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Virgin Atlantic Airways


8,729 reviews
Headquarters: Manor Royal Crawley, Crawley RH10 9NU England 011 44 344 209 7777 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,729 Reviews from our TripAdvisor Community

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8,729 reviews from our community

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Showing 8,484: English reviews
Level 1 Contributor
4 reviews
Reviewed today
NEW

This airline takes extra care of making flight conditions optimal. friendly staff, humidified air periodically, and decent seat comfort. The media availability was also good. I will take a flight with this airline again.

International Premium Economy Atlanta - London
Helpful?
Thank Paul J
Worcester, United Kingdom
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed today
NEW

I have just found out yesterday, that the family holiday I have booked for the end of August this year has extra hidden costs involving me leaving my credit card details with the reception so that they can hold $60 a day amounting to $840 at the end of the two weeks. This is not what I asked for when...

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International Premium Economy Manchester - Orlando

Helpful?
Thank 1trixiebelle
London, United Kingdom
Level 4 Contributor
36 reviews
14 helpful votes
Reviewed today
NEW

Both flights to and from the USA were comfortable, leg room was ok (im tall at over 6'5) in flight entertainment and service staff were good and pleasant. the outgoing aircraft was from the older fleet but was not too bad. cost of the ticket was comparable to service received.

International Economy London - San Francisco
Helpful?
Thank Sc0ttRxxx
England, United Kingdom
Level 4 Contributor
37 reviews
15 helpful votes
Reviewed today
NEW

Everything about the flight was good. The staff were good and the food was excellent. We have flown Virgin many times before and is our main choice of airline and fly with them wherever possible.

International Economy London - Hong Kong
Helpful?
Thank LandL4748
London, United Kingdom
Level 4 Contributor
44 reviews
2 helpful votes
Reviewed yesterday
NEW

I flew on this Virgin flight which was sold as Delta 4404 though flown by Virgin. The premium economy seating was more comfortable than Delta comfort plus and I was impressed by the pleasant and helpful cabin crew.

International Premium Economy London - Los Angeles
Helpful?
Thank TPM2018
Clarksburg, Maryland
Level 3 Contributor
21 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Let me say that it’s better than flying with BA, BUT, all airlines treat the lower class passagers like there flying on a prison ship: uncomfortable seats where your butt feels numb after two hours, seat pitch designed of someone who weighs only 100 lbs., tray sizes not matched to even midget meals served, watching a movie where the screen...

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International Economy Washington DC - London

Helpful?
Thank kro4224
Ormond Beach, FL
Level 5 Contributor
56 reviews
12 helpful votes
Reviewed yesterday
NEW
via mobile

I had heard exceptional comments from others about VS and so was excited to be flying “upper class” coming home from a visit to my daughter in Wales. I had flown to LHR on Delta and so was using it as a point of comparison. The food and drink were really good. The plane was old. The “pods” were comparatively...

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International Business Class London - New York City

Helpful?
Thank DATdoc
Surbiton, United Kingdom
2 reviews
Reviewed yesterday
NEW

Flown Virgin before and it’s been relatively good. Tried to upgrade to Premium Economy and within 12 hours of enquiry it had risen another £200! just found seats incredibly close together for the length of flight, food was average, nothing special. We found out we could book extra leg room on what was callled Economy Delight, which we did on...

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International Economy London - Dubai

Helpful?
Thank Jojotam
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Recently travelled both ways with virgin 8/9 hour flight.A little cramped but excellent range of movie's & music to entertain you and the children. Food was edible and service with regular refreshments etc very good. Would fly with them again.

International Premium Economy London - Bridgetown
Helpful?
Thank Heather W
Tampa, Florida
Level 2 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

We flew out the last week in June and returned the second week in July. Luckily the flights were not full both ways and we had ample space to stretch out for our family of four. The flight attendants and cabin crew overall were quite pleasant and accommodating despite their busy service schedule which included two meals, a few drink...

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International Economy Orlando - Manchester

Helpful?
Thank MarlowRox
See travel tips for airlines
“check seat guru for seat maps and reviews”
Sc0ttRxxx, 20 Jul 2018 | Read review
“It is best to select seats that are not near the baby cot areas if you are on a long flight.”
LandL4748, 20 Jul 2018 | Read review
“plane clean, Stewards friendly, check-in quick, entertainment good, seat uncomfortable, economy delight a lot better, would use again.”
Jojotam, 19 Jul 2018 | Read review
“Definitely upgrade on long flights if you want to sleep”
256sophiee, 19 Jul 2018 | Read review
“Better selection for kids food.Had teenager who didn't like choice.”
Acdckc03, 19 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Virgin Atlantic Airways
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).

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