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United Airlines

40,680 reviews
Headquarters: 233 S. Wacker Drive, Chicago, IL 60606
Depart
Sun, 02/06
Return
Sun, 09/06
Travellers
1,Economy
Overview
3.040,680 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
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Check-in and boarding
Food and beverage
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About United Airlines

Airline Alliance

Star Alliance
Headquarters: 233 S. Wacker Drive, Chicago, IL 60606

Airline Summary

US-based United Airlines (UA) is the world's largest airline when measured by the number of destinations served. A member of the Star Alliance, United flies non-stop to about 375 airports worldwide. These include about 75 domestic destinations, as well as points in 70 countries in North America, South America, Europe, Asia, Africa and Oceania. United's fleet features a variety of two-, three- and four-cabin configurations including First Class (known as Global First or United First on international and domestic flights respectively), Business Class (known as Business First or United Business), United p.s. (short for Premium Service) on certain transcontinental flights, Economy Plus Class and Economy Class. Premium cabin passengers can use the airline's United Club lounges, which can be found in about 40 airports.
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40,680Reviews
14,093Photos
100Tips
Traveller rating
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Popular mentions
Saint Louis - Washington DC
Domestic
Premium Economy
So my experience with United on this trip did not start out great. The last working the check-in counter was humorless, unsmiling and fake in her sentiment. It made for a very unpleasant start to my trip home. When I got to my gate, I verified that the information was correct
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Lisbon - Newark
International
Economy
After traveling by United to Hawaii direct flight and poor service, I thought I would never fly United again. Newark, NJ being a big hub for United, it is tough to get competitive price and so gave it a shot. From EWR to Lisbon, they put a sticker on my carry on saying if there
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Guatemala City - Baltimore
International
Premium Economy
This flight was delayed leaving Guatemala City by at least two hours due to a late arrival of the plane into Aurora airport from the U.S. The flight was OK but amenities on United these days for a three hour flight consists of a bunch pretzels and a soft drink or coffee.
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Birmingham - Newark
International
Economy
Aircraft Boeing 777 Ground staff and air crew always pleasant and helpful Food good Entertainment good Comfortable seats
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Belize City - Cranbrook
International
Economy
We ran into connection problems because of a two-hour delay in Belize City due to bad weather. This caused us to miss our connecting flight (Westjet) and when we got to Houston, we were told that someone would talk to us once we got through American Customs. This did not happen,
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1234562819
"Book the premium economy in order to carry on your luggage. Early boarding payment is also probably a good idea as well."
"Keep carry on simple. Bring your own favorite sandwitch."
"Don’t do it"
"Find another carrier. If it costs a little more it will save you in the log run!!! I I’ll never fly United again"
"choose another carrier"
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12345620
Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: US$30
2nd checked bag: US$40
3rd checked bag: US$150
4th checked bag: US$150
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: US$30
2nd checked bag: US$50
3rd checked bag: US$150
4th checked bag: US$150
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: US$30
2nd checked bag: US$55
3rd checked bag: US$180
4th checked bag: US$180
Each checked bag maximum 50lb/22kg
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