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SriLankan Airlines


1,300 Reviews
Headquarters: Airline Centre Bandaranaike International Airport, Katunayake Sri Lanka +94-777-771-979 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,300 Reviews from our TripAdvisor Community

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1,300 reviews from our community

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Showing 1,039: English reviews
Ditchling, United Kingdom
Level 6 Contributor
173 reviews
48 helpful votes
Reviewed yesterday
NEW

It must be the nation itself but Sri Lankan Airways provide an excellent flight experience. They are utterly charming and gracious. Nothing you ask for is too much trouble. The films, games, tv etc. entertainment was very good and the food was excellent. Free drinks too are always welcome. Even the Captain's announcements are more 'friendly' and not so 'matter...

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International Economy Colombo - London

Helpful?
Thank sandim203
Helsinki, Finland
Level 6 Contributor
163 reviews
79 helpful votes
Reviewed yesterday
NEW

I have never been in a plane packed so full of passengers. If you are less than 1,60 m long, it's fine. But having legs as long as mine, the flight was a nightmare.

Asia Economy Colombo - New Delhi
Helpful?
Thank OtsoKa
Chennai (Madras), India
Level 4 Contributor
28 reviews
8 helpful votes
Reviewed yesterday
NEW

we traveled in dec 2017.I found the aircraft was a bit old.The seats was bit worn out.Food was good,Staff was friendly.Our Colombo to Bangkok flight food was good.Chennai to Colombo food was not that great.

Southeast Asia Business Class Colombo - Bangkok
Helpful?
Thank Appy29
Kaafu Atoll
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed 2 days ago
NEW

I've traveled with Sri Lankan Airlines only twice and I would like to keep it that way too. First time I traveled was in 2015 and at that time the flight was a little more spacious and the meal provided was a little more generous too although no in flight entertainment was provided. At that time too you could tell...

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Asia Economy Male - Colombo

Helpful?
Thank NuhaiBaaba
Level 3 Contributor
17 reviews
Reviewed 2 days ago
NEW

Yes very good nice service clean plain with food wine coffe etc it’s a bit of backbreaker being over 10 our but yes we made with films music and that sort of thing ( I can never sleep on a plane but my wife managed it. I would use again.

International Economy London - Colombo
Helpful?
Thank Andrew C
Little Bay, Australia
Level 3 Contributor
19 reviews
4 helpful votes
Reviewed 2 days ago
NEW

Flight was great with expectional service . The food and wine was of high quality and the service staff were warm and welcoming . I would highly recommend the airline

International Economy Melbourne - Colombo
Helpful?
Thank Rosie182014
Pune
Level 6 Contributor
119 reviews
16 helpful votes
Reviewed 3 days ago
NEW

The travel to Colombo was very comfortable....on the way back from Colombo to Bangalore we were put into probably a newer aircraft which was so crammed that our knees were touching the chair in front. You can imagine what it must have been like for my husband who is a 6 footer...seriously have no idea how he was able to...

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Asia Economy Colombo - Bengaluru

Helpful?
Thank Shanth148
Islamabad, Pakistan
Level 3 Contributor
13 reviews
1 helpful vote
Reviewed 4 days ago
NEW

i flew from Lahore to colombo and from colombo to maldives and then back from maldives to colombo and then to lahore...i had a great flights but the last one was a surprise as i had a economy class seat to lahore but they gave me business class seat and made my day..hospitality was good and its total value of...

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Asia Business Class Lahore - Colombo

Helpful?
Thank Moiz M
Muscat, Oman
Level 5 Contributor
91 reviews
32 helpful votes
Reviewed 4 days ago
NEW

bangkok to srilanka was a very good and a new flight but srilanka to muscat was an old flight, wasnt bad but the seats and infotainment system could have been better

International Economy Bangkok - Muscat Governorate
Helpful?
Thank mukundasher
United Kingdom
1 review
1 helpful vote
Reviewed 5 days ago
NEW

Overall it was a nice flight. Would I have preferred British Airways lay flat seats? Well yes, of course this was all about getting home from the Maldives anyways!

International Business Class Male - London
Helpful?
1 Thank lucastravel95
See travel tips for airlines
“The A330 has a configuration of two seats on the window sides which saves you having to disturb others if you had to sit in the middle.”
sandim203, 16 Jan 2018 | Read review
“If you want to feel even a little comfortable during this flight, purchase a business class ticket.”
NuhaiBaaba, 15 Jan 2018 | Read review
“There was no choice given to us for getting an Exit row for more leg room..or priority boarding....”
Shanth148, 14 Jan 2018 | Read review
“a must go guys.”
moizm523, 13 Jan 2018 | Read review
“if you are a value traveller, don't go with this airline. but if you are a budget traveller this one consider for the price value”
Hawkers369, 12 Jan 2018 | Read review
Show next 5 travel tips 5 of 10
About SriLankan Airlines
The country's flag carrier, SriLankan Airlines (UL) operates from a hub at Bandaranaike International Airport (CMB). A member of the Oneworld alliance, the airline was founded in 1978 as Air Lanka. SriLankan Airlines flies to 33 destinations in 20 countries across Asia, the Middle East, Europe and Oceania. Including its codeshare agreements with 17 carriers, it serves almost 100 destinations in 49 countries. The airline's fleet of 24 aircraft includes planes with one-cabin Economy Class configurations as well as planes configured with both Business Class and Economy Class cabins.

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