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Turkish Airlines


22,606 reviews
Headquarters: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy, Istanbul 34149 Turkey 011 90 850 333 0849 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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22,606 Reviews from our TripAdvisor Community

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22,606 reviews from our community

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Showing 11,142: English reviews
Bracknell, United Kingdom
Level 6 Contributor
145 reviews
34 helpful votes
Reviewed today
NEW
via mobile

...in need of a modern transformation. Uncomfortable overnight flight. Food was ok and the service was good. Check-in, transfers and lounge were all ok on the ground but Turkish Air should look at the modern day competition from the other airlines.

Date of travel: March 2019
International Business Class Malaga - Nairobi
Helpful?
Thank Paul B
2 reviews
1 helpful vote
Reviewed today
NEW

1 and half months ago I booked a flight with Turkish Airlines to London, scheduled to leave on the 5th of April, stopping via Istanbul. This would be a rare holiday using all my days leave and some unpaid leave, so each day was precious. I had many options of airlines, but I chose Turkish because it seemed the best...

Date of travel: March 2019
More 
International Economy Singapore - London

Helpful?
1 Thank DazzyBaz
Glen Allen, Virginia
Level 4 Contributor
27 reviews
10 helpful votes
Reviewed today
NEW
via mobile

Turkish Airlines cancelled both upcoming flights on my return leg - Athens to Istanbul and Istanbul to Washington. Given that our trip (3 people) is less than 3 weeks away, I had to scramble to purchase new tickets that were of course twice the price as the original tickets. The only rebooking option given to me was several days before...

Date of travel: March 2019
More 
International Economy Athens - Washington DC

Helpful?
1 Thank Aneal K
Singapore, Singapore
Level 6 Contributor
229 reviews
80 helpful votes
Reviewed today
NEW

A very average flight experience. The plane (777-300) seems quite old and the seat could barely be inclined. The flight attendants pay little attention to customers. During mid flight, I went to get some water and only one galley was available, all dirty and without any water. 3 flight attendants were seated and chatting without any consideration for the state...

Date of travel: March 2019
More 
International Economy Singapore - Istanbul

Helpful?
1 Thank RB_SG
Copenhagen, Denmark
Level 6 Contributor
231 reviews
38 helpful votes
Reviewed today
NEW
via mobile

Had 4 flights with Turkish Airlines and the service was not very friendly, neither at the gate nor in the aircraft. They do not seem to know the word ‘please’ or ‘thank you’. The entertainment system had problems on all flights and had to be reset several times. The big screens with flight information that were hanging on the wall...

Date of travel: February 2019
More 
International Economy Copenhagen - Johannesburg

Helpful?
Thank SebasFlo
1 review
1 helpful vote
Reviewed yesterday
NEW
via mobile

I booked a semi-flexible ticket on Turkish from Berlin to Mumbai and back. With the option to change the flight for a 100€ fee (which I knew about when I booked). When I tried to change my ticket, their online system kept giving me an error message saying it wasn't possible to change my ticket, because they had moved the...

Date of travel: March 2019
More 
International Economy Mumbai - Berlin

Helpful?
1 Thank Jess1298
Portsmouth, United Kingdom
Level 1 Contributor
4 reviews
3 helpful votes
Reviewed yesterday
NEW

Just had part of a flight cancelled and rebooked for 2 days later. Basically meant the second part of my flight was now 2 days before arriving to catch it! No reason given and no apology. Had to rebook everything including hotels, a day earlier than planned. This was less than a week before the flight. Very poor service. Don't...

Date of travel: March 2019
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Europe Economy Sofia - Antalya

Helpful?
1 Thank Ian O
Paris, France
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

4 flights in one week : all of them were brilliant ! I paid 420€ return and it was a real bargain (flight booked 3 weeks ahead only). Paris to Istanbul - Airbus A330 - around 3h20 : the plain was clean and they provided a lot of things for such a "short" flight (pillow, earphones, blankets on request). One...

Date of travel: March 2019
More 
International Economy Paris - Singapore

Helpful?
Thank mntne
Newtownards, United Kingdom
Level 2 Contributor
8 reviews
7 helpful votes
Reviewed yesterday
NEW

We had to change planes in Istanbul. The planes on both flights were spotlessly clean and modern. Leg1 Boeing 737 and Leg 2 Boeing 777. For the shorter 41/2 hour flight the seats were not completely lie flat but very comfortable. On both flights a chef came to take our orders for food and drink from a short tabla D'ote...

Date of travel: January 2019
More 
International Business Class Dublin - Shanghai

Helpful?
Thank Graham M
Kuwait
Level 6 Contributor
251 reviews
71 helpful votes
Reviewed 2 days ago
NEW
via mobile

We choose it because it had a great connection between Europe n Gulf countries, plus the price was reasonable. Size of the seat was ok. Meals good. The airplane crew were not friendly at all. I am wondering , why the safety instructions displayed as a Lego cartoon.

Date of travel: March 2019
International Economy Kuwait City - Prague
Helpful?
Thank eba_h_m
See travel tips for airlines
“Wing seats : A330 - 12 to 17 (best 13-15) & 777 - 26 to 32.”
mntne, 18 Mar 2019 | Read review
“Don not eat at Subway at Istanbul airport”
chrisandamanda247, 16 Mar 2019 | Read review
“Pleasant surprise.”
petehunt, 15 Mar 2019 | Read review
“Flying through Istanbul? Skip it. Connecting through anywhere else? Go for it.”
pumbda8by6, 14 Mar 2019 | Read review
“Choose other airlines with newer fleet of jet.”
jejaim, 14 Mar 2019 | Read review
Show next 5 travel tips 5 of 10
About Turkish Airlines
Established in 1933 with a fleet of five aircraft, Star Alliance member Turkish Airlines (TK) has a fleet of 328 (passenger and cargo) aircraft flying to more than 300 worldwide destinations as 253 international and 49 domestic, in 121 countries.
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