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United Airlines

Headquarters: 233 S. Wacker Drive, Chicago, IL 60606
Overview
3.055,328 reviews
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About United Airlines

Airline Alliance

Star Alliance
Headquarters: 233 S. Wacker Drive, Chicago, IL 60606

Airline Summary

US-based United Airlines (UA) is the world's largest airline when measured by the number of destinations served. A member of the Star Alliance, United flies non-stop to about 375 airports worldwide. These include about 75 domestic destinations, as well as points in 70 countries in North America, South America, Europe, Asia, Africa and Oceania. United's fleet features a variety of two-, three- and four-cabin configurations including First Class (known as Global First or United First on international and domestic flights respectively), Business Class (known as Business First or United Business), United p.s. (short for Premium Service) on certain transcontinental flights, Economy Plus Class and Economy Class. Premium cabin passengers can use the airline's United Club lounges, which can be found in about 40 airports.
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55328Reviews
23212Photos
100Tips
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Popular mentions
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Atlas C wrote a review Yesterday
1 contribution
Houston - Memphis
Domestic
Terrible experience. Changed our gate over 3 times, delayed our flight 4 hours, finally boarded us, then deboarded us because their flight attendants timed out and they couldn't get more, then couldn't get us on another flight until the next morning, wouldn't give us a hotel
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tyler K wrote a review Yesterday
1 contribution
Portland - Hartford
Domestic
2 days stuck in an airport and all United has given me in return is: 1 $15 meal ticket voucher that expired. 1 $150 hotel voucher - all hotels in the area are completely booked and the only ones available are $200+ “If you want a refund contact Microsoft they’re the ones who
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kyle S wrote a review 19 Jul
1 contribution
Denver - Maui
Domestic
My family will NEVER fly united again. On flight out, they oversold and tried to bounce us. Overcame that issue...and got on planeWe paid an extra $300 to sit together and that didn't happen on trip out or back. Then After asking for a refund the flight attendant gave me a ton
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BAKA O wrote a review 19 Jul
1 contribution
Houston - Newark
Domestic
Got here at 2 for my flight and am still here. It’s 1 am. The airline was a mess and non professional. Still don’t even know if the flight is canceled, it’s like we’re being held hostage almost. They won’t give us any answers. Very unreliable.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Josh H wrote a review 19 Jul
1 contribution
Minneapolis - Chicago
Domestic
Flight was pushed back 6 hours then canceled. Was given a flight back home because none allowed me to make it to my destination in time. My flight home was another 6.5 hours later. No money back just a couple $15 dollar meal vouchers once almost all shops closed.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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123456
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Carlene I wrote a tip Yesterday
"Travel a different way, they are all about themselves and not so much for the customer anymore"
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P C wrote a tip Yesterday
"Tip: Use a different airline."
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Atlas C wrote a tip Yesterday
"Switch to another airline."
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Tyler K wrote a tip Yesterday
"Please avoid them at all cost. If something goes wrong they WILL NOT help you. "
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Kameron R wrote a tip 19 Jul
"DO NOT CHOOSE UNITED "
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Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: RM 141
2th checked bag: RM 188
3th checked bag: RM 707
4th checked bag: RM 707
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: RM 141
2th checked bag: RM 236
3th checked bag: RM 707
4th checked bag: RM 707
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: RM 141
2th checked bag: RM 259
3th checked bag: RM 848
4th checked bag: RM 848
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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