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WestJet

17,892 reviews
Headquarters: 22 Aerial Place N.E., Calgary, Alberta Canada T2E 3J1
Overview
3.517,892 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
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About WestJet
Headquarters: 22 Aerial Place N.E., Calgary, Alberta Canada T2E 3J1

Airline Summary

Canadian low-cost carrier WestJet Airlines (WS) is the country's second largest airline. Along with its regional subsidiary WestJet Encore, the airline flies to about 90 destinations. These include destinations in Canada, the United States, Mexico, Central America, the Caribbean and Europe. The airline also has codeshare arrangements with more than a dozen other carriers. WestJet operates airplanes with all Economy Class seating. Passengers can opt for certain fares (known as Plus) that offer preferred seating in the front of the plane with extra legroom. The airline has hubs at Calgary International Airport (YYC) and Toronto Pearson International Airport (YYZ).
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17892Reviews
1456Photos
100Tips
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Joey1908Shelby wrote a review 17 May
Toronto, Canada6 contributions3 helpful votes
Toronto - Nassau
Caribbean
Canceled flight twice. Booke months in advance. No compensation and didnt seem to care to much for my inconvenience. Dont use Westjet
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jimmy S wrote a review 16 May
1 contribution
Vancouver - Las Vegas
USA
Westjet Vacations review. Beware of delays causing missed connections and missed hotel stays. Our trip was from kelowna to las vegas, 4 nights. Monday through Thursday. Connections through vancouver. The 1st flight from kelowna to vancouver was delayed causing us to
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Desir I wrote a review 16 May
1 contribution1 helpful vote
Toronto - Liberia
International
This airline has real monsters in their so called "Customer Service" . They are condescending and actually have no shame in saying that they have a so called united front, so if one person says no to help you, they make notes and no one will be willing to help you. OK, so you
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Digital D wrote a review 16 May
3 contributions
Toronto - Cancun
Mexico
the bloody westjet charges 40 dollars per person to take a F**** piece of luggage they are is cahoot with REDTAG to suck the joy out of your vacation
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Y L wrote a review 15 May
Houston, Texas13 contributions1 helpful vote
Houston - Calgary
Canada
This airline was perfect. I could only complain about no free Wi-Fi and no TVs, but that’s it. The Wi-Fi was really slow and wasn’t worth the money.
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Date of travel: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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123456
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Travel47579298907 wrote a tip Yesterday
"Travel with noise cancelling head phones if any noise will bother you. Becl prepared. "
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Angel G wrote a tip Yesterday
"Never flight with them"
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Keith B wrote a tip 19 May
"Avoid them at all costs. Porter or AirCanada is a better option. WestJet are heartless liars."
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rosie g wrote a tip 18 May
"Choose another airline not owned by WestJet."
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Desir I wrote a tip 16 May
"Go with a DIFFERENT AIRLINE! No humans working there"
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Baggage fees
Canada to United States
Carry-on bag: Included
1st checked bag: RM 104 - RM 121
2th checked bag: RM 173 - RM 204
3th checked bag: RM 346 - RM 409
4th checked bag: RM 346 - RM 409
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: RM 142 - RM 166
2th checked bag: RM 237 - RM 280
3th checked bag: RM 474 - RM 559
4th checked bag: RM 474 - RM 559
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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Search flights

Round TripOne-wayMulti-city
Depart
Tue, 04/06
Return
Tue, 11/06
Travellers
1, Economy