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SriLankan Airlines


4 of 5 bubbles
640 Reviews
Headquarters: Airline Centre Bandaranaike International Airport, Katunayake Sri Lanka +94-777-771-979 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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640 Reviews from our TripAdvisor Community

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640 reviews from our community

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Showing 485: English reviews
London ,England
Level Contributor
27 reviews
21 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

This was the third trip 2016/2017.Newish plain with a lot of leg room for a taller person. Time keeping has improved massively. The crew were very friendly and professional. The food was quite tasty but the portion was on the small side. Inflight entertainment was quite extensive. Overall result was little or no jet lag due to a smooth flight.

International Economy London - Colombo
Helpful?
Thank RugbyFan78
New Delhi, India
Level Contributor
142 reviews
102 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Travelled by this airline for the first time. The check in arrangements were below par. Lounge was adequate but with lethargic service. In flight amenities were acceptable

Asia Business Class Colombo - Chennai (Madras)
Helpful?
Thank MohankumarMS
Ibri, Oman
1 review
4 of 5 bubbles Reviewed 5 days ago NEW

From the lounge till the on-board services, the experience was one that was clearly interlinked and all personnel fully-trained to give a comprehensive first-class experience to the guests.

International Business Class Madurai - Muscat Governorate
Helpful?
Thank Baajis
Exeter, United Kingdom
Level Contributor
520 reviews
198 helpful votes
2 of 5 bubbles Reviewed 6 days ago NEW

The flight itself was OK, taking off 15 mins earlier and landing 30 mins earlier, but the cabin service was bad. Maybe because it was a non-smiling and inexperienced all-male crew! Not a single peacock-sari clad hostess!. By row no 14, the choice of meals ran out. Ice for drinks had to be fetched from the gallkey and my earphones...

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International Economy Victoria - Colombo

Helpful?
Thank gyanfernando
Bournemouth, United Kingdom
Level Contributor
57 reviews
35 helpful votes
4 of 5 bubbles Reviewed 1 week ago NEW

LHR to CMB via MLE, Smooth check in at LHR, with no queues at all, even if the check in desk was a little hidden. The legroom on the flight was amazing, being 6'4" I usually struggle to get comfortable on flights, however SriLankan airlines was an exception for sure. I slept for a good portion of the flight! My...

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International Economy London - Colombo

Helpful?
Thank David P
Norwich, United Kingdom
Level Contributor
20 reviews
16 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Last minute decision to upgrade to business class on the return leg, just to spoil myself after a fantastic three week holiday. Don't think I broke stride at check in , bags dropped and boarding card and away in less than 30 seconds, despite the airport being very busy due to runway maintenance. Lounge in my opinion is on a...

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International Business Class Colombo - London

Helpful?
Thank stephen r
Negombo, Sri Lanka
Level Contributor
53 reviews
10 helpful votes
5 of 5 bubbles Reviewed 1 week ago

work on schedule arrived 30 minuted early to the destination. flight is with reasonable confirm for shot journey. staff, foods and services are good. Price is reasonable

Asia Business Class Colombo - Kolkata (Calcutta)
Helpful?
Thank Prasad_Siriwardena
Pinner
Level Contributor
18 reviews
5 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Quivk , efficient check in and baggage drop off. Online check in was easy.Purchased tickets via lastminute.com. Staff are friendly and efficient. Adequate legroom. Only 2 meals on a 12 hour flight. I had requested Vegetarian Food which tasted well. Luggage allowance was listed as 40kg but did not say if 2 bags or 1 bag. Flight left on time...

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International Economy London - Colombo

Helpful?
Thank Ashvin S
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 1 week ago

They are a friendly airline and seats have reasonable space. Food was OK but nothing special. The check in at Colombo can be really slow

Asia Economy Mumbai (Bombay) - Colombo
Helpful?
Thank Abirami K
London, United Kingdom
Level Contributor
93 reviews
17 helpful votes
4 of 5 bubbles Reviewed 1 week ago

A good flight (new Airbus A.321) on this second leg of our journey to Ho Chi Min h City, from Seychelles and via Singapore. Cabin service was good, food was fine but unfortunately again the technology of the IFE let down our overall experience for both my wife and I. She could not access many of the films, even though...

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Southeast Asia Economy Colombo - Singapore

Helpful?
Thank Michael L
See travel tips for airlines
“The beast seats are 26A/B,27A/B.Not far from the toilet and one of the first few to exit the plane”
 of 5 bubbles RugbyFan78, 17 Feb 2017 | Read review
“Book early as prices increase closer to date of travel”
 of 5 bubbles ajvshah, 11 Feb 2017 | Read review
“any trip heading to maldives, sir lanka”
 of 5 bubbles DiveBlueMaldives, 1 Feb 2017 | Read review
“Consider paying for an upgrade”
 of 5 bubbles NickC1959, 16 Jan 2017 | Read review
“Baggage allowance is good even economy class. Food and service good.”
 of 5 bubbles wijay2017, 15 Jan 2017 | Read review
Show next 5 travel tips 5 of 10
About SriLankan Airlines
The country's flag carrier, SriLankan Airlines (UL) operates from a hub at Bandaranaike International Airport (CMB). A member of the Oneworld alliance, the airline was founded in 1978 as Air Lanka. SriLankan Airlines flies to 33 destinations in 20 countries across Asia, the Middle East, Europe and Oceania. Including its codeshare agreements with 17 carriers, it serves almost 100 destinations in 49 countries. The airline's fleet of 24 aircraft includes planes with one-cabin Economy Class configurations as well as planes configured with both Business Class and Economy Class cabins.

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