We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines


12,443 reviews
Headquarters: 22 Aerial Place N.E., Calgary, Alberta Canada T2E 3J1
Mon, 01/07
Mon, 08/07
4.012,443 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Check-in and boarding
Food and beverage
Airline Deals
About WestJet
Headquarters: 22 Aerial Place N.E., Calgary, Alberta Canada T2E 3J1

Airline Summary

Canadian low-cost carrier WestJet Airlines (WS) is the country's second largest airline. Along with its regional subsidiary WestJet Encore, the airline flies to about 90 destinations. These include destinations in Canada, the United States, Mexico, Central America, the Caribbean and Europe. The airline also has codeshare arrangements with more than a dozen other carriers. WestJet operates airplanes with all Economy Class seating. Passengers can opt for certain fares (known as Plus) that offer preferred seating in the front of the plane with extra legroom. The airline has hubs at Calgary International Airport (YYC) and Toronto Pearson International Airport (YYZ).
Airline Deals
Traveller rating
  • 5,387
  • 3,582
  • 1,597
  • 780
  • 1,103
  • More
  • More
  • Filter
  • English
Popular mentions
Los Angeles - Calgary
Mechanical problems. Bad customer service. No communication with customers almost didn’t make it out of LA airport that day
Read more
Halifax - Santiago de Cuba
We fly west jet because we have the elite card. We fly to Cuba and Dominican. However, they do not have direct fights. They fly out of TO and Not Halifax. Halifax is an international airport. We have to go to TO and then back track to the east then Cuba. We often use another
Read more
Toronto - Barcelona
Our 10:00 pm flight from Toronto to Barcelona was initially delayed for a few hours due to some issue with a door part that needed replacing, then cancelled and rescheduled for 24 hours(!) later. Had a very long wait for hotel and food vouchers to be sorted out. While waiting
Read more
Toronto - Vancouver
flying back and forth between these two cities quite often throughout the year i have always been impressed with their track record of being on time/ leaving on time. the flight attendants have always been friendly and accommodating. i have also flown their premium economy which
Read more
New York City - Toronto
Do not waste money booking seats they will put you wherever they want without even a sorry. Staff looks bored when you try to have a conversation.
Read more
Album Categories
All photosTravellerView from WindowAirportCabinSeatFood and DrinkAirline LoungeOnboard FeatureOur fleet
"movies,better comfort"
"watch for West Jet vacation Rep / He never ever show up (event for a visit) @ Viva Wyndham Tangerine, Cabarete,"
"Check carefully all the restrictions and extra fees"
"Travel through Edmonton and Winnipeg is the best."
"no room to write one"
Baggage fees
Canada to United States
Carry-on bag: Included
1st checked bag: US$23 - US$26
2nd checked bag: US$38 - US$44
3rd checked bag: US$75 - US$89
4th checked bag: US$75 - US$89
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: US$30 - US$35
2nd checked bag: US$50 - US$59
3rd checked bag: US$100 - US$118
4th checked bag: US$100 - US$118
Each checked bag maximum 50lb/22kg
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register WestJet