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Monarch [no longer operating]


3,158 reviews
Headquarters: Prospect House Prospect Way, Luton LU2 9NU England 011 44 333 003 0700 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)

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3,158 reviews from our community

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Showing 3,060: English reviews
Liverpool, United Kingdom
Level 6 Contributor
307 reviews
126 helpful votes
Reviewed 22 May 2018

Clean plane, left on time and we were well looked after by cabin crew. No dramas just efficient friendly service. Check in was also good

Europe Economy Naples - Manchester
Helpful?
Thank paddy5658
Paphos District, Cyprus
Level 6 Contributor
277 reviews
64 helpful votes
Reviewed 16 March 2018 via mobile

Most enjoyable flight ,friendly staff especially with assisted travel passenger.courtieous and very patient nothing was too much trouble Even check in staff were so helpful and made the checking in a a non stressful experience .

Europe Economy London - Faro
Helpful?
Thank William D
Greenford,middx, United Kingdom
Level 6 Contributor
91 reviews
23 helpful votes
Reviewed 14 March 2018 via mobile

Went with Monarch Airways before they went bust excellent service very helpful prices of drinks and food reasonable

Europe Economy London - Lanzarote
Helpful?
Thank Deena B
Surrey, England
Level 4 Contributor
42 reviews
18 helpful votes
Reviewed 6 March 2018

Although this was a low budget airline, I found the service on the plane to be first class and the air crew were very helpful

Europe Economy London - Lisbon
Helpful?
Thank Valbell
Level 4 Contributor
31 reviews
17 helpful votes
Reviewed 12 February 2018

A;most stuck in Tenerife and nearly had to pay twice for our hotel But got back same day we should have left, are be it later by Jumbo Walked out of the hotel with no bother

Europe Economy London - Tenerife
Helpful?
Thank Geofftheref2
Malvern, United Kingdom
Level 6 Contributor
144 reviews
56 helpful votes
Reviewed 10 February 2018

This was a great flight and it is a great shame that the airline is no longer operating. The overall experience from online check in onwards was very smooth though Birmingham airports gets a bit hot and airless whilst waiting at the gate as there are no seats for those who have trouble standing for long periods. Boarding was quick...

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Europe Economy Birmingham - Tenerife

Helpful?
Thank Lance P
Newcastle-under-Lyme, United Kingdom
Level 6 Contributor
92 reviews
25 helpful votes
Reviewed 2 February 2018

We went on an extended trip to Zagreb and couldn't fault the flight. It was on time, comfortable and the service was great. It's a shame they went out of business.

Europe Economy Manchester - Zagreb
Helpful?
Thank PhilStokie
East Midlands, United Kingdom
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 23 December 2017

As with previous Monarch flights we were welcomed on board and were treated very well by cabin crew. Only had to ask for something and it was sorted or fetched for you Shame no longer in service

Europe Economy Birmingham - Rome
Helpful?
Thank frozennovember2017
Liverpool, United Kingdom
Level 6 Contributor
379 reviews
118 helpful votes
Reviewed 14 December 2017 via mobile

I had a great flight with Monarch the staff were really orientated to the customer and their service was second to none. The Pilot kept us updated with our flight path which made the flight really more interesting. The inflight meal and service was good with staff being very friendly. The flight was reliable - I’m just sorry the airline...

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Europe Economy Manchester - Alicante

Helpful?
Thank daymoLiverpool
Keighley, United Kingdom
Level 2 Contributor
8 reviews
3 helpful votes
Reviewed 7 December 2017

Staff not Interested on outward and return poor selection of things to buy not suppressed monarch went under

Europe Economy Leeds - Tenerife
Helpful?
Thank Kevin R
See travel tips for airlines
“Ask for seats with more leg room in case passengers in front recline seats”
lancep334, 9 Feb 2018 | Read review
“It was great airline!”
noaha795, 4 Dec 2017 | Read review
“Sadly no longer operating.”
Islander48, 4 Dec 2017 | Read review
“Bring your own food and you will be very satisfied.”
mayac258, 1 Oct 2017 | Read review
“If you can,book your seats on line,costs slightly more (£9.00 Per seat),but worth it,if you want to be together.”
391davef65, 1 Oct 2017 | Read review
Show next 5 travel tips 5 of 10
About Monarch [no longer operating]
Monarch (ZB) is a leading UK independent airline. Flying from 5 UK bases, London Gatwick, Birmingham, Manchester, Leeds-Bradford and Luton where it is headquartered; the airline offers 6 million seats to leisure destinations. The tour operating division offers package holidays across the airlines scheduled network focusing on beach and city breaks. Monarch is a 2017 Travellers’ Choice winner as one of the top 10 airlines in Europe.

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