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Monarch


3.5 of 5 stars
16 Reviews
Headquarters: Prospect House Prospect Way, LU2 9NU +44-0333-003-0700 Website

TripAdvisor Reviewer Highlights

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Visitor rating
  • 6
    Excellent
  • 3
    Very good
  • 1
    Average
  • 4
    Poor
  • 2
    Terrible
Good experienc

Outward flight delayed by a wanting in cockpit, pilot not prepared to fly. We were disembarked... read more

4 of 5 starsReviewed yesterday
christine g
,
Todmorden, United Kingdom
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 1.5 of 5 stars
    Inflight Entertainment
    3 of 5 stars
    Onboard Experience
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
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16 Reviews from our TripAdvisor Community

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16 reviews from our community

Date | Rating
  • English first
  • Any
English first
Coventry, United Kingdom
Level Contributor
27 reviews
14 helpful votes
2 of 5 stars Reviewed yesterday NEW

Standard cheap budget flight however the leg room with Monarch Airlines seem to be the worse airline out there. Have flew many times before and this was the worse. Very disappointed that on a 2 hour 50 min flight, you have to pay for a drink!!!

Europe Economy
Helpful?
Thank MChall8
Farnham, United Kingdom
Level Contributor
17 reviews
29 helpful votes
2 of 5 stars Reviewed yesterday NEW

Captain stated before take off welcome on board for our trip to Manchester, we were actually going to Gatwick! packed in like cattle very hot cabin children screaming 4.5 hours of hell never again!

Europe Economy
Helpful?
Thank Hepburns504171
Hawick, United Kingdom
Level Contributor
75 reviews
27 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have flown with Monarch several times & have always been very pleased with the whole process of the flight. The seats are comfortable with plenty of legroom. The cabin crew are always smart,friendly & polite & make you feel special. I especially like that if you book online, for a small extra charge you can actually choose your own...

More  Europe Economy

Helpful?
Thank 264MaryD
Greater Manchester, United Kingdom
Level Contributor
33 reviews
17 helpful votes
5 of 5 stars Reviewed yesterday NEW

This airline was brilliant and looked after us perfectly, nothing was too much trouble. Highly recommended.

Europe Economy
Helpful?
Thank j0j01961
Todmorden, United Kingdom
Level Contributor
16 reviews
12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Outward flight delayed by a wanting in cockpit, pilot not prepared to fly. We were disembarked, and within an hour or so back on a much bigger plane, room to stretch out. On both flights staff were efficient, cordial, and helpful, especially on return, ZB605, when my husband was taken ill, We have not travelled with monarch before, but would...

More  Europe Economy

Helpful?
Thank christine g
Frodsham, United Kingdom
Level Contributor
17 reviews
3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The flight attendants were very helpful. We had a very pleasant flight back from a week long holiday in Lanzarote, on arrival back at Manchester the lady sat behind us complained that the baby (my niece) was a Scouse brat and couldn't keep still. She's 11 months old and clearly very figurative.... After the long flight before we disembarked we...

More  Europe Economy

Helpful?
Thank Tom B
Manchester, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

We have always had a good experience with Monarch, but unfortunately due to missing our flights on the way back from France, shocking customer service ensued and we were palmed off with the "3rd party" travel company HolidayTaxis.com as being liable. As predicted they have also denied liability and I am in the situation of being unable to proceed legally...

More  Europe Economy

Helpful?
Thank M9868IKsarar
Keighley, United Kingdom
Level Contributor
18 reviews
11 helpful votes
1 of 5 stars Reviewed 1 week ago

Mixed review coming, good customer service regarding the assistance provided to my wife to get on and off the plane. Now the bad bit, we booked and paid for meals on both the outward and return flights. On the return as they started the drinks and food service they asked if we wanted a meal we said we had already...

More  International Economy

Helpful?
Thank yorkyblue
Romford, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

Flew with this airline as part of a package ski holiday and will never fly with them again. I am only 5ft2 but even I felt the leg room was horrendous and the chairs were very uncomfortable. The food prices were a joke so I didn't purchase anything but the staff seemed friendly.

Europe Economy
Helpful?
Thank MissCpie
Birmingham, United Kingdom
Level Contributor
13 reviews
1 helpful vote
4 of 5 stars Reviewed 1 week ago

The aircraft are tidy and clean. Cabin crew are well presented and friendly. Check in is quick and simple

Europe Economy
Helpful?
Thank Gug123
About Monarch
Luton-based Monarch (ZB) is a British low-cost carrier catering to leisure travelers. The airline flies scheduled non-stop flights to about 30 destinations. Additional destinations are served through the airline's charter business. The airline's operating bases are located at Birmingham Airport (BHX), East Midlands Airport (EMA), Leeds Bradford International Airport (LBA), London Gatwick Airport (LGW), London Luton Airport (LTN) and Manchester Airport (MAN). The airline's fleet features a one-cabin (Economy Class) configuration.
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