when it happened twice in a row. The original flight started from Cape Town - Johannesburg - Istanbul - Budapest. We boarded at Johannesburg to find that our pillows, headsets, blankets had been used and not refreshed. A lady was still sleeping...

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International Economy Johannesburg - Budapest

Helpful?
Thank MagooAB
Level 3 Contributor
11 reviews
6 helpful votes
Reviewed yesterday
NEW

Let me begin by making absolutely clear that I have flown with Turkish Airlines numerous amounts of time- and in all honesty, the flight attendants are professional and lovely! I do believe they are a great airline, though unfortunately in mid-air only! On a number of occasions, the airline's ground staff have been absolutely atrocious!! I have had experiences of...

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Europe Premium Economy Istanbul - Rome

Helpful?
Thank Tulay B
Toronto
Level 2 Contributor
7 reviews
3 helpful votes
Reviewed 2 days ago
NEW

It was a big mistake taking this airline. They have no class and they should learn how to smile. Bad manners and slow response even during slow periods. The real adventure happened when I arrived and picked up my one piece luggage put into a plastic bag brutally damaged - it literally fell apart when taken out of the plastic...

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International Economy Toronto - Doha

Helpful?
Thank Traveller13Toronto
See travel tips for airlines
“Try their Business Class”
MichaelDUR, 16 Jan 2018 | Read review
“Seat at the back = more ease and comfort”
MagooAB, 15 Jan 2018 | Read review
“Don't expect manners or assistance from the check-in counter! Wait until you get on the plane, at least.”
, 15 Jan 2018 | Read review
“Do not take this airline at all”
Traveller13Toronto, 14 Jan 2018 | Read review
“Arrive early at the airport as security can take some time to get through.”
Osso59, 13 Jan 2018 | Read review
Show next 5 travel tips 5 of 10
About Turkish Airlines
Turkish national flag carrier Turkish Airlines (TK) flies to more countries than any other airline with 287 points across the globe, including more than 51 domestic destinations and more than 113 countries in Europe, Asia, Africa, North America and South America. Its fleet consists of plans with two-cabin (Business Class and Economy Class) and three-cabin (Business Class, Premium Economy Class and Economy Class) configurations. Turkish Airlines also has codeshare agreements with almost 40 other carriers. The airline is part of the Star Alliance.
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