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Vueling Airlines


15,237 reviews
Headquarters: Pla de L'Estany, num 5, 08820 Barcelona Spain 011 34 807 30 07 45 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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15,237 Reviews from our TripAdvisor Community

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15,237 reviews from our community

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Showing 4,005: English reviews
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed today
NEW
via mobile

Flying with your family (2 children of 12 and 14) and they assign to us separated seats. Not only that talking with one employee she didn't know that the company is part of IAG and they apply different rules than BA or Iberia. Do not waste your money, the quality of the service is far better in easyjet or Ryan...

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Europe Economy Barcelona - London

Helpful?
Thank Eduardo A
Level 1 Contributor
3 reviews
Reviewed today
NEW

We were treated nicely by the ground staff at both the airports. A rather long waiting time in Amsterdam, but that was logical in the high season. The flight itself was good. We had no delays. Service on board was okay. Flight attendants were very friendly. Regular seating area in the plane is too small for a person > 1.90m.

Europe Economy Amsterdam - Fuerteventura
Helpful?
Thank Ard K
1 review
Reviewed yesterday
NEW
via mobile

I did a euro trip for my bday so I actually took a few flights with this airline and each flight was worst than the last always something new 😑 either they got delay , gave me a hard time checking in & if I’m not mistaken in italy it was the worst they made me play extra to check...

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Europe Economy Rome - Paris

Helpful?
Thank Rachel G
Corona, California
2 reviews
Reviewed yesterday
NEW
via mobile

While in my flight from Paris to Rome, I purchased a sandwich for 6.50 euro. I asked for ham and cheese but was given RAW bacon and cheese!!! It wasn't just cold, it had never been cooked!! This is an absolute health hazard! Disgusting!! NEVER use this airline!

Europe Economy Paris - Rome
Helpful?
Thank cabuffin
Level 6 Contributor
155 reviews
47 helpful votes
Reviewed yesterday
NEW

Had 3 bags lost. Could almost never get through to customer service on the telephone. No real status about the bags for 7 days. Finally bags were found but we had them sent home since we had multiple destinations. Tried to submit claim via email for delayed luggage - been 2 weeks and no response to email. Not a fan...

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Europe Economy Barcelona - Catania

Helpful?
Thank tonytsheng
Braintree, United Kingdom
2 reviews
Reviewed yesterday
NEW
via mobile

I had a flight booked for the 26th of May for a weeks holiday, no-one informed us of the flight being cancelled. So we only found out once I had payed for my car to be parked and tried to check in. We rebooked our flight for two days later, the flight was two hours delayed and so missed our...

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Europe Economy London - Barcelona

Helpful?
Thank Jamie_doe1
Oxford, United Kingdom
Level 2 Contributor
5 reviews
9 helpful votes
Reviewed yesterday
NEW

After a lovely few days in Barcelona, the dream came to an end and turned to a nightmare! When boarding the plane with a small hand luggage sized case, i was told there was not enough room on the flight = no wonder people were getting on with more then they should have). So the bag was taken by a...

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Europe Economy Barcelona - London

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Thank michelle p
Edinburgh, United Kingdom
2 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

Appalling experience. Flight initially delayed 2 hours. All passengers then boarded a hot, airless plane, waited a further hour and a half, and were then told the flight was cancelled 'due to operational reasons'. We sat struggling to breathe a further half hour awaiting buses to shuffle everyone into the baggage claim. No refreshment offered, no explanation, and smug, childish,...

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Europe Economy Berlin - Barcelona

Helpful?
Thank georgegeneva
Worthing, United Kingdom
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

4h wait for ‘operational reasons.’ Let’s hope that their compensation package works! Nothing to recommend them - even if they are cheap!!

Europe Economy Barcelona - London
Helpful?
Thank david R
Paris, France
Level 1 Contributor
2 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

So I have been taking vueling for the past 4 months and I have no words enough to explain how disapointing, unacceptable and very bad the service is. I am a regular traveller and I have never seen such a poor service quality. Not a single flight on time and zero visibility provided. Some examples: 1. One day, i have...

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Domestic Economy Malaga - Barcelona

Helpful?
1 Thank Wassane5
See travel tips for airlines
“Choose someone else”
sennockred, 12 Aug 2018 | Read review
“don't fly with this airline”
remkod2015, 11 Aug 2018 | Read review
“do not take vueling airlines”
iljao152, 11 Aug 2018 | Read review
“Best Tip - Don't Fly With Them!!”
ToniD966, 10 Aug 2018 | Read review
“Avoid this company!”
filippelivanovic, 9 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Vueling Airlines
Vueling Airlines (VY) is a Spain-based low-cost carrier and is the country's second largest airline. The airline flies non-stop to about 155 destinations in Europe, Asia and Africa. Vueling aircraft feature a single Economy Class cabin, though passengers can pay extra for preferred seating with extra legroom or toward the front of the plane. The airline has two hubs: Barcelona–El Prat Airport (BCN) and Rome's Leonardo da Vinci–Fiumicino Airport (FCO), as well as 14 operating bases in Brussels, France, the Netherlands and Spain.
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