We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines


12,460 reviews
Headquarters: 22 Aerial Place N.E., Calgary, Alberta Canada T2E 3J1
Wed, 03/07
Wed, 10/07
4.012,460 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Check-in and boarding
Food and beverage
Airline Deals
About WestJet
Headquarters: 22 Aerial Place N.E., Calgary, Alberta Canada T2E 3J1

Airline Summary

Canadian low-cost carrier WestJet Airlines (WS) is the country's second largest airline. Along with its regional subsidiary WestJet Encore, the airline flies to about 90 destinations. These include destinations in Canada, the United States, Mexico, Central America, the Caribbean and Europe. The airline also has codeshare arrangements with more than a dozen other carriers. WestJet operates airplanes with all Economy Class seating. Passengers can opt for certain fares (known as Plus) that offer preferred seating in the front of the plane with extra legroom. The airline has hubs at Calgary International Airport (YYC) and Toronto Pearson International Airport (YYZ).
Airline Deals
Traveller rating
  • 5,392
  • 3,584
  • 1,601
  • 781
  • 1,109
  • More
  • More
  • Filter
  • English
Popular mentions
Vancouver - Ottawa
Premium Economy
A good flight from Vancouver to Ottawa today with one major exception. Being seated in row 5, I observed this several times... Plus Class passengers are seated in rows 1, 2 and 3. There is only one washroom available at front. During boarding announcements passengers are
Read more
Barcelona - Toronto
This was a fairly new service hence there were a few problems. We checked in on line and then had trouble finding which terminal to go to. We phoned and still didn't get a definite answer. By sheer luck our taxi dropped us at the correct area. The flight was an hour late
Read more
Grande Prairie - Thunder Bay
This was a bereavement trip and Westjet was very accommodating. They got us the flights we needed at a reduced rate and provided free check-in baggage. The flight via Winnipeg is always the best but I've heard that now they are changing flight time out of Winnipeg that
Read more
Toronto - Nashville
The flight was easy, short, with great service. There were no issues, no delays, and the people on-flight were great.
Read more
Thunder Bay - Victoria
Very good service. Comfortable plane. The connection times were excellent. I walked off one plane and on to another. The flight attendants announced that 25 people had tight connection and asked that they leave the plane first.
Read more
Album Categories
All photosTravellerView from WindowAirportCabinSeatFood and DrinkAirline LoungeOnboard FeatureOur fleet
West Jet vacation Rep sheet (Hola Tours)
"very professional and supportive"
"Bring your own snacks. If you don't want a complimentary beverage, they won't give you a snack."
"no advice, I just made the booking and everything went well"
"If you can afford it fly premium , especially if its a long trip."
"Pay for extra amenities or suffer like everyone else..."
Baggage fees
Canada to United States
Carry-on bag: Included
1st checked bag: US$22 - US$26
2nd checked bag: US$37 - US$44
3rd checked bag: US$75 - US$88
4th checked bag: US$75 - US$88
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: US$30 - US$35
2nd checked bag: US$50 - US$59
3rd checked bag: US$100 - US$118
4th checked bag: US$100 - US$118
Each checked bag maximum 50lb/22kg
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register WestJet